2605 Kaanapali Parkway, Lahaina, HI 96761, United States of America
#21 of 50 hotels in Lahaina
Guests' ChoiceBased on 161 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.7
Value for money
7.0
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Sandra
United States of AmericaI can’t say I didn’t like anything.
The beach was just a few steps from the property, literally a pathway. The staff were beyond hospital, friendly and helpful. Food and drinks were great!
Stayed in April 2024
Reviewed: April 7, 2024
Thomas
United States of AmericaExpensive and they charge you for small things like snokeling gear and beach chairs that are included at most high end resorts.
The views and location
Stayed in April 2024
Reviewed: July 31, 2023
Fernando
ArgentinaNo free beach chairs from the hotel
Swimming pool and beach
Stayed in July 2023
Reviewed: July 21, 2023
Louisa
United States of AmericaVery expensive, even Starbucks!
upgraded to a suite. It turns out we needed the extra space since my daughter got sick.
Stayed in July 2023
Reviewed: July 8, 2023
Richardson
United States of AmericaThe resort was too large for our family, we prefer smaller resorts. Also, we paid for an ocean view room, but was given a first floor room, in the furthest building away from the ocean and our view was nothing but resort. We couldn’t see or hear the ocean from our room, just resort noise.
It was a very pretty resort
Stayed in July 2023
Reviewed: March 26, 2023
Paul
United States of Americaneed more restaurant personnel
location
Stayed in February 2023
Reviewed: February 25, 2023
Kiran
United States of AmericaThis might be a Booking.com issue but we bought stay package with Breakfast included but this was not on their file. Had to take time to resolve it
Landscape is beautiful so is location
Stayed in February 2023
Reviewed: February 20, 2023
Victoria
United States of Americasmall rooms, when I booked the room I wasn’t told it would not fit my family and upon arrival had to pay to upgrade to a larger room. restaurant has no reservations and long wait.
excellent location, clean, friendly staff
Stayed in January 2023
Reviewed: January 26, 2023
Susan
CanadaThe beds and bed linens weren't so good--sheets were really rough and the bed was too soft.
The location is excellent. The best beach access and the views are terrific. I stayed in the Moana building, which is really quiet (a bit far from main area by pools etc). Views over ocean are spectacular. We watched whales and dolphins from our balcony
Stayed in January 2023
Reviewed: December 13, 2022
David
CanadaToo quiet for us. Everything shuts down at 9 PM :( Limited food options on site
Beautiful seting, beach and facilities
Stayed in December 2022
Reviewed: November 28, 2022
Kristina
United States of AmericaOnly 2 things...would have liked more food choices for in-room dining or even take out availability at resort restaurants for the couple nights when reservations were hard to get. And too many kids without appropriate parental supervision on our couples getaway
Beautiful resort and loved the view from my balcony in bldg 6
Stayed in November 2022
Reviewed: August 31, 2022
Angeliki
Greecethe brekfast and spa area
the location, the hotel experience
Stayed in August 2022
Reviewed: August 25, 2022
Jason
United States of AmericaPRICE, SIZE OF DRINKS, NO SHADE AT THE LUAU, RAN OUT OF UMBRELLAS AND CHAIRS FOR THE BEACH EVERYDAY EARLY.
LOCATION, OCEAN FRONT, STAFF
Stayed in August 2022
Reviewed: July 31, 2022
Greg
United States of AmericaThere needs to be a few upgrades done to the rooms. Some furniture was worn. Sheets were a bit rough. Had broken hooks in the bathroom, drying string thing in shower was broken. The grounds were nice from above view but close up, needed some attention. Weeks etc. food/drinks were astronomical. So expensive! We are lunch once, the first day there and it still has been the most expensive meal to date and we have been on the islands for 11 days now. Wish it was more affordable. We also had cockroaches in our room one night and urgently called front desk for help only for them to arrive almost 30 minutes later.
Location is the best. Love the snorkeling.
Stayed in July 2022
Reviewed: July 23, 2022
Cristina
United States of AmericaParking should be included with resort fees
Facility / beach very clean . Great location . Walking distance to Shops and restaurants !!! Rooms are very clean and comfortable.
Stayed in July 2022
Reviewed: July 6, 2022
Michelle
United States of AmericaThe prices of food and beverage were high. Only complaint....
The concierge service was exceptional provided by Jeffre and Christopher.
Stayed in June 2022
Reviewed: July 6, 2022
Maria
United States of Americanot clean enough. charged for my daughter’s breakfast even though we arrived with her being 5. turned 6 during our stay… kids 5 under are free of charge
location is great. specially for sunset!
Stayed in July 2022
Reviewed: June 1, 2022
Guy
CanadaThe cocktails were very expensive and watered down. We often made our own in the room and took them to the pool.
We booked late so had the ocean view suite. Very pricey but it was the nicest room we've ever stayed in on Maui.
Stayed in March 2022
Reviewed: April 21, 2022
Kristi
CanadaWe’d booked a room for 4 adults and 2 kids, but the pull out sofa is only the size of a twin bed so we were scrambling to make a bed for one of our kids. Plus there was no bedding for the pullout sofa. Theses rooms should only be rented to 3 people max.
Great location, property and views.
Stayed in April 2022
Reviewed: March 15, 2022
Beverly
United States of AmericaLocation was good. Amenities were good.
Stayed in March 2022
Reviewed: March 12, 2022
Mattias
Hong KongFelt "old". Service was so/so
Beautiful resort. Close to the sea
Stayed in March 2022
Reviewed: March 7, 2022
Muirhead
United States of AmericaPrice of what you received for what you paid
Love the view at the rooms are not $800 a night rooms
Stayed in February 2022
Reviewed: February 23, 2022
Eric
United States of AmericaFinding the fitness center is a scavenger hunt. Once you find the correct building and enter through the correct entrance then the signs will lead you there, but finding that first sign is a mystery. But once you find the fitness center it has everything you need.
The resort feel with the pool, beach, ocean, tiki torches and Polynesian architecture makes this resort stand out above the other resorts. Being able to quickly get from your room to the pool AND beach is great. In addition, the hotel is open air, with only certain parts like bedrooms, conf rooms, some restaurants, being climate controlled; so this added a very nice touch. The fact that this resort is at the end of the beach next to black rock cliffs is an added bonus.
Stayed in February 2022
Reviewed: February 9, 2022
Gemma
United States of AmericaDid not like the crinkly, hard sheets. Would like to know who designed the air conditioning vent to blow right on sleeping faces. We had to sleep the opposite side of the bed (head where feet should go). At least you can move the bed to opposite wall.
Beautiful resort, great location, nice staff, terrific buffet breakfast, nice walking paths, pretty ocean front room, the grab handle in shower was at a great angle for safety.
Stayed in February 2022
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