27 Grand Street, SoHo, New York, NY 10013, United States
#100 of 418 hotels in New York
Guests' ChoiceBased on 581 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 23 May 2024
Ruediger
Germanynothing
very good location with several subway stations, shops and restaurants nearby
Stayed in May 2024
Reviewed: 21 May 2024
Kate
United KingdomThe doona sheet cover needs to be bigger so the under doona stops coming out (as i know this isnt washed between guests!), also would request more than 1 towel each next time!
Loved the location and amazing gym! Shower pressure also great.
Stayed in May 2024
Reviewed: 16 May 2024
Maja
AustriaThe room was a bit worn down, but I did not mind. While it was clean, I felt that that it was rather dusty.
Excellent location close to subway (Blue & Red Lines) and SoHo with all the bars, restaurants and shops. Great view from Deluxe King Room, which had a good size for Manhattan standards. Big bathroom with LeLabo toiletries and windows could be opened. Nice and welcoming staff.
Stayed in May 2024
Reviewed: 12 May 2024
Ariel
IsraelAesthetic, modern design and look
Stayed in May 2024
Reviewed: 7 May 2024
Bruce
United StatesNothing
Quiet, darkened room for NYC, and the nice people.
Stayed in April 2024
Reviewed: 25 April 2024
Michael
GermanyA bit run down - not perfectly clean - not up to the price level they ask
Convenient location, Nice beds
Stayed in April 2024
Reviewed: 24 April 2024
Russell
United KingdomGreat location and was upgraded to a King corner studio room which was very spacious for New York. It’s a great base in the city
Stayed in April 2024
Reviewed: 23 April 2024
Chris
United StatesWebsite is misleading regarding amenities. There is no on site parking and parking information provided was incorrect. It ended up costing us $150/day to park ($450). The hotel did give us a $120 credit, but the total parking cost should have been $150 total based on the information provided.
Location was great. Shower was great and view was great
Stayed in April 2024
Reviewed: 21 April 2024
Nancy
United StatesStaff were very friendly. Loved the roof top bat. Jumpin Jacks Wes a great space ..so much light, comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Emily
United KingdomThe lighting was quite dim.
The staff were lovely and the room was bigger than expected for the location. The subway was close and it was also a great location to walk from to explore: close to chinatown and to Brooklyn bridge. As two friends travelling we also appreciated having a bathroom with a proper door and blinds to close to make it private - surprisingly hard to find!
Stayed in April 2024
Reviewed: 1 April 2024
Jennifer
United KingdomMany facilities weren’t open and the coffee isn’t great in the cafe. The windows were really dirty so you couldn’t really see through them at the views of NY.
Very Clean. It’s probably fabulous in the summer months when the pool is open.
Stayed in March 2024
Reviewed: 15 March 2024
Ali-bah
Abkhazia, GeorgiaWe waited hours to be checked in
Great view of the city and the gym was nice
Stayed in February 2024
Reviewed: 3 March 2024
Lina
United KingdomThe floor was fairly dusty and it was a little noisy
Great location, great amenities and very friendly staff
Stayed in February 2024
Reviewed: 3 March 2024
Anthony
GhanaLocation
Stayed in March 2024
Reviewed: 29 February 2024
Roxanna
United StatesGreat location in the heart of Soho! Very clean, cool, boutique hotel. Highly recommend.
Stayed in February 2024
Reviewed: 26 February 2024
Claire
AustraliaWe had breakfast included in our room which was a voucher at the on site cafe. The food itself wasn’t too bad however we were quite disappointed with the service from one staff member in particular. Several days we sat in a near empty restaurant and waited over 10 minutes to have our order taken. One of these days there was no one there and I had to go and ask a staff member to please take our order. We also waited far too long for the coffees and breakfast once ordered. We would stay at ModernHaus again however wouldn’t opt for the added breakfast.
The room, location and view were lovely! Front desk staff were super helpful and welcoming. Overall we enjoyed our stay, thank you so much!
Stayed in February 2024
Reviewed: 25 February 2024
Renata
Switzerlandbig rooms, view, extremely helpful and kind service
Stayed in February 2024
Reviewed: 8 February 2024
Carla
United StatesYou can hear more outside of the room door than I expected. Other than that - everything was excellent. No complaints
It was a birthday stay and they took excellent care of me. Walked into a bottle of wine and a card waiting for me upon entry. My room was on the 15th floor, so stunning views. Was able to text with Caitlin at the front desk, who text me when my room was ready and was avail for any questions. Room service did a great job with my breakfast. Jimmy's - you can't beat the view and was a nice vibe when I went. Enjoyed Twenty Three Grand bar as well. Just overall a fantastic stay. Location ini Soho was perfect
Stayed in February 2024
Reviewed: 30 January 2024
Orietta
Italystaff isn’t at the same level of the quality of the hotel.
nice location and ambiance.
Stayed in January 2024
Reviewed: 8 January 2024
Yasemin
TurkeyIt was cold and snowing outside.We wanted to have soup but there was no soup:( at the restaurant.
House keeping is superb.We always left the room late.Even at 3 pm they cleaned the room.So thankful.
Stayed in January 2024
Reviewed: 2 January 2024
Magdalena
PolandNY noise outside the window.
Wonderfull
Stayed in December 2023
Reviewed: 23 December 2023
Gayle
United StatesNoises in vents/elevator? Not sure where they were coming from.
Location, ambience
Stayed in December 2023
Reviewed: 21 December 2023
Richard
United KingdomNoisy lift system, noisy ventaxia in bathrooms when it was windy
Location and staff
Stayed in December 2023
Reviewed: 19 December 2023
Ewa
SwitzerlandThe common facilities are not really inviting for hotel guests, as the bars and the restaurant are very often hosting some external private events. One feels „second class” as a guest, witnessing (hearing, smelling, etc) all the parties and not being able to use the facilities one pays for. Also the fitness area is quite basic.
Great esthetics. Nicely done - it is a Modern House at its best, and the excellent contemporary art collection heightens the pleasure of well designed environment. The guest room is very comfortable and the location just genius. Everything just around the corner. Casual, No nonsense attitude of staff is nice - some more voluntary information wouldnt hurt though.
Stayed in December 2023
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