545 South Main, Memphis, TN 38103, United States of America
#54 of 190 hotels in Memphis
Guests' ChoiceBased on 207 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.6
Value for money
7.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Lou
United States of AmericaThe toilet ran intermittently all night and there was Kroger Keurig cups in our room. For over $300/night I expected a littler nicer coffee! Food at Bishop was so good, service was slow.
Interesting and cool history of Memphis music/train station. It has a nice bar and the restaurant Bishop was outstanding. Nothing was wrong with the actual hotel or location.
Stayed in May 2024
Reviewed: May 21, 2024
Brian
United States of AmericaGreat location! Nice staff. Cool old building
Stayed in May 2024
Reviewed: May 6, 2024
Tujuanna
United States of AmericaThe property was very clean and manicured. The staff were very informative about hotel offerings, dining and bar times and specials.
Stayed in May 2024
Reviewed: March 2, 2024
Julie
United KingdomCoffee machine in room . Cannot get just not water for tea
Loacation
Stayed in February 2024
Reviewed: February 18, 2024
Suzannat
United States of AmericaOur mattress may need to be on schedule for replacement. An easy fix for more comfortable stay.
Beautiful eclectic property with rich history. Each staff member we encountered were friendly, pleasant and always willing to assist. The restoration of entire facility is stunning!
Stayed in February 2024
Reviewed: February 16, 2024
Leah
United KingdomBar was very loud when we arrived, couldn't actually hear the reception. Coffee machine was broken and wasn't replaced with a working one. Staff weren't great, not very friendly.
Room was nicely styled.
Stayed in January 2024
Reviewed: February 15, 2024
Amandaword
United States of AmericaThe fridge in our room was broken. The lack of tub or microwave was a bit of a downer. Would have liked to have a vending machine somewhere in the building rather than having to order delivery.
The atmosphere was good. The in room music was a nice touch.
Stayed in February 2024
Reviewed: January 30, 2024
Mademoisellebojangles
United States of AmericaParking was expensive and the price was not clearly stated in advance, that I could see.
Room and beds were beautiful and comfortable. Amazing location. Helpful staff. The curated playlist was a nice touch.
Stayed in January 2024
Reviewed: November 20, 2023
William
United States of AmericaIntriguing use of a train station. Modern classy. Felt high class. Nice staff, cool bar. Great location on South Main. Trolley stop.
Stayed in November 2023
Reviewed: November 8, 2023
Alexander
United KingdomView from room was limited but that didn't really matter
Liked the atmosphere and the bar Good bar snacks and drinks - happy hour is fun Love the music in the room that plays whenever the dj is playing Beautiful and interesting building with great history Parking plentiful Helpful staff Comfy bed Great having laundry room Great location in the arts district, we walked downtown and to Beale St etc most days and easy to get the trolly all the way down Main street if you don't want to walk
Stayed in October 2023
Reviewed: October 24, 2023
Jasmin
AustraliaThe beds were so comfortable- the whole place was just funky and cool
Stayed in October 2023
Reviewed: October 14, 2023
Hope
United States of AmericaI DID NOT like paying for parking on hotel property. That was horrible to me. I couldn’t tell that paying provided any benefit to my family and I!
Staff was very friendly. The hotel was clean and quiet. Historical touches made you embrace pass times. Great location!
Stayed in September 2023
Reviewed: July 15, 2023
David
United KingdomAs I said, the room we had was pretty small, but functional, and, as tourists, we only went back to sleep.
This is a superb hotel. The location feels a bit rundown and there's not too much close by, but the trolley runs straight to downtown and is a bonus. While the location is a bit shabby (but we never felt threatened, even when out very late) the hotel itself is a real gem. The rooms are quite small, but neat and very clean, the bar is wonderful and the attached restaurant top notch. Best of all, the train pulls up right outside - what a sight.
Stayed in June 2023
Reviewed: May 28, 2023
Ryan
United States of AmericaPrice point is a little bit more than what we got. Service was also not that great. Most we encountered were indifferent and flat with no hint of friendliness. they seemed annoyed by us.
Beautiful renovation with so many options for food/drink within walking distance. loved the parking option as well. bed was very comfortable and the shower was great.
Stayed in May 2023
Reviewed: May 27, 2023
Anita
CanadaThe only concern we had was we were given incorrect information on the hours that the tram ran to Beale Street and it would've been nice if there were a breakfast option. Also the air conditioning was CRANKED in the lounge on the night that we arrived. It was totally uncomfortable.
The location was awesome, and the decor was amazing. The room was clean and the piped in music was a "nice to have".
Stayed in May 2023
Reviewed: May 22, 2023
Jefrey
United States of AmericaThe AC was extremely loud at night when it came on periodically. I'm not sure if it was just our room or if all rooms experienced the same problems. Water pressure in the bathroom sink was pretty low; however, we informed the front desk and they resolved very quickly.
Great location in an up and coming area of downtown. The hotel is a fantastic adaptive reuse of a historic railway station and extremely well done. The bar scene was very nice and the music (by DJ) was very good.
Stayed in May 2023
Reviewed: May 21, 2023
Mary
United States of Americaour main issue was check-in. our room wasn’t ready until 4. the only other complaint was the lobby by the bar was so cold, we couldn’t even stand to sit in there. otherwise, we loved staying here.
beautiful rooms, very cool concept
Stayed in May 2023
Reviewed: April 9, 2023
Cathy
United States of AmericaThe walk to get to action was a little far.
it was great nice clean and everything we needed.
Stayed in April 2023
Reviewed: March 21, 2023
Warren
United States of AmericaThe room was small, with no coffee maker, table, pretty much a bed and side table. There was no coffee or breakfast available. The bar is expensive.
Very cool place, interesting location. The room was quiet and comfortable. The bathroom was wonderful, large, clean, nice shower. Bishop's restaurant downstairs has great food. The bar is super chill.
Stayed in March 2023
Reviewed: March 11, 2023
Gay
United States of Americacool reuse of station
Stayed in March 2023
Reviewed: February 4, 2023
Nicole
United States of Americacar got broken into in valet parking
it was okay
Stayed in January 2023
Reviewed: December 29, 2022
Pedro
United States of Americamy only complaint with the property was that it was poorly lit in the hallways and in our room. Our room had two big windows that during the daytime let in plenty of light but at night, we only had two beside lights to turn on. It was just unnecessary dark.
The location was great. I also really enjoyed that the hotel was modern and clean.
Stayed in December 2022
Reviewed: November 29, 2022
Peter
United States of AmericaThe room itself was a bit warm. Would have liked to have had a ceiling fan in our room. Also thought it was a bit tacky for the cleaning staff to leave a note asking for a tip ?
Location was good. Did not have breakfast. Did enjoy the bar area, maybe it could open before 4 p.m. sharp. Bartenders were attentive and good. We did have an appetizer. very tasty !
Stayed in November 2022
Reviewed: November 24, 2022
Rick
United States of Americafee to park.
cool, unique space.
Stayed in November 2022
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