13087 US Highway 183 North, Austin, TX 78750, United States of America
#159 of 208 hotels in Austin
Guests' ChoiceBased on 107 hotel reviews
7.5Cleanliness
8.1
Comfort
7.7
Location
8.3
Facilities
7.9
Staff
8.4
Value for money
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 5, 2024
Luniewski
United States of AmericaOatmeal and toppings was great everyday. The coffee was excellent. Fresh fruit was great
Stayed in March 2024
Reviewed: February 11, 2024
Jennifer
United States of AmericaThe maid came by at 11:00 asking if we done and checking out yet and check out time is 12:00. Did not like that. The air conditioner was musty smelling. The room had a really strong cleaning smell to it. It set my allergies off. The bed was very lumpy. It was like trying to sleep on Mount Everest. No extra towels or pillows.
I like the breakfast., they even had turkey sausage. I like that since I don’t eat pork. Parking was good. Parked close to the door. Upon arrival they gave has two complementary bottles of water.
Stayed in February 2024
Reviewed: September 13, 2023
April
United KingdomThe air conditioning was noisy during the night, but then again, the weather was very hot during our stay.
The bed was very comfortable, and the room was spacious and clean. Breakfast was good, quite a variety to choose from. Texas shaped waffles were one of our favourites. Overall, it was a nice hotel.
Stayed in September 2023
Reviewed: May 28, 2023
Jakob
United States of AmericaYou can hear everyone walking around upstairs. Meaning the people upstairs had a young child who enjoyed running around until 1AM. Sounded like a WWE Match for the vertically challenged.
Stayed in May 2023
Reviewed: May 8, 2023
Gil
United States of AmericaBecause we checked in early, the staff might have missed the shower curtain in the bathroom. I requested for one and the staff delivered immediately and apologized for the inconvenience. Thank you!
Breakfast was excellent.
Stayed in May 2023
Reviewed: February 27, 2023
Amanda
United States of Americawe got there and was told I would have to contact booking. com due to their system being faulty when I booked, my room was reserved when it shouldn’t have been.
they made it right and granted 2 rooms they were sold out of suites which is what I initially booked
Stayed in February 2023
Reviewed: January 1, 2023
Nirav
United States of AmericaQueen suite supposed to have two queen beds but the bed sizes were smaller, looked like twin bed size. Didn’t get proper sleep due to smaller bed size. And breakfast was average, juice machine wasn’t working.
Convenient location, good amenities, nice overall room size, queen suite was spacious for family of 4. Didn’t explore fitness center, business center and swimming pool area so can’t comment on these amenities.
Stayed in December 2022
Reviewed: November 9, 2022
Richard
United States of Americathey didn’t clean the room except for the last night of a four night night stay there was garbage outside the rooms especially next door to our room for three days…Friday Saturday and Sunday they finally picked up5(3 the hallway garbage on Monday
excellent location and staff breakfast was,good
Stayed in November 2022
Reviewed: October 24, 2022
Patricia
United States of AmericaI booked a king bed, my reservation was confirmed for a king. Our bed was a Queen. The front desk said there are no king beds on site. I would not have stayed had I known there were no king beds. 🥲
I like the extended living options and a kitchen with refrigerator. we also enjoyed the pool.
Stayed in October 2022
Reviewed: March 24, 2022
Ellen
United States of AmericaNothing
I don’t eat breakfast but I enjoyed the coffee.
Stayed in March 2022
Reviewed: February 26, 2022
Roy
United States of Americaclean and quiet
Stayed in February 2022
Reviewed: January 19, 2022
Comforthiker
United States of AmericaThe breakfast was only ok and we were there a week. The room was never cleaned and no new towels unless we asked. That includes toilet paper, tissue whatever.
The room was very nice with a comfortable bed and kitchen facilities. Hotel was very clean
Stayed in December 2021
Reviewed: December 26, 2021
Ronald
United States of AmericaBed was softer than the pillows
Average, juice machines “ temporarily out of service “, really.
Stayed in December 2021
Reviewed: December 15, 2021
Haynes
United States of AmericaBed was small to be a queen
Stayed in December 2021
Reviewed: December 5, 2021
John
United States of AmericaMicrowave was not working. We really didn't need it so it wasn't reported until we checked out.
Breakfast and room was fine. Staff was attentive and supplied us with needed items.
Stayed in November 2021
Reviewed: November 27, 2021
Gayle
United States of AmericaThere were to many homeless wandering the parking lot at night and hovering by the front entrance. There were to many homeless in the lobby. There were to many homeless having a free breakfast in the morning. Until the homeless are gone I will never stay here again.
Very nice staff and facilities. The homeless population in and around the hotel ruined my stay. Will not stay here again until the homeless are gone
Stayed in October 2021
Reviewed: August 15, 2021
Gaye
GermanyCockroaches in the room. We saw one everyday. We asked for spray and were ignored. There needs to be more than one cart for luggage. One of the benches in the breakfast room had a sticky substance like glue that needs to be removed. It is not just a matter of cleaning with a wet sponge. The poor woman that worked alone in the breakfast room everyday needed help. She couldn’t possibly keep everything stocked. Guests wiped out the coffee with their thermoses and packing lunches for themselves. Juice machines were broken.
Breakfast good except for last morning (Friday), when there was no breakfast and we had to go to another hotel across the parking lot to eat. That breakfast was not good at all.
Stayed in August 2021
Reviewed: July 31, 2021
Mayra
United States of AmericaThe barbecue grill and utensils were not clean
The cleanliness.
Stayed in July 2021
Reviewed: July 28, 2021
Jeannie
United States of AmericaTowels were very hard to come by. We ended up keeping our towels and washing them at the complimentary washing area. Still not horrible as i very much appreciated the complimentary laundry facilities.
The breakfast staff was fantastic. Unfortunately it was the tail end of covid so first breakfasts were ok. Once lockdown let up - we had breakfast 1 or 2 days and then "technical difficulties". It happens.
Stayed in July 2021
Reviewed: July 11, 2021
Arlene
United States of AmericaNo phone in room, small trash bag. No coffee filters, no breakfast as advertised
The pool was lovely
Stayed in July 2021
Reviewed: June 18, 2021
Cliche
United States of AmericaThe smell in my room
Breakfast was good although I wanted a waffle
Stayed in June 2021
Reviewed: June 13, 2021
Ping-sha
United States of AmericaThe water in the bathroom pooled on the floor. We were put in an accessible room because they had nothing else available so there was no lip between the shower and rest of the floor. We were walking through a large puddle after every shower and the floor does not slope to allow drainage We booked a queen size bed. But we were given a full-size bed. When I called to ask about the bed size, the front desk told me that the reservation does not guarantee type of bed. My husband is 6’ 2” and I’m 5’ 8”. Breakfast It was hard to get. The breakfast was located behind a whole bunch of tables and chairs. We had to wait for someone to get us everything but we couldn’t see what there was to choose from
Pool and patio are nice. The rooms are very nice, in general
Stayed in June 2021
Reviewed: May 28, 2024
Rachel
United States of AmericaNo water, furniture in living area old.
Water was out 2 days only had a note for 1 day.
Stayed in April 2024
Reviewed: March 14, 2024
Andrea
United States of AmericaLocation was great, very quiet even being on a major highway! Affordable
Stayed in March 2024
Koper, Slovenia
Ho Chi Minh City, Vietnam
Siem Reap, Cambodia
Bellville, South Africa
Al Ain, UAE
Girasole, Italy
Stratford-upon-Avon, UK
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content