Aesthetic, modern design and look

Stayed in May 2024

Nothing

Quiet, darkened room for NYC, and the nice people.

Stayed in April 2024

A bit run down - not perfectly clean - not up to the price level they ask

Convenient location, Nice beds

Stayed in April 2024

Great location and was upgraded to a King corner studio room which was very spacious for New York. It’s a great base in the city

Stayed in April 2024

Website is misleading regarding amenities. There is no on site parking and parking information provided was incorrect. It ended up costing us $150/day to park ($450). The hotel did give us a $120 credit, but the total parking cost should have been $150 total based on the information provided.

Location was great. Shower was great and view was great

Stayed in April 2024

Staff were very friendly. Loved the roof top bat. Jumpin Jacks Wes a great space ..so much light, comfortable

Stayed in April 2024

The lighting was quite dim.

The staff were lovely and the room was bigger than expected for the location. The subway was close and it was also a great location to walk from to explore: close to chinatown and to Brooklyn bridge. As two friends travelling we also appreciated having a bathroom with a proper door and blinds to close to make it private - surprisingly hard to find!

Stayed in April 2024

Many facilities weren’t open and the coffee isn’t great in the cafe. The windows were really dirty so you couldn’t really see through them at the views of NY.

Very Clean. It’s probably fabulous in the summer months when the pool is open.

Stayed in March 2024

We waited hours to be checked in

Great view of the city and the gym was nice

Stayed in February 2024

The floor was fairly dusty and it was a little noisy

Great location, great amenities and very friendly staff

Stayed in February 2024

Location

Stayed in March 2024

Great location in the heart of Soho! Very clean, cool, boutique hotel. Highly recommend.

Stayed in February 2024

We had breakfast included in our room which was a voucher at the on site cafe. The food itself wasn’t too bad however we were quite disappointed with the service from one staff member in particular. Several days we sat in a near empty restaurant and waited over 10 minutes to have our order taken. One of these days there was no one there and I had to go and ask a staff member to please take our order. We also waited far too long for the coffees and breakfast once ordered. We would stay at ModernHaus again however wouldn’t opt for the added breakfast.

The room, location and view were lovely! Front desk staff were super helpful and welcoming. Overall we enjoyed our stay, thank you so much!

Stayed in February 2024

big rooms, view, extremely helpful and kind service

Stayed in February 2024

You can hear more outside of the room door than I expected. Other than that - everything was excellent. No complaints

It was a birthday stay and they took excellent care of me. Walked into a bottle of wine and a card waiting for me upon entry. My room was on the 15th floor, so stunning views. Was able to text with Caitlin at the front desk, who text me when my room was ready and was avail for any questions. Room service did a great job with my breakfast. Jimmy's - you can't beat the view and was a nice vibe when I went. Enjoyed Twenty Three Grand bar as well. Just overall a fantastic stay. Location ini Soho was perfect

Stayed in February 2024

staff isn’t at the same level of the quality of the hotel.

nice location and ambiance.

Stayed in January 2024

It was cold and snowing outside.We wanted to have soup but there was no soup:( at the restaurant.

House keeping is superb.We always left the room late.Even at 3 pm they cleaned the room.So thankful.

Stayed in January 2024

NY noise outside the window.

Wonderfull

Stayed in December 2023

Noises in vents/elevator? Not sure where they were coming from.

Location, ambience

Stayed in December 2023

Noisy lift system, noisy ventaxia in bathrooms when it was windy

Location and staff

Stayed in December 2023

The common facilities are not really inviting for hotel guests, as the bars and the restaurant are very often hosting some external private events. One feels „second class” as a guest, witnessing (hearing, smelling, etc) all the parties and not being able to use the facilities one pays for. Also the fitness area is quite basic.

Great esthetics. Nicely done - it is a Modern House at its best, and the excellent contemporary art collection heightens the pleasure of well designed environment. The guest room is very comfortable and the location just genius. Everything just around the corner. Casual, No nonsense attitude of staff is nice - some more voluntary information wouldnt hurt though.

Stayed in December 2023

They must improve the cleaning of the rooms. We have been there 2 times in the last 2 months and the dirty and lack of care of the rooms is miserable.

I like the place, the people and the location.

Stayed in November 2023

My first room, a King Deluxe on the 8th floor, was on the whole comforatble and fine, but it was difficult to obtain anything other than scalding water out of the bathroom sink without maneuvering the handle, which I mastered on my own. On the third evening an industrial-type odor emerged in the room and began to affect my nose and throat. Though the staff could not detect it, they quickly gave me another room, even though they were fully booked. It was a bit smaller, which didn't bother me at all, and it was on the highest floor, 17, with a much more expansive view. Maintenance also quickly fixed the broken TV in this room.

All staff, both front desk and maintenance, are excellent, responsive and friendly, with special thanks to Robinson, Kristie, Gisella and Kenny. For me, the location is wonderful, as SoHo is far quieter than midtown, and the main subways I needed to get uptown are within a block or two. For someone unfamiliar with NYC, this may not be the case. No interior noise disturbed me during the stay—I couldn't even hear a police siren. As an avid art appreciator, having high-level art on the first two floors by George Condo, Hans Hartung, Calder and others made a big difference too. And the views of the city are superb. I did not eat or drink at the hotel, so no feedback there. But the deli on the corner supplied me with freshly made juices and great wraps and flatbreads for an inexpensive breakfast each of the four days of my stay. The problems I experienced were all handled competently and quickly, but they are worth listing below because there are some improvements that would be of great benefit to both guests and the hotel's standing. I was offered a modest discount for these inconveniences, which was much appreciated, as this beautifully architected hotel is not the cheapest option in Manhattan. Thanks to Robinson in maintenance, who was sweet as pie.

Stayed in November 2023

Location not as great as other hotels.

Hotel offers large comfortable rooms for a good price. Rooftop bar is a nice amenity and the restaurants on site are very good.

Stayed in October 2023