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  5. Reviews of Pestana Park Avenue

Reviews of Pestana Park Avenue This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23 East 39th Street, Murray Hill, New York, NY 10016, United States of America

#77 of 416 hotels in New York

Guests' Choice

Review Score

Based on 753 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean and quiet and well located.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Enjoyed new york and hotel location was great
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No wardrobe in room, no bar in hotel

    Room was fone, shower was great, room was very clean and got high room as requested.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Lovely vacation at Pestana Park Avenue
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The size of the room was a surprise even though we were aware of the fact that it is small. There is no space for your luggage. We didn't really mind it though since the only time we spent in our room was sleeping. The air conditioning was very loud, ear plugs help a lot. We would have loved separate duvets, now we shared one.

    The location was excellent. You can either walk pretty much everywhere or take the subway. Everything you need is easily reachable. We really liked the fact that there was no carpet but a plain floor in the room. That was one of the criteria choosing a hotel for our stay. There was drinking water available from the machine downstairs as well coffee and tea. Nice little breakfast also available every morning. Staff members were helpful and friendly. A very peaceful hotel. Both of us would love to stay here again, a very lovely stay at Pestana Park Avenue!

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Great find in NYC
    • Leisure trip
    • Solo traveler
    • Balcony Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant in hotel. Bit of a cramped room. For one it was great but not sure for a couple would do with luggage

    Great service. Staff were so helpful and friendly. Very easy check in and out. View from balcony room was amazing. Room bit small but clean, quiet and good amenities

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Excellent time great memories
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms a lil smaller than expected but other than that great rooms

    Really clean and a modern space great location

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Exceeded expectations-- would definitely recommend to others
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Only drawback to note was the small amount of storage space (especially places to hang things) for belongings in our room-- (and we travel pretty light).

    Location's perfect. Facilities were well-maintained. Coffee/breakfast service is a huge plus. Staff were exceptionally friendly.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Lovely hotel!
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 4 nights

    Minor things only: how loud the heating/cooling unit inside the room was. The mattress wasn't my favorite, but it was fine. They use a flat sheet on the bottom of the bed, which would come untucked every night so I woke partly on the mattress protector.

    Lovely hotel in a good location. Very clean, room a good size for NY. Nice croissant breakfast/coffee machine/water dispenser etc. No street noise inside room, or noise from adjoining rooms. Felt very safe. Friendly, helpful staff.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Helpful Staff and Great Location
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows and mattress were too soft for me, but that's a personal preference, and could be desired by others.

    Modern bathroom amenities, clean, friendly and helpful service, good wifi, great location.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Lots of attention to detail in this quaint beautiful boutique hotel.
    • Leisure trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are small but perfect for a solo traveller. There is no cupboard.

    Stylish, modern, quiet and comfortable. Lots of attention to detail and I like the theme. The staff are super friendly and happy to share info if you’re a tourist or shopper. Walking out of the hotel lobby - turn left and you’re at stylish Park Avenue with Grand Central station a hop and skip away. Turn right - 5th avenue and Madison Avenue with the shops around the corner. It’s just in the most perfect location. I like the thoughtful bagels and croissant breakfast and free access to coffees and teas and water etc. I felt very safe as a solo female traveller. The pressure from the shower head was unforgettable- I could’ve stayed under the shower all day. Sweet touch of lavender under your pillow to help you sleep. Plenty towels and high quality amenities.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Reliable New York midtown hotel.
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights

    I wish there was a usable refrigerator in the room for leftovers etc.

    My go-to hotel in Manhattan; perfect location--close to Grand Central, Bryant Park, shopping, groceries etc. Bathroom especially is up-to-date and clean.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Awesome hotel
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The cleaning service of the room was not good.

    Amazing location and staff was very helpful

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Fabulous place
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything, feeling home with 24h open the- cafe for guest ! Thank you

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Balcony Room
    • Stayed 5 nights

    Balcony was amazing! Wonderful boutique hotel. Thank you again Pestana

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 3 nights

    Great staff. Air con very noisy.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Perfect room and would go back anytime!
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice and perfect little room Excellent view from the room Very practical and modern

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Loved it for my first visit to NYC
    • Leisure trip
    • Group
    • Classic Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Amazing staff, everyone was so hospitable: operations manager, front desk agents, housekeeping. Small hotel but very comfortable. Exceptionally clean. Free bagels and croissants in the morning. Would definitely recommend!

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Elegant room and touches!
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel has no fitness area nor restaurant

    Elegant room and touches.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Chic LLhotel!
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small bathroom but not that important!!!

    Everything!! Staff was excellent,clean beautiful ❤️ Beautiful view of the city!!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    We'll definitely stay here again!
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 2 nights

    n/a

    My daughter and I were impressed with all the small details in this place. From the warm welcome at check-in, to the self service expresso coffee machine available all day, the décor is beautiful, nice lavender sachets in our bed with a welcome note, discounted parking across the street, location and more!

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Stress free, ultra clean rooms and awesome staff
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was perfect, some people might think the rooms are a little small, but I think it was great. What more do you need but a bed and a bathroom. We spent our day sightseeing and came back to the hotel to sleep. The property is also located in an area that was so quiet that I slept like an angel and didn’t hear a thing. I can assure you, you cannot say that about most places in New York City. In the morning they had a wonderful coffee, machine and bagels and croissants. We will definitely be staying there again and telling everybody to do the same when they visit New York City. Gregory was the best.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Very nice stay - muito obrigado!
    • Business trip
    • Solo traveler
    • Classic Room
    • Stayed 4 nights

    Friendliness of staff (Barry at reception at first night was exceptional!), cleanliness of rooms

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 1 night

    Reception staff was super friendly and helpful. Location was very convenient. Room was a bit small, but offering all the amenities you might need for your staying.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 3 nights

    It's good

    The rooms were very comfortable and quiet. I really liked how they had breakfast croissants out and the available coffee machine and other refreshments.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    Will recommend to friends and family!
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    Nothing not to like.

    I was not expecting such a nice stay for the price! The staff was outstanding and the cleaniless terrific. We plan to come back the next time we are in NYc.

    Stayed in January 2024

Showing 1 - 25

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