1500 Sand Lake Road, Orlando, FL 32809, United States of America
#124 of 388 hotels in Orlando
Guests' ChoiceBased on 1576 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
8.7
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Jennifer
United States of AmericaDid not eat breakfast.
Stayed in April 2024
Reviewed: May 16, 2024
Oliverio
ArubaNothing
Location
Stayed in May 2024
Reviewed: May 12, 2024
C-swimmer
NorwayNothing.
Location! Close enough to Epcot and connected to Florida mall. And several good restaurants in walking distance, for instance Miller's Ale House, which I strongly recommend.
Stayed in May 2024
Reviewed: May 12, 2024
Wyomi
United States of AmericaI didn't like that I was given a queen room with two beds instead of the king room that I booked using Booking.com. Hotel staff blamed it on the fact that I used a travel site and they couldn't change the room.
Loved that it is a true resort and that you don't really need to leave the property. Restaurants, shopping, pool, and everything else is right onsite.
Stayed in May 2024
Reviewed: May 12, 2024
Inskip
United States of Americaeverything was great .
location was great also breakfast
Stayed in May 2024
Reviewed: May 11, 2024
Piyush
United States of AmericaCleanliness, secure parking, access controlled lift entry, surroundings
Stayed in May 2024
Reviewed: May 7, 2024
Jill
United KingdomConvenient from airport
Stayed in May 2024
Reviewed: April 30, 2024
Bernice
United States of AmericaNo baby changer in the women's bathroom on the first floor.
Stayed in April 2024
Reviewed: April 27, 2024
Michelle
United States of AmericaNothing
Beautiful and a great location for staying by the airport.
Stayed in March 2024
Reviewed: April 19, 2024
Victor
Puerto Ricoeverything was great
because everything was good and the best part is inside the Florida mall .
Stayed in April 2024
Reviewed: April 18, 2024
Rogers
United States of AmericaThe room wasn't very clean when we arrived and the toilet kept running and we were constantly having to fix it.
Location was great! The staff was amazing!
Stayed in April 2024
Reviewed: April 16, 2024
Sherrie
United States of AmericaVala
I did not have the breakfast.
Stayed in March 2024
Reviewed: April 16, 2024
Seretha
United States of AmericaThe rooms are nice
Clean and comfortable with a nice staff
Stayed in April 2024
Reviewed: April 10, 2024
Karima
United States of AmericaN/A
Great location and hospitality
Stayed in March 2024
Reviewed: April 10, 2024
Michael
United KingdomNothing to dislike.
Convenience to Orlando, shopping, and travelling to Cape Canaveral the next day.
Stayed in February 2024
Reviewed: April 8, 2024
Huntsman
United States of AmericaPrice
Did not eat there it was to expensive
Stayed in March 2024
Reviewed: April 6, 2024
Vance
United States of AmericaAn idea I have, and expressed to the front desk staff: Since you are limited with handicap accessible rooms, you COULD have in your inventory of helpful supplies things like: raised toilet devices toilet support devices (available at Rite-Aid, nothing fancy). Try to sit on a toilet and think about where handrails would be really helpful. Removeable steps into the tub and shower chairs to put into the tubs Tell prospective guests: "While we are all out of fully handicapped accessible rooms, we DO HAVE these assistive devices available from housekeeping."
The front desk staff was great. The gentlemen who helped with carrying bags, parking, retrieving our car, getting us a hotel wheelchair -- they treated us like royaly.
Stayed in March 2024
Reviewed: April 6, 2024
Dulce
MexicoI wish they gave us more bottles of water only 2 and needed like 4.
Its clean and they clean often The beds are comfortable Good location with easy transportation and places to eat nearby There is a small convenience store inside and its very helpful
Stayed in April 2024
Reviewed: April 1, 2024
Iesha
United States of AmericaThat we couldn’t stay longer
It was very clean and updated, the location is amazing not far from the theme parks or airport, and staff was great.
Stayed in March 2024
Reviewed: April 1, 2024
Warwick
AustraliaThere was nothing to dislike
Liked the size of the hotel, the availability of restaurants, shops and cafes, very friendly and accommodating staff
Stayed in January 2024
Reviewed: March 19, 2024
Vance
United States of AmericaIt was perfect.
The staff was wonderful--the front desk, the porters (bellboys, bellhops, whatever you call them these days) were super helper in many ways.
Stayed in March 2024
Reviewed: March 19, 2024
C
United States of AmericaWe have been traveling all night, so it would've been nice to be able to check in an hour or two early. They did let us use the pool while we waited, so that was nice. Other than that, the hotel is great! Would stay again.
The hotel is located by the mall so that was really convenient. It is also close to the airport (MCO). The pool is huge. Friendly staff. Laundry on-site
Stayed in March 2024
Reviewed: March 15, 2024
Adrienne
IrelandExcellient accommodation Friendly staff Superb high standard cleaning Very helpful staff especially Mustafa and Ricardo that put up umbrella at pool for me
Stayed in March 2024
Reviewed: February 27, 2024
Wendy
United States of AmericaI really enjoyed the location, cleanliness, and amenities of the property. The parking was very accessible and convenient. Our whole stay at this hotel was great.
Stayed in February 2024
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