37 West 24th Street, Flatiron District, New York, 10010, United States of America
#288 of 417 hotels in New York
Guests' ChoiceBased on 130 hotel reviews
7.8Cleanliness
7.9
Comfort
8.1
Location
9.4
Facilities
7.7
Staff
8.7
Value for money
7.5
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 26, 2024
Manuel
SwitzerlandPerfect location, great for longer stay.
Stayed in February 2024
Reviewed: January 17, 2024
Yvonne
United States of AmericaGood location, clean, and nice service. Reasonable price and stay for nyc.
Stayed in December 2023
Reviewed: December 17, 2023
Lakshmi
United States of AmericaA third bed that is tiny
What the tv had access to!!!
Stayed in December 2023
Reviewed: September 9, 2023
Judith
United States of AmericaThe booking process was a bit off putting. I didn’t like having to give so much personal information over the internet
The location was great and for NYC the room was quite large.
Stayed in September 2023
Reviewed: September 2, 2023
Samantha
South AfricaI was a bit mixed on value for money - it was good but could have been better given the size of the room (really tight fit) and the limited service and facilities
It was a nice, modern and fresh place that serves its purpose well - a place to sleep and have a bit of time out when visiting New York! Location was great. I was a bit mixed on value for money - it was good but could have been better given the size of the room (really tight fit) and the limited service and facilities
Stayed in August 2023
Reviewed: August 4, 2023
German
ColombiaMy parents and brother stayed here while we were in another hotel near Central Park. They really like it, it is spacious (compared to the one in Central Park) and the self service model works well. It is near Madison Square Park and Flatiron building, very nice.
Stayed in July 2023
Reviewed: August 3, 2023
Xiaoling
United States of AmericaNoise outside.
Excellent location
Stayed in August 2023
Reviewed: August 2, 2023
Angie
United States of AmericaThe rooms are small. Thankfully we didn’t spend much time in the rooms but there is very little space to even walk around beds.
The location was great and felt very safe.
Stayed in August 2023
Reviewed: June 24, 2023
Georgie
United Arab EmiratesSqueak squeaky bed
Stayed in June 2023
Reviewed: May 8, 2023
Isabelle
BelgiumNoisy neighbour
Stayed in May 2023
Reviewed: March 26, 2023
Jontelle
South Africayou had to pay extra to have your room serviced
central with amazing staff
Stayed in March 2023
Reviewed: March 6, 2023
Ma
PhilippinesRoom too small, bec we’re 4. Should have gotten another room
Location was awesome
Stayed in March 2023
Reviewed: February 14, 2023
Frédéric
Francenoise of the AC and shower door that leaves water out
location and modern design
Stayed in February 2023
Reviewed: January 23, 2023
Jordan
Australiabathroom requires some attention with maintenance. the toilet had developed a leak so there was small amounts of water on the floor. wifi also dropped in and out.
perfect location for exploring New York. close to all the major lines, never too far to walk. staff were lovely and attentive.
Stayed in January 2023
Reviewed: January 15, 2023
Kestral
NetherlandsI submitted an early check-in request, but it got denied as there was someone in the room before us. This meant that we couldn't check-in until 4:00 pm, which seemed later than a typical hotel. When we arrived in the morning at 7 am, we were told that our room would be prioritized for cleaning; however I never received any sort of message that we could check in earlier than the 4:00 pm time. Therefore, request early check-in as soon as possible if you need it.
Great location with access to a lot of different activities nearby. Additionally, the luggage room was really helpful as we had weird flight times. The front desk people were also kind and helpful.
Stayed in January 2023
Reviewed: January 14, 2023
Cathal
IrelandGreat location, rooms very clean and bigger than most in the area.
Stayed in December 2022
Reviewed: December 26, 2022
Bakhyt
United States of Americait was nice, but it is too tight - 2 beds for 3 person
Peter helped us with supplies, nice guy!
Stayed in December 2022
Reviewed: November 21, 2022
Marian
United Kingdomkettle fridge and comfy bed
Stayed in November 2022
Reviewed: October 17, 2022
Emma
AustraliaOur shower door was sealed properly so the bathroom would almost flood every time we showered but aside from that all good. There was a bar fridge in the room but it didn't work properly so didn't really keep water cold which was a shame in a summer heat wave!
Can't beat the location! So easy to get around from here and there's a great bar/cafe downstairs too (that serves Aussie coffee!). This is truly a hotel for millennials - everything is handled via the app and with door codes and self-serve. Great TV in the rooms for easy streaming from your own streaming apps as well. Very well organised!
Stayed in September 2022
Reviewed: October 8, 2022
Sharon
IsraelThe shower could be cleaner. When I asked the reception to order a taxi for me, I had a car service waiting, I asked the receptionist if it will be the same charge and he said yes. When I arrived at the airport I was charged 85$ basic fee + tax+ tip. which is more than if I would take a cab.
Great location, very nice staff
Stayed in October 2022
Reviewed: October 8, 2022
Guy
Israelafter 3 days I asked for new bad sheets and it didn’t happen
location, design, ease of use and access
Stayed in September 2022
Reviewed: October 7, 2022
Glenn
United KingdomOur shower had a leak, which meant every morning we had to use spare towels to mop up. This may have just been an issue with our room. Also we were on the top floor and there is a rooftop bar. One night it was rented out for a private party and the noise was a real problem. In fairness, the staff arranged for us to use a room on a lower floor that night which was very accommodating.
Location was brilliant, 20 mins walk from Time Square, subway station 2 mins away, relatively quiet street. Staff were also very helpful and pleasant. Room is very nice and bed is comfortable.
Stayed in October 2022
Reviewed: October 3, 2022
Isabelle
BelgiumWas great location and friendly staff
Stayed in September 2022
Reviewed: October 2, 2022
Alexia
NetherlandsThe photos on booking/website oversell the property, it is generally dated and some items in the room were not functioning (eg sockets)
Great location, big and comfortable bed, friendly and helpful staff, clean
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content