222 West 23rd Street, Chelsea, New York, NY 10011, United States
#4 of 418 hotels in New York
Guests' ChoiceBased on 800 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
9.6
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End of dialog contentReviewed: 21 November 2023
Tony
United KingdomThe lobby seating area is pretty cold with the doors constantly being opened. Maybe there could be some curtained protection?
There is a good vibe at the hotel. Colour palette of rooms is very pleasing and there has been a good sized bathroom in both room styles I have stayed in. Restaurants and bar are buzzy. Old school, professional bartenders in lobby bar. No annoying key card for elevator!
Stayed in November 2023
Reviewed: 20 November 2023
Brian
United KingdomNot a lot!
Excellent
Stayed in November 2023
Reviewed: 19 November 2023
Gilad
IsraelNothing. All was great
Everything! The location is just on an underground stop. The breakfast (paid separately) was great, the staff was very helpful and were very nice, and the room was decorated in a very cool way. The best was the bed. Soooo comfy...
Stayed in November 2023
Reviewed: 17 November 2023
Hayley
AustraliaThe lobby was had the least ambience of all the spaces we frequented. It could have been more warm and welcoming.
The rooms we booked were amazing! The bathtub was so amazing as well as the beautiful bed, linens, minibar, room service. Cafe was fantastic, bar and lounge also so fantastic! The location was so perfect and convenient. The feel and history of the hotel was a wonderful experience for us all!
Stayed in November 2023
Reviewed: 16 November 2023
Carly
United KingdomHosts in the Cafe Chelsea weren’t overly helpful or welcoming compared with staff elsewhere
Stylish, comfortable, good food, great drinks. Staff were great!
Stayed in November 2023
Reviewed: 16 November 2023
Carol
United StatesLoud music from a party below us but comped a delicious breakfast
So much history and artwork-nice balcony
Stayed in November 2023
Reviewed: 4 November 2023
Nathalie
SwitzerlandI know its not a five star hotel but small details like Concierge service and help with luggage would have made it even better.
Spacious room, comfortable bed, amazing bathroom with soak tub and shower. Location is super - we walked everywhere and could stroll into West Village for dinner. Would 100% stay again.
Stayed in October 2023
Reviewed: 24 October 2023
Dana
United StatesPretty typical for NY but room was so small The lobby is dark
Good location for work but didn’t feel good walking around in that neighborhood Good breakfast
Stayed in August 2023
Reviewed: 22 October 2023
Stacey
United StatesNothing
Room , lobby, bar, restaurant
Stayed in October 2023
Reviewed: 20 October 2023
Andrew
United KingdomThis is a small room but ok for short stays. As such it felt expensive but this is NYC and the location was good for accessing everything we wanted to do.
Staff at the hotel were welcoming and friendly and the room was well kept by the housekeeping team. The room was small but had a comfortable bed and a nice shower and bathroom, and was quiet for central NYC. The hotel had lively bars and has an interesting history.
Stayed in October 2023
Reviewed: 17 October 2023
Keren
IsraelSuper at any level
Stayed in October 2023
Reviewed: 8 October 2023
Gill
United KingdomNothing
Location, excellent rooms, good bar
Stayed in October 2023
Reviewed: 29 September 2023
Jan
Czech RepublicOriginally of behaviour of different personalities is something which can not be learn - is big value of your hotel .
Excelent ambience,elegant taste, perfect interpretation of scenario of originality of past of building and functionality of nowadays needs ( I am an architect 55years of practice of luxurious hotels and residencies all over the world)
Stayed in September 2023
Reviewed: 26 September 2023
Antoinette
United StatesShower due to the marble flooring is slippery for the elderly.
Excellent service, clean room, fabulous restaurant, great location.
Stayed in September 2023
Reviewed: 25 September 2023
Twyla
United StatesLeaving☺️
It was pretty much a dream cime true for me. The hotel and staff did not disappoint.
Stayed in August 2023
Reviewed: 23 September 2023
Deborah
United StatesClean, perfect location, amazing staff
Stayed in September 2023
Reviewed: 22 September 2023
Robert
United StatesUpgraded to expansive Pied-a-Terre suite. Front desk, bellmen, restaurant and housekeeping staff exceptionally responsive and welcoming.
Stayed in September 2023
Reviewed: 22 September 2023
Yvonne
SpainThe service, the beautiful rooms, the ambience and history. The rooms had everything we needed and were decorated stylishly. The staff were so helpful and nothing was a bother to them. The food and drinks were also top quality.
Stayed in September 2023
Reviewed: 21 September 2023
Matthew
United KingdomMy wife and I had an exceptional stay. The hotel and service provided is excellent. It is a beautiful building, lovingly restored, and we soaked up the history of the institution.
Stayed in September 2023
Reviewed: 18 September 2023
Naomi
United KingdomN/a
One of the coolest hotels I’ve ever stayed at. Amazing location, atmosphere and really comfy beds! A very special place!
Stayed in August 2023
Reviewed: 11 September 2023
Ofir
United KingdomAmazing staff, room was big and clean and was just an amazing stay! Close to underground stations and walking distance from the Chelsea skyline and market.
Stayed in July 2023
Reviewed: 10 September 2023
Susan
United Stateslobby was not great
preservation of old woodwork and fixtures
Stayed in June 2023
Reviewed: 7 September 2023
Lisa
United StatesI loved it!
Love the style!
Stayed in June 2023
Reviewed: 3 September 2023
Jonjono
Australialack of vegan meal options in bar lounge snd in cafe. and in the mini bar
staff history service all excellent
Stayed in August 2023
Reviewed: 2 September 2023
John
New ZealandToilet paper was too thin!
Stayed in August 2023
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