8040 Palm Parkway, Lake Buena Vista, Orlando, 32836, United States of America
#129 of 388 hotels in Orlando
Guests' ChoiceBased on 697 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.8
Staff
8.6
Value for money
8.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Laura
ColombiaThe pool was a little cold, I feel we could have enjoyed it a bit more if it were a bit warmer. Breakfast was good but I believe there could be more variety of menu options, there were always eggs cooked the same way, only 3 cereal types (non very common) but these are minor things, in general great food and service.
Location was excellent! Very nice area to be in and very close to a lot of attractions. Facilities, common areas, bar and other spaces were amazing.
Stayed in April 2024
Reviewed: May 19, 2024
Demi
CanadaRoom was great and bed was comfortable. Great location and free shuttles to parks.
Stayed in May 2024
Reviewed: May 16, 2024
Reem
EgyptThe view was directly on the dumpster and at around 6-7 the truck comes to collect the trash which made a loudddd noise. And the dumpster wasnt covered so wasnt a nice view whatsoever
The rooms were good
Stayed in May 2024
Reviewed: May 12, 2024
Jacinta
AustraliaNothing
Nice clean rooms and the pool and dining area were very nice. The games area for the kids were a nice touch and being able to book our Disney tickets with the help form the hotel was amazing service
Stayed in May 2024
Reviewed: May 8, 2024
Jennifer
United States of AmericaThe parking fee and very limited parking. Breakfast was just ok, would have liked a few more options like maybe potatoes and another meat besides sausage.
Location, comfortable beds
Stayed in May 2024
Reviewed: May 7, 2024
Alcones
Cayman IslandsGreat location
Stayed in May 2024
Reviewed: April 29, 2024
Adekemi
United States of AmericaClean friendly staff breakfast and also location to disney
Stayed in April 2024
Reviewed: April 20, 2024
Daniel
United States of AmericaThe staff Sebastian. I came in to the hotel and this guys Sebastian was there and i was with somebody and we went to use the pool table we were having trouble and then i notice the person that was with me ask for help to sebastian in front desk and he try to help but then he was flurting with the guy that was with me giving him his personal Instagram and telling him he has any question or help to contact him personally in instagram that is not acceptable he is there to work not give out his instagram and without knowing if that guy was with me or not he shouldnt be giving personal Instagram and saying contactme throu there for help.
Location price comfort
Stayed in April 2024
Reviewed: April 16, 2024
C
United States of AmericaDrinks at the bar. Fridge inside room didn’t work properly. No hooks for bathing towels inside of bathroom.
Size of the new room (upgraded to double since the king booked wasn’t available). Location of the site to amenities of Orlando. Clean/ modern.
Stayed in April 2024
Reviewed: April 14, 2024
Geoff
United KingdomTV wasn't working correctly when I arrived. Was told somebody will be up immediately, 30 minutes later I had to remind them. No big deal, but you did ask.
Breakfast was very good, coffee was perfect. Location was ideal for my stay, was not going to the parks.
Stayed in March 2024
Reviewed: April 9, 2024
Cynthia
United States of AmericaCloset space was great. The lack of dresser/drawers for clothing storage was very inconvenient, especially traveling with children.( what about putting a small dresser or additional shelving in the closet??)
Friendly and super responsive staff; clean and comfortable rooms; great location.
Stayed in April 2024
Reviewed: April 6, 2024
Rhonda
United States of AmericaLocation and all amenities
Stayed in April 2024
Reviewed: April 5, 2024
Jessica
United States of AmericaSome of the walls were stained
Breakfast was good. Nice hotel. Good value for price.
Stayed in April 2024
Reviewed: April 5, 2024
Michele
United States of AmericaHaving to pay for parking
We liked the shuttle to universal park, the pool area and the rooms
Stayed in April 2024
Reviewed: April 3, 2024
Dayary
United States of AmericaThey need to have available the cleaning Pearson every day, and the pool need calefaction
I like the pool the location, the staff
Stayed in March 2024
Reviewed: April 2, 2024
Joseph
United States of AmericaThe location was great , everyone was exceptionally nice , fantastic room, the room was bigger then we expected , most definitely will return in the future
Stayed in April 2024
Reviewed: March 30, 2024
Lori
United States of AmericaThe couch - the couch in the room needs some serious deep cleaning
Awesome for arcade for fam and breakfast outdoor pool and fire pit very welcoming for any family…. Will be back!
Stayed in February 2024
Reviewed: March 29, 2024
Becky
United States of AmericaNothing.
Everything. Great location. Rooms were nice and clean. Staff was friendly.
Stayed in March 2024
Reviewed: March 25, 2024
Irma
United States of AmericaEverything was great. Very clean installation.
Stayed in March 2024
Reviewed: March 22, 2024
Roberto
EcuadorBreakfast was full of carbs, need more fruits and more healthy options.
Cleanliness, comfort, well located place.
Stayed in March 2024
Reviewed: March 19, 2024
Griffin
United States of America26.00 parking fee
Location
Stayed in March 2024
Reviewed: March 13, 2024
Laila
United States of AmericaPretty expensive. Staff was not very friendly.
Very big & beautiful
Stayed in December 2023
Reviewed: March 13, 2024
Shoni
United Kingdomwe had an amazing stay here, breakfast was fantastic kids loved the mickey mouse waffles, pool area was clean and tidy and the fire pit was great we enjoyed sitting around this on an evening. staff were helpful, all in all 100% would recommend and stay again
Stayed in February 2024
Reviewed: March 10, 2024
Warish
NepalBreakfast needs some improvements since it's a big hotel.
Most of it.
Stayed in March 2024
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