44 West 63rd Street, Upper West Side, New York, NY 10023, United States
#387 of 418 hotels in New York
Guests' ChoiceBased on 2857 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
9.1
Facilities
6.6
Staff
8.0
Value for money
6.5
Free WiFi
7.4
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End of dialog contentReviewed: 24 May 2024
Roberta
United States1st Room lacked a security latch. I arrived 2:00 am and ot took the staff 20 plus mins to find me another room. My room was super small. It was clean and comfortable.
Location
Stayed in May 2024
Reviewed: 20 May 2024
Stasia
United StatesSmall beds. Small bathroom price.
Pretty interior. Quiet and clean.
Stayed in May 2024
Reviewed: 18 May 2024
Charlotte
United StatesBoth windows in the room should have room darkening shades. Asked front desk for a teapot because room did not have coffee/tea maker.
Liked the option of just dropping off room keys upon departure, GREAT Location. Very helpful staff, for example, getting a cab. Wonderful shower in our room. The view from our room was fantastic. Appreciated the room upgrade as we were celebrating our marriage Anniversary!
Stayed in May 2024
Reviewed: 17 May 2024
Rosa
United StatesLocation
Stayed in May 2024
Reviewed: 17 May 2024
Angel
United StatesNo coffee in the the room
The location for us was perfect
Stayed in May 2024
Reviewed: 14 May 2024
James
United StatesNo restaurant
Location near Lincoln Center
Stayed in May 2024
Reviewed: 12 May 2024
Debora
ItalyThe builing quite old and not well maintained. The room is small and old-style.
The location is great, close to subway and central park.
Stayed in May 2024
Reviewed: 10 May 2024
Catherine
United KingdomNo tea making facilities couldn't get to bar as a private function was on
Stayed in May 2024
Reviewed: 8 May 2024
Silva
BrazilThey gave the same key to my apartment to someone else.
Stayed in April 2024
Reviewed: 7 May 2024
Oliver
NetherlandsRooms need refurbishing, especially the bathroom
Location and staff were great.
Stayed in May 2024
Reviewed: 6 May 2024
Nathaniel
United StatesVery worn down
Location
Stayed in May 2024
Reviewed: 6 May 2024
Yee
Hong KongNo breakfast provide, no teeth brush
Location
Stayed in May 2024
Reviewed: 3 May 2024
Laurie
United StatesAs long as the room and facilities are kept clean and maintained this doesn't really matter, but the color scheme in room is drab. Price is high, but less high than some places I found on west side of the island.
Cleanliness and well maintained. Excellent location: nearby metro stop for 1 line was easy connection to family in West Village. Also bus stops close to hotel to connect you to other parts of the city. Plenty of restaurants, breakfast spots, and shopping within walking distance. And of course, the proximity to Central Park. Room size was better than some NYC hotel rooms I've stayed in. Checking in and out was a breeze. I always felt safe returning to my the hotel at night.
Stayed in May 2024
Reviewed: 2 May 2024
Pasquale
United StatesBuilding needs renovation. A/C and ventilation worked poorly, the windows were old and need updating to reduce noise from traffic and other street sounds. They were easily heard throughout the night. Additionally the bathroom was small and lacked space between toilet and tub. Hot water was scarce at early morning but sufficient at evening.
Location , proximity to Lincoln Center and restaurants.
Stayed in May 2024
Reviewed: 25 April 2024
Chika
SingaporeBed too soft Amenities not complete
Location
Stayed in April 2024
Reviewed: 23 April 2024
Elena
United StatesIt is most certainly not a 4-star hotel. 1.5-2 stars. The price is only for the location. The room is very small. There is no table/desk, so you eat at your nightstand or at the corner of the TV stand. If you need to work, you sit in the one chair with no table. No coffee machine, so no way to heat up water for drinking (although that's in the description of the room). My shower was leaking. The shower has hot water, but not the sink. So, if you have very sensitive teeth like mine and brushing with cold water causes serious pain... just be ready for the pain. The room is very dark because my room was facing into a "yard"-like situation created by the four sides of the hotel. I think it was facing North because I could see the upper floors of the opposite side get some sunlight during the day. There was a pipe or a vent outside, so I constantly had the humming noise, day and night. On the second day of my stay, there was water spraying out of the AC unit. I told reception who kindly sent a maintenance person. But the person first claimed that there was no water and showed me the dry floor under the AC. I showed him the water on the window and the top of the AC unit left by the little fountain earlier, at which point he consented to believe me, opened up the top, and told me that the whole thing needs to be changed... after I check out. And for now, he would put duct tape it. Didn't feel super safe, but I didn't turn on the unit after that, so it was okay. Would I stay there again? Yes, but only for location because I need to be able to safely walk back at 11p or later after an opera. Is it worth the money that it costs per night? No.
The location is absolutely perfect if you need to be in the center. I was there for the Metropolitan opera, so it was perfect. It's a 5-minute walk to Central Park and Columbus circle. There are plenty of restaurants, although not many grocery stores if you prefer that option. You pay for the location, nothing else. the people at the reception were pleasant. The room was very clean, including the bathroom.
Stayed in April 2024
Reviewed: 22 April 2024
Anna
United Statestoo firm mattress uncomfortable sink and faucet "wall" view from the room, all the time "white" sounds in the room - not how you expect for this amount small things are required to be fixed such as lamp's switches or back of chair or bathroom tap
Location, location, location! The best location ever. Friendly and helpful staff Good soap, shampoo, conditioner, body wash and lotion
Stayed in April 2024
Reviewed: 18 April 2024
Charles
United StatesLocation and convenience
Courtesy of the woman at my checkin. Clean, comfortable and quiet.
Stayed in April 2024
Reviewed: 17 April 2024
Kerryn
AustraliaThe room is TINY, as are the beds. We were all very much on top of each other and wrestling for space. We were sidestepping around the room once we and our luggage were in. The hotel is very expensive for what you actually get.
Location is great and staff are super friendly and accommodating. The shower is wonderful.
Stayed in April 2024
Reviewed: 12 April 2024
Didier
United StatesHotel seriously need a room update (bathroom, A/C,...)
Fantastic location to attend a concert/opera at Lincoln Center. Easy process checking in/out. Courtesy and service of Luggage room staff.
Stayed in March 2024
Reviewed: 12 April 2024
Andy
United StatesShower head didn’t work. Bed was stiff. No view of anything.
Location and price. The staff was excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Todd
United StatesThe Concierge failed to explain the best way to walk to Grand Central Station.
Stayed in April 2024
Reviewed: 11 April 2024
Andrzej
United KingdomWater in the shower took ages to turn hot. We were on the first floor and windows were covered because the view was on to the outside AC units. The was accousting coming and green noise in the room but it wasn't the AC as the latter wasn't working.
Located right next to the central park and a metro station. Clean rooms. Friendly staff. I'm not sure about New York prices in general but I guess it was good value for money.
Stayed in April 2024
Reviewed: 10 April 2024
Gergely
Hungary- VERY dirty carpet - Weird toilet - Weird shower - Old room - Can't open blinds
- Good location - Nice lobby - Nice cleaning lady staff - Clean bedsheet - Clean bathroom
Stayed in April 2024
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