Pillows were not comfortable.

Not a large hotel, discreet entrance, great location in Chelsea area.

Stayed in December 2023

All good. The rooms are borderline small but okay

The staff was INCREDIBLE. Destiny and Anaisa at reception are superstars and made our stay great. We will be back - because of them !

Stayed in December 2023

Not a complaint, but we had to call down and ask for ice which was delivered promptly, but it would’ve been nice to go replenish it ourselves.

Excellent location close to my daughters apartment. Beautiful roof deck that we sat on and had a glass of wine because the weather was unusually warm. Staff was very friendly and helpful.

Stayed in December 2023

Very clean, great location

Stayed in December 2023

Rooms were very small for the price. But I guess that's New York.

New and clean. Small and very friendly staff. Great 24 hour coffee--fantastic espresso machine if you're into coffee.

Stayed in December 2023

One window that looked out on an air shaft. No natural light. Very tight quarters.

Stayed in December 2023

Thin walls- could hear the person next door snoring!

Very comfortable and welcoming

Stayed in November 2023

The location and service were good, but the rooms were noisy and small. The bed and shower were great though.

Stayed in November 2023

There were a couple of annoying things about the bathroom: the tap / faucet on the basin didn’t produce much water and also there was no extractor fan (or maybe it was broken) so it got very steamed up every time we used the shower.

Location is great for us. We have friends who live nearby so we want to be in the area.

Stayed in November 2023

Room was small, breakfast was fast food

clean and very comfortable bed

Stayed in October 2023

For the price range, I would have really liked a coffee machine / something to boil water in the room. The room also didn’t have very good ventilation so showering makes the whole room rather damp.

Very clean, calm, staff was very friendly

Stayed in November 2023

The hallway outside my door was a little noisy — a fan or some white noise would have been nice but it wasn’t a deal breaker for me.

I loved the whole experience! Great location, beautiful lobby, friendly staff, and the room was just perfect for me — quiet, cozy, and well designed! The small touches like the water pitcher, Duralex glasses, and DS & Durga products made it feel extra special.

Stayed in November 2023

The interior queen room felt exceptionally small. I know this is New York City, but the size of the room was not well represented in the photos. The bed also felt smaller than a 'Queen', and in mine and my partner's opinion, the bed and pillows were way too squishy and soft... felt like we were both falling into the middle of it. Our stay felt 'affordable' for New York standards, but I am not sure if it was good value for the money considering how small and dark the room felt.

Very nicely designed. Very clean. Felt very safe. Great location. Nice communal spaces. Friendly staff.

Stayed in November 2023

Noise. You can hear other doors slammed, noise from hallway and rooms. Would be nice to have a little fridge or a kettle for coffee/tea

The location is perfect Bed is comfortable, bathroom is nice, staff is nice and accommodating

Stayed in November 2023

Bed was comfortabele, but not long enough for me…

Good location in Chelsea, close to High Line. Many restaurant options nearby. Staff were absolutely amazing!

Stayed in October 2023

Horror price

Location

Stayed in November 2023

Bed on small side for tall people

Location, cleanliness

Stayed in November 2023

The location was perfect

Stayed in November 2023

My wife and I had an amazing time at The Moore. We needed a clear and quiet place to wind down, which was centrally located, and we're so glad we found this hotel. The staff were super helpful and accommodating to our needs/wants. Special shout-out to Serenity who was the first person we met. She caught wind of the fact that we had just gotten married and promptly gifted us a nice bottle of bubbly rosé accompanied by a sweet card on behalf of the staff. Unfortunately, we were too busy to enjoy their rooftop bar, so if we're ever looking for a place to stay in Chelsea, The Moore will be our first choice.

Stayed in October 2023

Missed the drag show :(

The staff was super friendly and always available to help! Love the interiors and unbeatable location - I can see the Empire State waking up from my room!

Stayed in September 2023

The room was small and dark; it was quite stylish in decor, with a decent size bathroom, nice shower, and good clothes storage, but there was not even a single chair, let alone a desk, and no kettle. No view - the window overlooked a wall. Soundproofing not great between rooms, and doors slammed, but the hotel was still quiet overall.

Friendly and helpful staff. Services available 24 hours. Very stylish lobby with comfortable seating. Tea / coffee / pastries and beer, wine, etc., available in lobby. The rooftop bar was excellent. The room had chic details, good toiletries and a robe.

Stayed in October 2023

Quite a bit of street noise on the 8th street side. New Yorkers love their horns doesn’t matter what time of day or night.

Great location and neighbourhood. Lovely roof top bar/ chill out area with views of edge and empire state

Stayed in October 2023

room and bed is too small for two people

lobby coffee and staff

Stayed in October 2023

Like all NYC hotels, the rooms are tiny. The Moore uses its minimal space very well. Also it was very hot in the rooms but we were there at change of seasons so that probably accounted for it

Very cosy beautifully decorated room. Staff were great and 24 hr coffee & pastries at reception a pleasant surprise. So close to Penn Station and life in general. Highly recommend it.

Stayed in October 2023

There was construction going on in the building next door which was distracting. I mentioned it to hotel staff and the manager, Grace, called me to apologize and provided an adjustment to my bill. I appreciated the quick response and the great customer service.

The location of The Moore was great. It was a 5 minute walk to the subway and it was easy to access other parts of the city from the hotel on foot. Hotel staff were very welcoming and friendly. They always said hello and goodbye.

Stayed in October 2023