105 West 28th Street, Chelsea, New York, NY 10001, United States
#145 of 418 hotels in New York
Guests' ChoiceBased on 2189 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.5
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 25 May 2024
Cecile
SwitzerlandThe room was a bit small with no tea/ coffee inside and no fridge, but the bed was comfortable.
We really enjoyed our room with a view on the Empire State Building! The staff was friendly and efficient. The hotel was beautifully decorated with flowers at the entrance. They give you a 30 USD credit to spend on food at the hotel's bar.
Stayed in May 2024
Reviewed: 24 May 2024
Yevgeniya
CanadaThe room was small
Location is unbeatable! Close to everything you need to do and see in Manhattan
Stayed in May 2024
Reviewed: 24 May 2024
Ashleigh
United StatesNothing to dislike about the place
The location is literally right by so many flower shops. If you’re an early riser walking by the flower shops in the morning are a great surprise.
Stayed in May 2024
Reviewed: 24 May 2024
Cristina
United StatesRoom decor, didn't feel comfortable with the prison style and the toilet not very private.
Good view from the room, nice staff.
Stayed in May 2024
Reviewed: 23 May 2024
Felicia
United StatesN/A
The location.
Stayed in May 2024
Reviewed: 20 May 2024
Mariana
United KingdomEven though the bedroom is very nice-looking, the shower is in the same space and the drainage was not good at all. After the first shower, we got wet floors for our whole stay (2 nights) and our feet were always wet as some of the floorboards every time we stepped on them would get wet from the water underneath which was very annoying. Also, our room was on the 7th floor so no views at all and was noisy Also, we got charged more than what we reserved for through booking .
The location was amazing! And the coffee at the coffee shop as well! Very nice looking bedroom and stylish
Stayed in May 2024
Reviewed: 16 May 2024
Susan
United StatesOne in hotel restaurant was closed permanently, Bocchi, didn't expect this . , .
Great room design and city view, very comfortable bed.
Stayed in May 2024
Reviewed: 16 May 2024
Randi
United StatesWe had problems with our bill after we checked out - they overcharged us. Hopefully that will get resolved soon.
Loved the floor to ceiling window and view of the Empire State building. The sink taps were fun also.
Stayed in May 2024
Reviewed: 16 May 2024
Kathryn
United KingdomRooms were very compact with no wardrobe for hanging clothes and a very shallow sink in the room
Great location
Stayed in May 2024
Reviewed: 14 May 2024
Melissa
United StatesFloor boards were bubbling up - seemed maybe the toilet wax seal was bad as you could see water under the floor boards by the toilet - pretty gross. Also no fans in the toilet or shower area.
Great views of the city, cute room, friendly staff. Super convenient location - we were able to get around very easily.
Stayed in May 2024
Reviewed: 14 May 2024
Alessia
SwitzerlandRoom is more fitter for couples rather then families, it is very very small, but it is very modern and you stay here for the view. It’s ok for couples nights, for a longer stay I’d take something bigger. Shower is located in the room and since the doors don’t close properly there is always water all over the room (at least in our room)
Very good location with amazing view
Stayed in May 2024
Reviewed: 13 May 2024
Lukas
AustriaRooms could be cleaner (a little more).
Great Location, next to all Important sights in NYC.
Stayed in May 2024
Reviewed: 12 May 2024
Luca
United StatesTight quarters, room size small.
Check in was great and view was amazing.
Stayed in April 2024
Reviewed: 10 May 2024
Sharon
United KingdomOnly one thing, plastic glasses in the roof top bar!
Location very good, flower district but close to main attractions. Lots of nice restaurants and bars. Hotel’s own bars and cafe really good. Staff excellent. Shout out to Lesley on reception and the bar guy from Vermont, really friendly and helpful. Room was fabulous, 1610, with a great view of the Empire State which we didn’t expect.
Stayed in May 2024
Reviewed: 7 May 2024
Eso
SwitzerlandVery small room, but OK for one day. There was no separate bathroom, just a shower & toilette.....the sink was in the corridor...but OK for one day.
Excellent location with a nice view. Hotel offered 30 USD voucher for breakfast in the bar, which was nice. The rooftop bar "Fleur Room" is very cute with an amazing view on the Empire State Building...
Stayed in May 2024
Reviewed: 7 May 2024
Christopher
GermanyEverything was grand.
The Hotel is incredibly stylish. Super light and inviting and yet comfortable to stay at.
Stayed in May 2024
Reviewed: 6 May 2024
Marketa
Czech RepublicDaily spend deposit should be explain better. I asked several times and still was not clear to me if 30 dollars is per room or per person and if should be spend each day or as a sum for whole week. Same, if it is included in accomodation payment or will be charged on top of it. I tried to find it also on website, no info, neither on Mariott nor booking.com. Seems need to be improved as many people also mentioned it in their reviews. Also we were charched by 5 dollars for bottled water, but this bottle one day disapered from the room, believe me, it was not drinked by us.
Great location, great view, tasty meals, modern design
Stayed in May 2024
Reviewed: 6 May 2024
Helen
United KingdomLifts were a bit slow but common with tower hotels
Perfect location for exploring the whole of Manhattan. Especially nice to be close to the High Line. Nicely designed room and decent size. Free coffee and credit for cafe/bar was a perk!
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United StatesRoom size
Clean. Great location. Convenient.
Stayed in May 2024
Reviewed: 5 May 2024
Madeline
United StatesThe room is very small (as advertised and is to be expected) but worked well for our 3 night stay since we didn’t spend much time in the room
Nice hotel in a good location. Near Penn Station and other public transportation making it easier to get wherever you need to go
Stayed in April 2024
Reviewed: 1 May 2024
Janice
United StatesInclude more toiletries in room, like body cream.
Bed and pillows are amazing! Great shower also. Room is tiny but mighty. Love my room view. Having the 2nd floor bar and rooftop makes the whole experience a perfect one.
Stayed in April 2024
Reviewed: 30 April 2024
Erika
United StatesIt seemed like quite a bit of the time, there were only one or two elevators in service so the elevator would fill up before it reached the ground floor and people would have to wait for another one. Also a bit awkward to have the sink in the middle of the room.
Can't beat the location in the heart of Manhattan's vibrant Chelsea neighborhood, close to lots of shops, restaurants, and centrally located for ease of getting around the city. All the pegs on the wall were actually quite helpful for organizing clothes and hanging up toiletry bag.
Stayed in April 2024
Reviewed: 28 April 2024
Sara
BrazilRooms could be bigger and staff could be friendly
Location, gym is new
Stayed in April 2024
Reviewed: 28 April 2024
Paul
United KingdomSpent a week there but on two seperate evenings we were not allowed entry to either the lobby bar or rooftop bar. On both occasions this was due to private reservations. As hotel guests I do not see why our experience should be restricted while the hotel makes more money by renting out its facilities. I’m assuming that part of the hotel price is apportioned to the paying of bar staff? So, I as a guest funded a private party. Also, we we restricted from taking drinks we bought in the only other available place (the cafe) back to our room which is not a good hotel experience
Good location Friendly Spot staff
Stayed in April 2024
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