We woke up there third morning to a puddle on the kitchen floor, and the ceiling dripping… but a quick call to the front desk and it was resolved. Didn’t leak at all the next night. I was just glad it didn’t affect the electrical at all.

Beautiful, nice music playing as you come in the door, smelled glorious!

Stayed in April 2024

Property looks and feels very tired. Many windows were fogged due to broken sills. Plumbing fixtures are worn. Room was dark even with lights on.

Location and room size

Stayed in December 2023

Distance from Memphis. But the area was really nice.

Loved the trim we got. Traveled with a friend, so having the two room suite was perfect.

Stayed in September 2023

This is an order facility that is indefinite need of renovations. The bathroom is very tiny and The walkout vanity is right next to the toilet so there's not really any privacy if somebody wants to get ready while someone else wants to use the restroom. The plumbing is very old and does not function very well as far as toilet functioning and hot water. I was able to take a shower without using any cold water because at best it was medium warm. Everything was clean, but this is not the place to stay if you're going to have more than one person using the restroom.

The location was very safe and very comfortable. The staff in this hotel was exceptional! The breakfast bar was very nice!

Stayed in May 2023

good

Stayed in March 2023

my bathroom tub was clogged up with hair and not sanitary . asked the staff to have it unclogged and they worked on it an hour later . it was still clogged up even though they worked on it .

Stayed in July 2022

Had to stay in smaller room first two nights of our vacation due to AC issues. One bedroom suite: AC was leaking in room and reported to manager. Two bedroom suite was our reserved room and We were able to get in third night. Was not as clean as we hoped but very comfortable.

Manager: Gabrielle is best hotel manager we have met in all of our travels past 20 years. She is very friendly and welcoming and resolves any issues in a timely manner. Will stay again if she is still manager.

Stayed in July 2021

Hotel needs modifying and updating. The breakfast area is huge, take advantage of that and offer more than reheated items.

Oatmeal toppings available.

Stayed in November 2023

Problems with TV, had to change rooms. Bathroom fan really loud, no hair dryer. The carpet was dirty, left dark marks on my white socks; tile floor was sticky; the paper towel holder was only attached to the wall on one side. Worst maintained Residence Inn I’ve ever been in, huge disappointment!

The staff

Stayed in September 2023

Staf

The young lady at the front desk was awesome.

Stayed in July 2023

Both the televisions that we used were often times slow or lost signal. The main door had to be lifted slightly to be able to lock it. The pillows were not comfortable.

The breakfast was decent for the price though I would have liked more options. Also, the fireplace in the room and the kitchen utensils were both useful.

Stayed in May 2023

No comfy seating.

Location

Stayed in April 2023

we switched rooms 3 times because of issues with rooms .

close to eatery’s and shopping

Stayed in April 2023

Room not as advertised… needs a major renovation.

Maggie at the front desk was very helpful!

Stayed in November 2022

There were roaches in the kitchen and bathroom

Stayed in September 2022

All

Stayed in April 2022

A smoking fee was placed on my account because one of the employees said I smelled like smoke. I Had to have someone to come check my room at 1:45 am to clear it up! The fee still wasn’t taken off my account until I spoke with the manager on duty Mr. Alexander. He is the only reason why I would consider coming back to this location. He was very understanding and apologized for the incident.

Did not get to try breakfast because I was up all night Frustrated about the charges that were wrongfully placed on me account

Stayed in January 2022

My room wasnt ready at 3pm waited bout an hour but I was still satisfied. Breakfast was great.

Bed was comfy. Room was clean. Attitudes were on point.

Stayed in February 2022

I didn't like I had to check out. I wanted to cry😥😥 it was back to regular life. 😂😂😂😂

Everyone is sweet and has a 💙❤ its hard to find tht kind of environment. It was the best time I can ask for. Food was awesome. Clean room. Towels and sheets when needed. Room service when needed.. Felt like luxury and a celeb 😂😂 please try it out...so loved here. And safe surroundings.

Stayed in January 2022

property not in good condition in my room. in desperate need of repair and painting. knobs/ doors coming off built ins.

Stayed in January 2022

The air would not cool the three rooms. Had it down to 66 and were hot all night. Everything else was GREAT!!

Great 2 Br 2 ba with living room

Stayed in October 2021

Tv didn’t work. It was fixed when we returned

Large room

Stayed in September 2021

The air conditioner was out. It would be great if maintance was working like until 7 pm the issues could had been fixed.

Stayed in September 2021

My air wasn’t working

It was cleaned

Stayed in August 2021