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  5. Reviews of Residence Inn Saint Louis O'Fallon

Reviews of Residence Inn Saint Louis O'Fallon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

101 Progress Point Court, O'Fallon, MO 63368 , United States of America

#4 of 7 hotels in O'Fallon

Guests' Choice

Review Score

Based on 51 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    9.0
    Have traveled to miss to stay in the St Louis-St Charles-O’Fallin area and would stay at this location again! We have si
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom left a little to be desired as far as water pressure and toilet noise, however it was clean!

    Convenient location and still quiet. Staff was very friendly and accommodating. Room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    It worked well for what we needed but it could’ve been better.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My only complaint is that when we checked in, the room was set to heat at 71 degrees in late March. The temperature in the room was 76. We had to leave early that evening and told the staff. They went into the room to fix it. Upon our return, the room was more comfortable (probably actually around 68 degrees) however, someone had left two of the windows cracked open- on the main floor and these windows opened to the parking lot. Not good. We closed the windows and slept fine. The next day, I had the air conditioning set to 68 and by the time we woke up, the room was 61 degrees. I don’t know what was going on with this room but the thermostat is broke and they didn’t fix it, and then they left our windows cracked. We’re lucky nobody broke in and we weren’t robbed.

    Stayed here for the weekend in the little studio (room 103) with my husband and 13 month old. The room was spacious enough. Super helpful to have a fully functional kitchen. The bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Our stay was very relaxed and comfortable. Everything we needed was available. We will definitely stay again and would r
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    Ease of access, smooth and efficient check in. Very friendly and accommodating staff. Easy to navigate. Very nicely kept grounds.

    Stayed in March 2024

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights

    Wasn't overly impressed with the breakfast and the regular coffee pot was frequently empty!

    Location was convenient. Hotel was clean and quiet.

    Stayed in October 2023

  • Reviewed: July 4, 2023

    7.0
    It was a very nice hotel and I will most likely return, but I hope I don’t have any problems with the TVs 
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Both TVs did not work in my room

    Good location nice and clean

    Stayed in July 2023

  • Reviewed: June 20, 2023

    9.0
    Beautiful hotel. Would be great for an extended stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    When you went to the front desk for something, it didn't seem like the staff could see you or hear you. You waited and some people left. There was no bell. That was the only issue.

    The staff was very friendly. There were bathrooms with each of the two bedrooms in the suite, so it was like having two rooms. The hotel is very clean and up-to-date looking. The hot tub and pool were well kept.

    Stayed in June 2023

  • Reviewed: March 13, 2022

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have a better selection.

    We like the large room with a full kitchen.

    Stayed in March 2022

  • Reviewed: March 2, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    best free breakfast we have ever had

    Stayed in February 2022

  • Reviewed: April 7, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled real bad.everthing esle was good.

    Stayed in March 2024

  • Reviewed: September 12, 2023

    5.0
    Not the best stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The drawers and cupboards were dirty. Weren't wiped or vacuumed out. We asked for a playpen for a newborn grandson when we left to go shopping and thought we'd pick it up. We got back to the hotel, stopped at the front desk, and the lady said it was in our room. We put it right inside the door. Then, next morning, Sunday, getting ready and packing stuff up, and it's 10:30 am and the door opened up and it was one of the house keepers. No knock on the door or anything.

    That there was 2 separate rooms with there own bathrooms. So we had our own room/bathroom and our daughter and grandkids had there own room/bathroom. Also had a regular sized frig with freezer, dishes and dishwasher. Had a swimming pool. Was clean and not over powering smell with chlorine.

    Stayed in August 2023

  • Reviewed: May 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed. Extremely uncomfortable. Wanted to book a room with 2 beds wasn't available.

    Facilities were nice although I was unable to book a room with 2 beds. The sofa bed is extremely uncomfortable and messed up my back. Besides that had a wonderful time and loved the staff

    Stayed in May 2023

  • Reviewed: April 8, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was a roach crawling on the big table. I guess the kitchen table. They couldn't accommodate me to another room because they was booked. All they could do for us was give us 10,000 points that we can't do anything with.

    That I had a kitchen and two bedrooms

    Stayed in March 2023

  • Reviewed: December 19, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was not working

    The breakfast was superb. The room more than adequate. Exceptionally clean.

    Stayed in December 2022

  • Reviewed: November 28, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    the location was very close to my sons resident. it was nice and clean. the breakfast was great

    Stayed in November 2022

  • Reviewed: October 17, 2022

    10
    thank you for the great service and stay!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    can’t say a negative word really.

    breakfast was so good. staff was awesome. great customer service.

    Stayed in October 2022

  • Reviewed: August 2, 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced

    Location

    Stayed in August 2022

  • Reviewed: March 25, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our phone in the room didn't work, you have to request housekeeping or they will not come at all. I asked the lady at the desk can housekeeping come to my room and she told me they had already left for the day but they were on my floor when I got back up to my room so I asked and they came.

    The privacy and the guy at the desk when I checked in was great! I can't remember his name but he gave me complimentary items for my honeymoon :)!!!

    Stayed in March 2022

  • Reviewed: February 24, 2022

    5.0
    The management paid for us to stay at the stay bridge and across the street and they were wonderful but very disappointe
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    She should never have told me her physical condition and there was no way I was waiting in the lobby well 07 month old preggo pretended to change the sheets

    Arrived at 1:30 in the morning and was told by the front desk clerk that there was not a room that had been clean for us and how upset she was that she was seven months pregnant I was going to have to clean a room while we waited

    Stayed in February 2022

  • Reviewed: November 22, 2021

    5.0
    we’ve stayed here before with no problems. Not again.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk person was uneducated about what was going on with the property. Booking.com said roll away beds were available. Manager said their website states no roll away beds. Room 130 smells like chlorine due to nearby pool. Water repair needed and no hot water was available Friday evening to Saturday at 11 am. Completely understand that these things happening. However, issue with water was known by staff at time of our check-in but we were not notified until we called the front desk at 8pm asking about the issue. Poor management at this location.

    Good location off of Hwy 64. Very quiet. Room 130 was large.

    Stayed in November 2021

  • Reviewed: August 1, 2023

    7.0
    Staff was accommodating.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We had to switch rooms 3 times, because of faulty air conditioners.

    Place was nice and good location.

    Stayed in July 2023

  • Reviewed: July 6, 2022

    8.0
    It was a good stay.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Up keep wasn’t good. Outside wasn’t keep up great. Bathroom door wouldn’t close without pulling on hard. There was a leak coming from the ceiling dripping in hallway near our room.

    Breakfast was great

    Stayed in July 2022

  • Reviewed: October 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very helpful and friendly. Breakfast had great hot foods and other choices. Super good location

    Stayed in October 2023

  • Reviewed: February 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    shower temp only reached mildly warm, the sink pipe fittings falling off, A/C unit extremely loud

    location & pool

    Stayed in February 2023

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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