Great location. Friendly staff.

Stayed in April 2024

From our room we could also see the HVAC systems of the Public Library - but it's not the hotel's fault. During an afternoon nap the neighbouring doors were slammed too loud by the cleaning staff.

Modern, newly furnished large room with view to Bryant Park and some high-rise buildings. Perfect location, we walked almost everywhere: Times Sq, Central Park, Grand Central Terminal, Broadway, MoMa, Library. Very kind staff at the reception.

Stayed in April 2024

Having complications during check in. We booked a studio with 33 m2 but we’re given and downgraded to a small room which staff didn’t told us till we confronted him. He blamed me and booking.com for messing up the booking and never even apologised for the downgraded till the lady manager came to solved the problem. She was the only one that apologised for given us a smaller room for our booking and given us the studio room with the 33m2 for our booking in the end. Such a bad experience upon checking in when arrived tired at New York City. Not friendly hotel at all except for the location.

Location

Stayed in May 2024

The Location, the rooms, the staff...everything was great!

Stayed in March 2024

Staff were very friendly and the location was great.

Stayed in April 2024

The cleaners banging the doors of the other rooms while coming in and out while cleaning - they did do an amazing job though, everything was spotless clean. There was a bathrobe, but I would have loved some slippers. The towels could have been just a tad softer. The shampoo and conditioner were ok, maybe just not for my hair type (but hey, we can not all be the same, but if you have thin hair bring your conditioner). These are small things I am noting just because of the price. When you pay so much you kind of expect something just a little bit extra. On the other hand this is New York, so maybe I did not pay as much he he

The location is amazing, especially because I love to walk and it was quite easy to get from here to most places (not everywhere though, New York is a big city). All my favorite coffee shops minutes away (Starbucks, Pret, Joe and the Juice, Le Pain Cotidienn, Whole Foods, and so many other beautiful places). The staff was amazing and Levi was very welcoming when checking me in and very helpful throughout my stay. Shoutout to the guy opening the doors for us with a smile! The room was spacious and clean, there were plenty towels and a bathrobe (which is a must for me). There were 4 pillows and all of them were heavenly soft. The complimentary welcome juice and popcorn were delicious and just what I needed after the trip.

Stayed in April 2024

Nothing.

Clean, very comfortable bed, super location, friendly & helpful staffs.

Stayed in April 2024

Long wait time for elevater

Stayed in April 2024

The location near Bryant Park was a haven from the pulse of the city

Stayed in April 2024

Expensive bar

Location

Stayed in April 2024

The carpet felt more dirty than I’d be comfortable letting my kids play on it but , hey, it’s New York.

Loved it, it’s one of those places you’re almost afraid to rate it as good as they deserve in order to keep price and attention same for the future :). Clean, even larger rooms than expected (kin suites), excellent service from the friendly staff, useful and timely communication. And the location is just fantastic.

Stayed in April 2024

The expensive drinks but that's NYC so it's to be expected.

It's always a pleasure staying at Park Terrace. The rooms are clean the staff is friendly the views are great

Stayed in April 2024

Nothing

Location and friendly staff, Kyla checked us in and was very generous with extra items.

Stayed in April 2024

-

I loved the location. Our room was clean and bright with lots of windows with fantastic view of the Bryant park. Staff was very nice and friendly.

Stayed in April 2024

Location was great. Lots of cafes and a supermarket nearby. Had a provisions cupboard for forgotten items like toothbrushes.

Stayed in April 2024

The only down side was our view of the library bins in the morning but we weren’t expecting great views as we chose to be lower down to conserve prices and spend elsewhere.

We loved the service and staff in particular. They couldn’t do enough to help us. The gym is open 2; hours which was perfect for our early risers and late night teen. The opening of the 6th floor terrace was fantastic. We loved sitting there for drinks.

Stayed in April 2024

Nothing

Staff, room size, location

Stayed in April 2024

Second time staying, room wasn’t ready for 3pm check in on both occasions. The one elevator didn’t work for all 3 days of our stay. Long queues at the elevator.

Location, room, view of the park.

Stayed in April 2024

It was not a problem with the hotel, per se, but there was filming on the street and inside the NY Public library next to the hotel right outside of my room window. It got a little noisy at night due to it being a night shoot.

This hotel was in the perfect location- right in between the Empire State Building, Grand Central Station, and Times Square. We loved the added touches of the complimentary treats, the Nespresso machine, the complimentary wine in the evenings, the free bottles for water near the elevator, and the extra essentials in the bathroom (cotton swabs, cotton balls, shower cap). The hotel is also very close to a subway entrance (behind the NY Public Library). The text messaging system they use is very efficient and they responded right away when I had requests for extra pillows. I am also a light sleeper, so I loved that the rooms are sound-proofed and I never heard any noises coming from any of the other rooms. The staff was top-notch!

Stayed in April 2024

Wish we knew the terrace was closed

Location and room cleanliness

Stayed in April 2024

Lack of a lounge area. Couch in room too low and uncomfortable. Noisy air conditioning.

Convenience. Restaurant next door.

Stayed in April 2024

I can't really think of anything! I'm about to book my 3rd stay here, so I think I like it!

location and feeling of safety and cleanliness!

Stayed in January 2024

Queen Bed was 160cm, a bit too small for my taste.

Great location, friendly and helpful staff. Also fantastic gym. I would definitely come back!

Stayed in April 2024

Excellent & professional staff members!

Stayed in April 2024