23 East 39th Street, Murray Hill, New York, NY 10016, United States of America
#77 of 416 hotels in New York
Guests' ChoiceBased on 753 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Yvone
PortugalClean and quiet and well located.
Stayed in May 2024
Reviewed: April 29, 2024
William
United KingdomNo wardrobe in room, no bar in hotel
Room was fone, shower was great, room was very clean and got high room as requested.
Stayed in April 2024
Reviewed: April 29, 2024
Anna
FinlandThe size of the room was a surprise even though we were aware of the fact that it is small. There is no space for your luggage. We didn't really mind it though since the only time we spent in our room was sleeping. The air conditioning was very loud, ear plugs help a lot. We would have loved separate duvets, now we shared one.
The location was excellent. You can either walk pretty much everywhere or take the subway. Everything you need is easily reachable. We really liked the fact that there was no carpet but a plain floor in the room. That was one of the criteria choosing a hotel for our stay. There was drinking water available from the machine downstairs as well coffee and tea. Nice little breakfast also available every morning. Staff members were helpful and friendly. A very peaceful hotel. Both of us would love to stay here again, a very lovely stay at Pestana Park Avenue!
Stayed in April 2024
Reviewed: April 28, 2024
Wja78
United Arab EmiratesNo restaurant in hotel. Bit of a cramped room. For one it was great but not sure for a couple would do with luggage
Great service. Staff were so helpful and friendly. Very easy check in and out. View from balcony room was amazing. Room bit small but clean, quiet and good amenities
Stayed in April 2024
Reviewed: April 23, 2024
Shawn
United States of AmericaRooms a lil smaller than expected but other than that great rooms
Really clean and a modern space great location
Stayed in April 2024
Reviewed: April 23, 2024
Jon
United States of AmericaOnly drawback to note was the small amount of storage space (especially places to hang things) for belongings in our room-- (and we travel pretty light).
Location's perfect. Facilities were well-maintained. Coffee/breakfast service is a huge plus. Staff were exceptionally friendly.
Stayed in April 2024
Reviewed: April 16, 2024
Elizabeth
United States of AmericaMinor things only: how loud the heating/cooling unit inside the room was. The mattress wasn't my favorite, but it was fine. They use a flat sheet on the bottom of the bed, which would come untucked every night so I woke partly on the mattress protector.
Lovely hotel in a good location. Very clean, room a good size for NY. Nice croissant breakfast/coffee machine/water dispenser etc. No street noise inside room, or noise from adjoining rooms. Felt very safe. Friendly, helpful staff.
Stayed in April 2024
Reviewed: April 8, 2024
Sophia
CanadaPillows and mattress were too soft for me, but that's a personal preference, and could be desired by others.
Modern bathroom amenities, clean, friendly and helpful service, good wifi, great location.
Stayed in April 2024
Reviewed: April 2, 2024
Loyiso
South AfricaThe rooms are small but perfect for a solo traveller. There is no cupboard.
Stylish, modern, quiet and comfortable. Lots of attention to detail and I like the theme. The staff are super friendly and happy to share info if you’re a tourist or shopper. Walking out of the hotel lobby - turn left and you’re at stylish Park Avenue with Grand Central station a hop and skip away. Turn right - 5th avenue and Madison Avenue with the shops around the corner. It’s just in the most perfect location. I like the thoughtful bagels and croissant breakfast and free access to coffees and teas and water etc. I felt very safe as a solo female traveller. The pressure from the shower head was unforgettable- I could’ve stayed under the shower all day. Sweet touch of lavender under your pillow to help you sleep. Plenty towels and high quality amenities.
Stayed in April 2024
Reviewed: April 1, 2024
Peter
United States of AmericaI wish there was a usable refrigerator in the room for leftovers etc.
My go-to hotel in Manhattan; perfect location--close to Grand Central, Bryant Park, shopping, groceries etc. Bathroom especially is up-to-date and clean.
Stayed in March 2024
Reviewed: March 31, 2024
Ivan
ColombiaThe cleaning service of the room was not good.
Amazing location and staff was very helpful
Stayed in March 2024
Reviewed: March 28, 2024
Zoritsa
SpainEverything, feeling home with 24h open the- cafe for guest ! Thank you
Stayed in March 2024
Reviewed: March 27, 2024
Esteban
United States of AmericaBalcony was amazing! Wonderful boutique hotel. Thank you again Pestana
Stayed in March 2024
Reviewed: March 20, 2024
Dellwyn
New ZealandGreat staff. Air con very noisy.
Stayed in March 2024
Reviewed: March 15, 2024
Karen
ChileVery nice and perfect little room Excellent view from the room Very practical and modern
Stayed in March 2024
Reviewed: March 9, 2024
Christine
United States of AmericaAmazing staff, everyone was so hospitable: operations manager, front desk agents, housekeeping. Small hotel but very comfortable. Exceptionally clean. Free bagels and croissants in the morning. Would definitely recommend!
Stayed in March 2024
Reviewed: March 8, 2024
Yaser
Saudi ArabiaThis hotel has no fitness area nor restaurant
Elegant room and touches.
Stayed in March 2024
Reviewed: March 8, 2024
Rosemary
United States of AmericaSmall bathroom but not that important!!!
Everything!! Staff was excellent,clean beautiful ❤️ Beautiful view of the city!!
Stayed in March 2024
Reviewed: March 7, 2024
Monica
United States of American/a
My daughter and I were impressed with all the small details in this place. From the warm welcome at check-in, to the self service expresso coffee machine available all day, the décor is beautiful, nice lavender sachets in our bed with a welcome note, discounted parking across the street, location and more!
Stayed in March 2024
Reviewed: February 18, 2024
Sherry
United States of AmericaThe property was perfect, some people might think the rooms are a little small, but I think it was great. What more do you need but a bed and a bathroom. We spent our day sightseeing and came back to the hotel to sleep. The property is also located in an area that was so quiet that I slept like an angel and didn’t hear a thing. I can assure you, you cannot say that about most places in New York City. In the morning they had a wonderful coffee, machine and bagels and croissants. We will definitely be staying there again and telling everybody to do the same when they visit New York City. Gregory was the best.
Stayed in February 2024
Reviewed: February 14, 2024
Dr
ItalyFriendliness of staff (Barry at reception at first night was exceptional!), cleanliness of rooms
Stayed in February 2024
Reviewed: February 10, 2024
Maria
ArgentinaReception staff was super friendly and helpful. Location was very convenient. Room was a bit small, but offering all the amenities you might need for your staying.
Stayed in February 2024
Reviewed: January 29, 2024
Chris
United States of AmericaIt's good
The rooms were very comfortable and quiet. I really liked how they had breakfast croissants out and the available coffee machine and other refreshments.
Stayed in January 2024
Reviewed: January 20, 2024
Anna
United States of AmericaNothing not to like.
I was not expecting such a nice stay for the price! The staff was outstanding and the cleaniless terrific. We plan to come back the next time we are in NYc.
Stayed in January 2024
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