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  5. Reviews of Riverside Tower Hotel

Reviews of Riverside Tower Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

80 Riverside Drive, Upper West Side, New York, NY 10024, United States of America

#156 of 416 hotels in New York

Guests' Choice

Review Score

Based on 168 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Satisfied
    • Leisure trip
    • Solo traveler
    • Park View Single
    • Stayed 2 nights
    • Submitted from a mobile device

    Room too small and some weird noise coming from outside the room

    Location and the hotel was clean

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Great location and great stay
    • Business trip
    • Solo traveler
    • Park View Single
    • Stayed 8 nights
    • Submitted from a mobile device

    A bit too narrow so you can’t lay down your luggage properly.

    Great location and brand new rooms. A bit small but efficiently designed. I like the lobby where you can easily work.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    I’d come back anyway
    • Leisure trip
    • Solo traveler
    • Park View Single
    • Stayed 4 nights
    • Submitted from a mobile device

    it would be nicer if more space to open suite case, kettle and small fridge in the room.

    very quiet, nice neighbourhood, and clean. comfortable bed.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    With 24/7 reception, free of charge facilities and friendly, helpfull staff makes a hotel a good value for money for
    • Leisure trip
    • Couple
    • River View Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    Good location on 79th very close to the tube station and bus stop. Room has everything in it. Small kitchenette available at the lobby with free tea, coffee and microwave. Also filtered water available to refill the bottle

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Pleasant surprise at a great location
    • Leisure trip
    • Family with young children
    • Park View Single
    • Stayed 1 night

    The system for getting the TV working was confusing for us low-tech types. Not the fault of the hotel, but there was overnight filming happening directly outside the window, with huge klieg lights shining in. More substantial curtains/shades would have been appreciated.

    Excellent location at W. 80th and Riverside, just a few blocks from the 79th St. Metro (1 line). Extremely accommodating staff allowed us to check-in a bit early and also helped with extending the stay one night. Although small, the rooms appeared to have been recently remodeled, very well designed and good use of space, big window with view of Riverside Park and the river. Comfortable bed. Quiet. Very clean. Bathroom with water efficient features that worked well (including the shower). Unexpected and nice lobby area with plenty of tables and coffee/tea setup in the morning.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    reasonable
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    television did not work, no cupboards at all

    great location, efficient, not too expensive

    Stayed in April 2024

  • Reviewed: May 1, 2024

    7.0
    Prime spot, comfy bed: that’s it!
    • Leisure trip
    • Solo traveler
    • River View Single
    • Stayed 1 night
    • Submitted from a mobile device

    Manager: The check-in process began positively with a helpful receptionist. However, the experience took a turn when the manager, speaking from the breakfast area, intrusively instructed the receptionist to charge me $50 for an early check-in, even though I only wanted to drop off my suitcase. After realizing I was not interested in paying the fee, the manager approached me directly and allowed early access to the room at no extra charge. This interaction felt rude and unprofessional. Room: The room lacks adequate soundproofing; noises from the adjacent rooms and corridor were clearly audible. Additionally, the room is quite small, making it challenging to move with a large suitcase for two people. The old windows do not seal properly, letting in drafts of cold air. This was particularly uncomfortable as the bed was positioned right next to the window.

    Location: The property boasts an excellent location with a stunning river view, conveniently situated less than a five-minute walk from the subway. Room: The room is well-equipped with all necessary amenities and features a very comfortable bed, ensuring a pleasant stay.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Great clean modern hotel
    • Leisure trip
    • Couple
    • River View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms

    Great location on Riverside Park. Quiet neighborhood.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • River View Single
    • Stayed 4 nights
    • Submitted from a mobile device

    It was quite smaller than what I expected, but since it was just me and only for a few days, I was comfortable. I also wish there was breakfast offered!

    I loved the location, the friendly staff, and the overall coziness.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • River View Single
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was central and easy for sightseeing around New York. The room was very small, compact & confined but had all one needed but no wardrobe.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Tiny yet great room for a solo traveler. Room was quiet, comfortable and cozy.
    • Business trip
    • Solo traveler
    • River View Single
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor could’ve been more thoroughly vacuumed.

    Tiny yet great room for a solo traveler. Room was quiet, comfortable and cozy. Had a great view of the river.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Quaint hotel in a great location
    • Leisure trip
    • Couple
    • River View Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator could have been more up to date, one elevator was not working most of our stay.

    Our room was a great corner room with two windows. The staff was very helpful and the location was excellent! Very close to the subway. We would definitely recommend it, especially to any couples looking to explore the city

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Great cost-benefit, lovely staff, would stay again
    • Leisure trip
    • Solo traveler
    • River View Single
    • Stayed 15 nights
    • Submitted from a mobile device

    Pillows could be more comfortable

    Staff was helpful and friendly, the highlight of my stay Close to the 1 line

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Accessible Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location, nice staff

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Reasonably priced, well-located, nice (but small) room w/a comfortable bed.
    • Leisure trip
    • Solo traveler
    • River View Double
    • Stayed 3 nights

    Minor quibbles: very slow elevator; more noise infiltration from the hallway than I'd have liked (but this only hpappend a few times).

    The location is excellent, a short walk from the #1 subway, Fairway, Citarella, and Zabar's. The hotel is clean and sports a sleek, minimalist design. My room was quite small but laid out with "tiny house" efficiency; had an excellent, firm bed; and offered a great view over Riverside Park. Staff were very accommodating. Given the location and price, I was very pleased.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Great for what we needed, convenient, safe, clean, and kind staff! It may be my go to for short stays.
    • Leisure trip
    • Family with young children
    • River View Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have never seen an elevator so tiny and the rooms are just as small. But extremely clean!

    Good value, location terrific, 15 mins on subway to Times Sq., 30 mins to 9/11. Staff kind and friendly!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Park View Double
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, very close to the subway and central park. Very clean, looks new, friendly staff :)

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Park View Single
    • Stayed 5 nights
    • Submitted from a mobile device

    The windows need to be repaired there is a lot of wind coming from outside

    Nice location, close from metro

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Overally the experience was rather good. The hotel has a great location and is clean.
    • Leisure trip
    • Family with young children
    • Accessible Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It was a bit noisy, as we got the room with the window to the interior part if the building and there were a lit of pipes. We constantly heard a noisy kind id “ventilation” noise, which was annoying especially during the night. Also, no closet in the room was a surprise…

    Certainly the location and how the room was clean.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Nice stay in a very small but good hotel room
    • Leisure trip
    • Family with young children
    • Park View Double
    • Stayed 5 nights

    Mayby it is possible to attach something like one or two fold-out seat(s) on the wall to make it possible to sit in your room besides on your bed. Area between the bed and window may be cleaned a little better, but I understand this will not be done every day.

    Although the room was very small, as indicated and shown on the pictures and had no place to sit (but the bed), the bed was good and the shower was excellent. A quiet room and with the window open minimum inconvenience from traffic (early in the morning and at night very quiet neigbourhood, the rest of our days we spend in Ney York city :-)). In the lobby are some tables and chairs you can use and they had coffe or tea for us (after asking). Staff was very friendly and always fast in opening the door. Subway is at walking distance (79th street) and the busstop (I believe M5) is nearby. Our bed was made every day except saturday and we received plenty of clean towels.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Nice hotel in a nice location, we enjoyed our stay
    • Leisure trip
    • Couple
    • River View Double
    • Stayed 4 nights

    The rooms were very small but we knew it while booking the room so it was not a surprise. Worth to have a smaller but fresh room for the convenient price.

    The staff was helpful and friendly, rooms were newly renovated, we had a river-view room. The location was very nice, calm neighborhood but also close to Central Park, and also we enjoyed cafes and bars on nearby Amsterdam Avenue and walked to center.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lady at the front desk read out loud my credit cards number and security code when i was trying to pay for late check out. There was other people next to the front desk and due to this i had to cancel my card since i did not feel comfortable using the card after that

    Miguel was super helpful and awesome!

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • River View Double
    • Stayed 5 nights
    • Submitted from a mobile device

    Clean, comfortable and quiet hotel and Location

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Nice place for a couple of nights
    • Leisure trip
    • Couple
    • River View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The room was quite compact. Definitely not someplace to hang out in your room or to have much luggage.

    The room was clean and modern and the location was fantastic.

    Stayed in April 2024

Showing 1 - 25

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