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  5. Reviews of Moxy NYC Downtown

Reviews of Moxy NYC Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

26 Ann Street, New York, NY 10038, United States of America

#188 of 416 hotels in New York

Guests' Choice

Review Score

Based on 967 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Great location, style, and staff.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    It was odd that there was no bedside table, but it was a quite small room. Overall was not disappointed, though.

    Comfortable, clean room in a stylish hotel! The staff was friendly and accommodating, and the hotel was in a great location.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    7.0
    Good value for money but needs improvements
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They didn’t clean the room until we asked them. The lobby was too loud. The service was super slow and the waiters weren’t very professional. Too relaxed for my taste. They gave us a crib to put in the room that was terrible and they did not have a high chair for breakfast. Not very kid friendly.

    The price/quality racio is the best thing about this hotel. It is also nice that we had 25 dólares to spend on the restaurant everyday. The room was small but functional. Even though the breakfast wasn’t buffet it was good. You have one chip and you can trade that chip for one of the available dishes.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Great starting point to explore the Big Apple
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The only minor thing, but I knew it before: was the 25$ per room you had to spend in the hotel everyday. I knew it was coming and it was fine, as the room was reasonably priced, but I visited this city for a week and wanted to see as many different spots as possible. It just made me drink a cocktail every night….

    It’s been a great base for our week in NYC, you can easily walk to Brooklyn Bridge and One World Trade Center also the Metro Station Fulton Street or World Trade Center are super close and they bring you everywhere. The Hotelroom was small but very convenient and clean. All the stuff was super nice and helpful at any time. I would come back whenever I visit NYC again.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Great place to stay near many places around the hotel.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv didn’t work.

    Loved the aesthetics of the hotel and the rooms. Only stayed for a night to rest our heads but will definitely come back for a longer stay. The room was nice and we loved the bathroom. The soaps smelled absolutely amazing I didn’t even use our own.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    I've stayed at three different Moxy hotels and this one was my favorite! The bar/restaurant area was the best one of the three and I loved the vibe.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Nice hotel with cool vibe
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed 3 night and didn’t have a cleaning service

    Location is great. Lobby is fun. Decoration is cool. It gives a good vibe. Breakfast is so so. You can better outside but if convenience if needed.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Great location and new stylish rooms!
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights

    There is a lack of room space, but for one person, it is completely enough.

    Location and the view from the room were great!

    Stayed in March 2024

  • Reviewed: April 21, 2024

    9.0
    would definitely come back if I returned to NYC.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very well designed. comfortable and clean rooms

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The very unclear explanation of how to use the tourist tax . Was very unhappy about this

    Nice hotel in a good location for Brooklyn bridge

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    You'll have everything you need
    • Leisure trip
    • Group
    • Queen Room with City View
    • Stayed 2 nights

    Gym was very small, but very cute Room was small but well organized.

    The common areas at the 3rd foor were always lively. Great vibe but not over crowded. My 12 years old truly enjoyed the games and the baskaball court. We were able to grab a drink while he was having fun. We also played every day all together for 1 hr before discoverying the city. That was a great way to feel he was also having fun. Location was great. Subway was around the corner.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Overall, great and comfortable stay in lower downtown area.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel doesn’t offer some of the essential toiletries. Such as lotion etc. rooms are bit tight, only max 2 person.

    Comfortable bedding, easy checking in process. Modern, hip vibe, great location.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Fun time
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffee machine in room and when I went downstairs in morning to get coffee and 2 bottled water it was $14!!!!

    Loved the uniqueness,good vibe,fun

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with City View and Roll-in Shower - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noise in the night - a lot of going out people

    The lounge and the bar

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Excellent location, concept, and staff. Small rooms, and not the most comfortable bedding.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights

    The pillows weren't great, the room was very very small, and the bedding was quite light and flimsy. The elevators take a long time at different periods.

    The staff were really friendly, the bar area and the set up with credit to use each day, and the location were all brilliant. The room was very clean, and it was good there was a safe.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    alright
    • Leisure trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 2 nights

    The bar and restaurant food menu was not good. I thought the breakfast menu was going to improve but it doesn't value the price. Also, the elevator seems unsafe.

    I liked the location, it was close to the tourist areas and the metro station. The view of the city was good and the service was excellent.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The main bar/lounge area was extremely loud at all times of day, and had an odd smell.

    Good location close to subway line in from JFK. Bed was comfortable, sizable bathroom. $25 credit at the hotel bar was a nice surprise.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Overall good not happy with forcing me to spend at the bar/restaurant
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    I did not like how they essentially force you to use their bar/restaurant by collecting a nonrefundable credit that can be used only toward the bar/restaurant and even then they are a little secretive about not telling you to tell them at check out that you used the credit. Its very sneaky.

    we enjoyed the nice bar area it was convenient for a quick drink and snack food, but be careful with the prices.

    Stayed in January 2024

  • Reviewed: March 27, 2024

    9.0
    Excelente
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 12 nights
    • Submitted from a mobile device

    I missed a coffee machine in the room. Being able to fetch my own ice buckets

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 9 nights
    • Submitted from a mobile device

    We had a few issues with room service as none of the cleaners spoke English. It was not enough for o tarnish the stay though.

    Great location and helpful front desk staff.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Brief enjoyable stay
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t have a fridge in our room.

    The room was comfortable and the hotel had nice amenities.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great location and staff were helpful and a pleasure to deal with. Bit disppointing that given the price there were no i
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amenities were a bit subpar for price

    Location. Staff.

    Stayed in February 2024

  • Reviewed: March 25, 2024

    7.0
    Don’t even bother w the food there. It’s bad. The two elevator thing isn’t that much of a pain. The staff are pleasant a
    • Leisure trip
    • Family with young children
    • Two Queen Beds room
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee maker in the room which is needed for me. The blankets on the bed are not great. The beds were ok. everything felt a little beat up and cheap as far as how trendy the chain of moxy tries to be. The happy hour food was absolutely atrocious. Velveeta cheese on the nachos?? Disgusting. Caesar salad was so bad I didn’t even know that was possible to make a bad Caesar.

    Steve the doorman was superb and in general all of the staff were awesome.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Nice hotel to land after a long day in NY
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The flow of the lobby with the staggered elevators and the price of the drinks

    The decoration and perception is recent and contemporary

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    I ENJOYED MY STAY OVERALL
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night

    WHAT I DIDNT LIKE WAS THE SPACING IN THE ROOM. THE BED WAS TOO CLOSE TO THE WINDOW. THE CHAIR COULD HAVE BEEN ELIMINATED AND REPOSTINIONED ELSEWHERE.

    I LIKED THE VIEW FROM THE ROOM. THE LOCATION OF THE HOTEL AND THE COZINESS OF THE SPOT. I LOVE THAT THERE IS A BAR ON THE PREMISES AND A QUAINT SPOT FOR SMALL MEALS.

    Stayed in February 2024

Showing 1 - 25

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