Reviews of The Historic Mayfair Hotel Times Square, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
242 West 49th Street, New York, NY 10019, United States of America
#78 of 418 hotels in New York
Guests' ChoiceReview Score
Based on 354 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
8.7
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Location
9.6
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Facilities
8.3
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Staff
9.3
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Value for money
8.4
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Free Wifi
8.5
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Reviewed: March 25, 2024
Maria
United States of America25 Reviews5 helpful votes7.0“Location is great.”- • Leisure trip
- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No restaurant. Small lobby. Small place.
Location
Stayed in March 2024
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Reviewed: March 25, 2024
James
Canada8 Reviews9.0“Great location, perfectly placed.”- • Leisure trip
- • Couple
- • Boutique Double - Non Smoking
- • Stayed 3 nights
Rooms were a bit small but overall very decent.
Truly excellent staff, across the board.
Stayed in February 2024
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Reviewed: March 25, 2024
Jeremy
United States of America30 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Location was great
Stayed in March 2024
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Reviewed: March 22, 2024
Sandy
South Africa13 Reviews1 helpful vote9.0“Wonderful friendly staff - a corner away from Times Squar”- • Leisure trip
- • Group
- • Queen Room - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Proximity to Times Square
Stayed in March 2024
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Reviewed: March 21, 2024
Mateo
Austria7 Reviews1 helpful vote9.0“Lovely hotel in midtown, unbeatable location!”- • Leisure trip
- • Couple
- • Boutique Double - Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Great if you want to go to Broadway!
Stayed in January 2024
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Reviewed: March 21, 2024
Suren
Armenia76 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe Double Room - Non Smoking
- • Stayed 6 nights
very supportive staff. I am in NY twice a year and always stay around the Times Square and most other hotels in the same price range offer poor service and attitude towards the clients. Mayfair is a very good case to prove the opposite and provide better service
Stayed in March 2024
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Reviewed: March 21, 2024
Ermira
North Macedonia8 Reviews2 helpful votes9.0“Excellent stay, i will come back again!!”- • Business trip
- • Solo traveler
- • Deluxe Double Room - Non Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Amazing staff, excellent location and very clean!!
Stayed in March 2024
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Reviewed: March 19, 2024
Bruna
Brazil1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Perfect location and the staff was incredible. Everyone was super nice and helpful. Even though the room was small, it was perfect for a solo traveler. The bed was comfy and the bathroom was extra clean. No complaints.
Stayed in February 2024
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Reviewed: March 19, 2024
Sandra
Germany14 Reviews3 helpful votes10“Lovely stay, excellent location, very friendly staff”- • Leisure trip
- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 5 nights
The room was very small (but, for one person is fine), with no view (but on the good side there was no noise coming from the streets, which in such a central area is very rare). There is no breakfast option (but they announce it beforehand, and there are plenty of nice places to have breakfast in the area).
The location is excellent, two blocks away from Times Square, few blocks from Central Park, and yes my room was very quiet. The staff was excellent! Very friendly, professional, helpful. They had coffee and tea to offer, and a place to refill bottles of water. The room was very clean, shampoo/shower gel was good, they cleaned, replaced towels every day, the bed was large and super comfortable. They also have a storage for luggage for a fee, to leave bags after the check out. I recommend, and would like to return!
Stayed in March 2024
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Reviewed: March 15, 2024
Olena
United States of America36 Reviews9 helpful votes10“Nice inexpressive hotel in the heart of Time Square! Great inexpressive hotel in the heart of Time”- • Leisure trip
- • Couple
- • Boutique Double - Non Smoking
- • Stayed 1 night
nothing
Great inexpressive hotel in the heart of Time Square! Great location, clean nice rooms after recent renovation, staff is very very friendly! Recommend this hotel to everyone. I'll definitely came back !
Stayed in December 2023
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Reviewed: March 15, 2024
Karin
Canada2 Reviews10“Wonderful location and friendly staff.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room - Non Smoking
- • Stayed 5 nights
everything was excellent - change nothing.
The hotel was recently renovated, interior finishes were nice. Rooms were clean. Convenient having a refrigerator in the room. Hotel was very close to Times Square and within walking distance to all of the theatres. Nice having the 24/7 coffee/tea station in the Hotel Lobby.
Stayed in March 2024
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Reviewed: March 14, 2024
Gulnoza
Bahrain5 Reviews8.0“Nice hotel, perfect location, clean, my mattress wasnt plain( too deep in the middle)”- • Leisure trip
- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I hit my leg several times, rooms are small but cozy
Location is perfect to get anywhere you want
Stayed in March 2024
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Reviewed: March 12, 2024
Micheline
Canada2 Reviews10“Excellent staff, love the old charm of the place and the premium location.”- • Leisure trip
- • Couple
- • Queen Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It’s a pretty small room though we were only there to sleep. No breakfast though there is coffee tea and hot chocolate
Friendly staff so close to Times Square and the subway. So easy to get around the city but was not noisy in the room
Stayed in March 2024
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Reviewed: March 11, 2024
Marganit
Israel21 Reviews2 helpful votes9.0“great stay”- • Business trip
- • Family with young children
- • Deluxe Double Room - Non Smoking
- • Stayed 7 nights
.great location just near Times Square. the room was cozy and comfortable and the staff friendly. there is coffee and tee downstairs.
Stayed in March 2024
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Reviewed: March 11, 2024
Ronald
Australia16 Reviews7.0“Good value for money”- • Leisure trip
- • Solo traveler
- • Double Room with City View - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
- 1 staff in particular on night shift on the 4th of March. Bit rude. - no wifi internet and no tv for 2 nights
Location, Location, Location
Stayed in March 2024
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Reviewed: March 9, 2024
Kathleen
United States of America1 review8.0“It was good, I would stay again if needed”- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Little small
Good location
Stayed in March 2024
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Reviewed: March 7, 2024
Adam
United States of America1 review10“An incredible, central location with beautiful quiet rooms and friendly staff.”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room - Non Smoking
- • Stayed 3 nights
The only real complaint I had was the TV screen was extremely dark when I cast to it. I couldn't see any of what was going on in my show - that might just be the result of the TV being older. I also wish the room was just a little bigger - it was hard to get in and out of the chair at the desk because it was so close to the bed.
The hotel was in a wonderful central location in Midtown. The room was small, but not to the point where I alone felt claustrophobic. The room was well decorated, great lighting, beautiful bathroom and complimentary shampoo, conditioner, and body soap in pump bottles. The staff was extremely friendly and helpful. Any housekeeping requests I had were answered within an hour.
Stayed in March 2024
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Reviewed: March 5, 2024
Miguel
Chile5 Reviews10“Clean, Functional, Quiet, no frills stay”- • Leisure trip
- • Solo traveler
- • Boutique Double - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. Everything was smooth.
Simply incredible and everything I expected. The rooms are small but it is new york after all, thr bed is comfortable and fits 2 people just right. Comes with a small desk, tv, closet and a rrqlly good bathroom. No frills but nothing missing either. For the price it was the best around, also right next to everything! Room was quiet at night te and everything simply worked. I'd come back without a thought.
Stayed in March 2024
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Reviewed: March 5, 2024
Shawn
United States of America1 review7.0“Nice Birthday”- • Business trip
- • Couple
- • Double Room with City View - Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Parking not available for customers
Rooms nice and comfortable
Stayed in March 2024
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Reviewed: March 5, 2024
Klasen
United States of America2 Reviews10“Greg and his staff were amazing the rooms were clean they did everything to make our stay amazing and comfortable!!”- • Leisure trip
- • Couple
- • Deluxe Double Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It’s a historic property so take this into consideration but they have done a lot of modern upgrades the only down side that I know cannot be renovated is the elevators are two people only 3 if you are close with the third person lol
Location location location!!!
Stayed in March 2024
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Reviewed: March 5, 2024
Marco
Italy4 Reviews1 helpful vote10“Amazing place, great location and staff is exceptional!”- • Leisure trip
- • Group
- • Boutique Double - Non Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Room is a bit small, but I guess this is the case with all the NY rooms.
Staff is amazing and location is great!
Stayed in March 2024
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Reviewed: March 4, 2024
Jorben
Netherlands2 Reviews8.0“Great place to stay for tourists visiting manhattan. Would recommend if room size is no issue.”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room - Non Smoking
- • Stayed 6 nights
Added taxes and deposit were not mentioned on Booking.com website. Would have been nice to be able to see more detail so I could have freed up my credit card in advance.
Very quick and helpful responses via Booking.com chat page. Extremely close to time square and metro stations.
Stayed in February 2024
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Reviewed: March 4, 2024
Albers
Canada1 review8.0“A great find at an excellent location with very friendly staff”- • Leisure trip
- • Family with young children
- • Boutique Double - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room was very small but had all we needed
Excellent location for a weekend getaway to NYC. Nice tea collection.
Stayed in March 2024
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Reviewed: March 3, 2024
Al
Canada6 Reviews7.0“It was all about loction loctian loctian”- • Leisure trip
- • Couple
- • Boutique Double - Non Smoking
- • Stayed 1 night
There was a window, but the view was the bottom of an airshaft that had garbage in it
Room was meant just for sleeping, small by hotel standards but clean and comfortable
Stayed in February 2024
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Reviewed: March 3, 2024
Anthony
Australia13 Reviews7.0“Great location”- • Leisure trip
- • Couple
- • Queen Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms were a little small
The staff were helpful and friendly Hotel was very clean and tidy.
Stayed in March 2024
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