335 Bowery, East Village, New York, NY 10003, United States of America
#52 of 416 hotels in New York
Guests' ChoiceBased on 277 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.5
Staff
9.2
Value for money
7.7
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Vanessa
United KingdomNothing
Location and friendly staff
Stayed in May 2024
Reviewed: April 30, 2024
Simon
AustraliaNothing
Very comfortable room and good size. The bathroom was great especially the walk-in shower. The hotel staff were extremely helpful at all times. There is a restaurant attached to the hotel where you can get breakfast and other meals. The lounge area is very comfortable and great place to come back to for a night cap or a drink during the day. Snacks are available there as well
Stayed in April 2024
Reviewed: April 16, 2024
Benjamin
United States of AmericaHonestly, my only complaints were two things that I feel are inevitable staying at the most affordable room in the house—the size and view from the room.
The hotel is wonderfully designed to make you comfortable and elevate your experience. The rooms are well appointed, have the right mix of amenities, and the staff is truly spectacular. The lobby also adds a level of communal draw that we really enjoyed.
Stayed in April 2024
Reviewed: March 24, 2024
Melissa
IrelandBeds
Stayed in March 2024
Reviewed: February 25, 2024
Al
United States of AmericaRoom smelled like it was painted that morning. Very harsh.
Location
Stayed in February 2024
Reviewed: February 7, 2024
Andrew
United KingdomNice but little tired in places
Stayed in February 2024
Reviewed: December 5, 2023
Tom
United KingdomI thought breakfast we a little disappointing to be honest.
Stayed in November 2023
Reviewed: November 8, 2023
Jon
United States of AmericaNothing
Everything especially the attention to detail and the service.
Stayed in September 2023
Reviewed: November 8, 2023
Carla
CanadaSoft beds
Location and ambiance
Stayed in November 2023
Reviewed: October 26, 2023
Anne
IrelandQuirky individual hotel
Stayed in October 2023
Reviewed: October 23, 2023
Weintraub
United States of Americavery pricey
excellent location for our wedding venue and sightseeing on foot
Stayed in October 2023
Reviewed: September 11, 2023
Andrea
United States of AmericaNothing
Everything
Stayed in September 2023
Reviewed: September 2, 2023
Jessica
United States of AmericaVery tastefully done! All the details that great hotels require:)
Stayed in September 2023
Reviewed: August 27, 2023
John
United States of AmericaI was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Stayed in August 2023
Reviewed: August 23, 2023
Gloria
United States of AmericaRooms were not cleaned in the morning. I had to ask them to come clean in the late afternoon. And there was still a lot of dust. Not cleaned well. They left the dirty plates from the room service still in my room after they cleaned my room. The room was smaller in size than I expected
Room service was fast
Stayed in August 2023
Reviewed: August 12, 2023
Matthew
United KingdomGym is a little light on equipment and in places the hotel lighting can be a bit dark.
Very warm, charming, funky hotel, with a genuinely relaxed style that had great 24/7 services and one of the best relaxed neighbourhoods on all Manhattan. Very funky lobby and bar. Porters/doormen were superb, helpful, available and not officious or dragging their feet when they see you with heavy luggage. Rooms were not massive but were well appointed, exceptionally comfy and charmingly classy. Love the old school elevators!
Stayed in August 2023
Reviewed: July 9, 2023
Maria
IrelandAt times loud ppl took over the lobby area
It’s a relaxing place, nice to escape the busy city
Stayed in July 2023
Reviewed: June 29, 2023
Leslie
United States of AmericaExcellent service and beautiful rooms in a perfect location. Loving my stay!
Stayed in June 2023
Reviewed: June 17, 2023
Brian
United States of AmericaI loved the history of the hotel. The lobby and bar area were amazing to lounge in! My son was getting married and due to bad weather could not get married at a park and the hotel made last arrangements for him to use the neighboring restaurant! Great staff!
Stayed in May 2023
Reviewed: June 7, 2023
Mimy
United States of AmericaSome of the furniture or room needs an upgrade.
I love the attention to detail to add comfort to guest stay.
Stayed in June 2023
Reviewed: June 5, 2023
Timothy
United States of Americano onsite parking
room and comfort of the room - look and feel of the hotel.
Stayed in June 2023
Reviewed: June 1, 2023
Pui
Hong KongSome parts of the building are too dark even at a day time
Stayed in May 2023
Reviewed: May 21, 2023
Ydel
France- Room was not ready on arrival at 4.30 pm (issues with AC or/and electricity) - Rude attitude of one receptionist (very shot guy): at the checkin he snatched the complimentary bottle of champagne that was in our room (I got into the room at the time he was leaving it). Totally unacceptable. We did not say anything as we don't need this kind of "cheap gifts". But the behaviour is unprofessional - Despite the location being prime, there were few homeless people in the streets; one of them came too close to my partner. I guess most of Manhattan is like this so extra precaution is required (not walking late by night or taking the metro) - No shower handle - not convenient when you don't want to wash your hair every day nor put that plastic thing around your head - Absence of storage/drawers in the bathroom
- The room was very nice, floor-to-ceiling windows and nice view - Excellent food from the restaurant Gemma - Calm inside the hotel - Friendliness of staff (except one as below) - Location (close distance to many hotspots)
Stayed in May 2023
Reviewed: May 20, 2023
Laurie
United States of AmericaI left some medication and things in the room when I checked out. the staff emailed me to try to get it to me!
Stayed in May 2023
Xixerella, Andorra
Magnitogorsk, Russia
Bangalore, India
Split, Croatia
Bohinj, Slovenia
Moraira, Spain
Catcleugh, UK
Wichita, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content