152 West 48th Street, New York, NY 10036, United States
#239 of 418 hotels in New York
Guests' ChoiceBased on 225 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.1
Value for money
7.6
Free WiFi
8.5
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End of dialog contentReviewed: 25 May 2024
Pham
SingaporeThe room is smaller than expected
Location is perfect.
Stayed in April 2024
Reviewed: 24 May 2024
Leonardo
MexicoThe service
Stayed in April 2024
Reviewed: 24 May 2024
Noam
IsraelThe air conditioner was a bit loud in my opinion
Joel from front desk went above and beyond to make our stay extra special. Upon arrival, we were pleasantly surprised to find our room beautifully decorated with confetti, balloons, and heartfelt greetings. The room is clean and location is great
Stayed in May 2024
Reviewed: 24 May 2024
Slowdive
FranceFor those sleeping on top of the bunk bed, the direct blowing air conditioner disturbs their sleep. If you turn it off, you need to open a window. And then the street noise interferes.
We were very pleasantly surprised by the free drinks at the bar. The room is kept very clean.
Stayed in April 2024
Reviewed: 23 May 2024
Carolyn
United StatesRooms were soooo tiny. But I guess in the city. That’s expected.
Stayed in April 2024
Reviewed: 23 May 2024
Basil
United StatesI could hear the couple in the room next to us. They were not a problem at all just could hear them.
Location, location, location. Enough said.
Stayed in May 2024
Reviewed: 21 May 2024
Beatriz
ChileThe way people atended
Stayed in May 2024
Reviewed: 20 May 2024
Mariapia
CanadaNothing
Position, staff and utilities Recommended for short period, it has all you need for couple of days. Times square is around the corner
Stayed in May 2024
Reviewed: 19 May 2024
Elizabeth
United StatesThe A/C could have been better. I couldn’t get the room cool enough to my liking which made it a tad uncomfortable even when not dressed/getting ready. It might have just been the time of the year?
I loved the bed and room. The overall layout was perfect.
Stayed in May 2024
Reviewed: 16 May 2024
Jenkins
United StatesThe room was too small for me. You can literally hear your neighbors conversations through the walls. It didn't feel like a private space.
The coffee was good and the upper floor room had a great view.
Stayed in May 2024
Reviewed: 15 May 2024
Breanah
United StatesThe rooms are a bit small, I stayed in a double bunk room with 2 children and we had to maneuver a lot while getting ready each day.
I enjoyed the customer service, Sally was our host. She was friendly, accommodating and communicated throughout our stay. I enjoyed feeling Valued as a customer.
Stayed in May 2024
Reviewed: 14 May 2024
Pablo
United StatesThe mattress of our room was really uncomfortable.
Staff, location,
Stayed in May 2024
Reviewed: 14 May 2024
Carmen
LebanonAC is very loud at night
The staff, cleanliness, location
Stayed in May 2024
Reviewed: 14 May 2024
Tania
FranceThe room wasn't cleaned every day but the experience was still really good 👍!
The localisation The view from the room
Stayed in May 2024
Reviewed: 11 May 2024
Mario
BrazilBathroom and toilet are directely conected to the room…less privacy
Location is very good! The hotel offers a free pass to a good gym nearby…
Stayed in May 2024
Reviewed: 10 May 2024
Parnia
CanadaThe sound from the streets were very loud but the hotel provided earplugs.
The location was walking distance to most attractions. The aesthetic of the hotel as well as the lobby were great.
Stayed in May 2024
Reviewed: 9 May 2024
Sarah
United StatesConstruction noise next door all night.
Good location, room was fine. A few unexpected amenities such as good coffee available at the lobby bar and also a hand steamer in the room.
Stayed in May 2024
Reviewed: 8 May 2024
Alexandra
Puerto RicoAt the time of checking in.(1am) The person could have been a little more clear on the benefits (breakfast, drinks, etc). I got a little lost the next morning looking for breakfast. But it might have been me not understanding (first language is spanish)
Everything was fantastic. The staff was very helpful when asked questions. Everyone was great.
Stayed in May 2024
Reviewed: 7 May 2024
Janyce
United StatesAccessibility was a little tight the room doors are thick and secure but heavy for someone with mobility and/or strength issues; elevators are fast but again quite small/tight.
Room was super comfortable, mattress was soft, despite the room being small everything was very comfy. The pressure in the shower was great, soap and shampoo was provided and smelled great. Big TV with some cable access.
Stayed in May 2024
Reviewed: 5 May 2024
Leona
IrelandRoom is very small
Stayed in April 2024
Reviewed: 4 May 2024
Anya
New ZealandThe hotel looks modern and new.
Stayed in April 2024
Reviewed: 3 May 2024
Teresa
United StatesConstruction loud all morning.
Clean
Stayed in May 2024
Reviewed: 2 May 2024
Vina
United StatesNothing
We love the helpfulness of staff. The room was just right, cozy and clean.
Stayed in April 2024
Reviewed: 2 May 2024
Aldo
MexicoNoise
Location
Stayed in April 2024
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