147 Mercer Street, SoHo, New York, NY 10012, United States of America
#91 of 416 hotels in New York
Guests' ChoiceBased on 117 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.3
Staff
9.1
Value for money
7.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Dimitrios
GreeceProperty was great -maybe a small update in deco
The location, the sophistication and quality of both design & service
Stayed in May 2024
Reviewed: April 21, 2024
Sophie
BelgiumStaff/Client intimacy Coziness of lobby Had to ask for Espresso machine in room - not standard Restaurant/bar collaboration with restaurant on premises and hotel
Location
Stayed in April 2024
Reviewed: March 11, 2024
Jesper
Denmarkexcellent
Stayed in February 2024
Reviewed: March 10, 2024
Reut
IsraelThe rooms must renovation
The staff is lovely
Stayed in March 2024
Reviewed: March 8, 2024
Amir
IsraelNothing
Great
Stayed in February 2024
Reviewed: January 17, 2024
Leon
SingaporeNothing
The staff, location, interior, dining too
Stayed in January 2024
Reviewed: January 13, 2024
Amanda
AustraliaLoved it all
Perfectly positioned for SoHo and the subway to anywhere. Beautiful large sitting area where guests can dine as well as have a drink. Great for reading! Studio rooms are just fabulous.
Stayed in January 2024
Reviewed: December 18, 2023
Margaret
United States of AmericaExcellent location, spacious room
Stayed in October 2023
Reviewed: December 14, 2023
Michelangelo
United States of Americaroom too small for the price
great location, excellent staff,
Stayed in December 2023
Reviewed: November 30, 2023
Brian
United KingdomProbably overdue a little makeover
Still pretty much the coolest hotel in NY
Stayed in November 2023
Reviewed: November 27, 2023
Peter
United States of Americanothing
best location best restaurant anywhere so intimate quiet in busy area of nyc felt like it was a townhouse best staff room hotel ive ever stayec at
Stayed in November 2023
Reviewed: October 31, 2023
Marcelle
United KingdomWish they had bar snacks in the lobby when we ordered pre-dinner drinks. Missed opportunity!
Great location in the middle of Soho! Super cool vibes with a comfortable room and big bathroom.
Stayed in October 2023
Reviewed: October 30, 2023
Robert
United States of AmericaThe staff were super nice and helpful. But it took more than 45 minutes to get my car from the valet and they had difficulty finding my bags checked at the front desk which took an additional 20 minutes. Need a better system for both - the valet and the luggage storage room. Otherwise everything else was awesome.
Stayed in October 2023
Reviewed: October 27, 2023
Riccardo
Italyunfortunately the rooms are a bit noisy the bed is not particularly comfortable
great position very professional and courteous staff cool vibe
Stayed in October 2023
Reviewed: October 26, 2023
Aoife
IrelandTwo different bathrobes, one really nice and one less nice. Maybe have two the same.
The location is amazing. In Soho near lots of restaurants and shops, walking distance to lots of areas and sites of it interest. Several subway stations close by if you don’t want to walk or want to go further afield. The hotel is in a beautiful historic building on a cobblestone street. The complementary snacks in the mini bar were fabulous. Staff extremely professional and friendly but discrete at the same time. Very quiet in room despite central location.
Stayed in October 2023
Reviewed: October 23, 2023
Nãnoa
SwitzerlandThe hotel shoudn't assure clients can have a place at the restaurant.
Awesome staff and location
Stayed in October 2023
Reviewed: October 17, 2023
Vera
SwitzerlandIt would be great if the access to the gym were more flexible.
Amazing location and very welcoming staff!
Stayed in October 2023
Reviewed: September 30, 2023
Martha
ItalySome problems with the staff but it was resolve my the manager right away.
Amazing stay!
Stayed in September 2023
Reviewed: September 25, 2023
Michael
United KingdomNothing - it was perfection
Everything. We’ve been to NYC a few times before and always been slightly disappointed with hotels in general so opted for The Mercer - we weren’t disappointed - it was amazing. Great location, great decor, fabulous food, wonderful room, amazing bed and the nicest, friendliest team I’ve ever encountered in Manhattan. Will definitely bring staying here every time I’m in town. Thank you guys.
Stayed in September 2023
Reviewed: July 21, 2023
Abraham
United States of AmericaFood was below expectation and the fact that they didn't have an espresso machine in the room is an unnecessary flop. Also, both breakfast and coffee in the dining room are poor.
Breakfast was poor and very much at odds with everything else the place had to offer, i.e. great room, super-friendly and attentive staff, exceptional location and a quiet overall setting.
Stayed in July 2023
Reviewed: June 16, 2023
Chelsea
United States of AmericaSmall details - We were asked if we wanted a nespresso machine in our room, we said yes. There was not one. Ordered room service for lunch and had to call back for utensils & napkins.
Room was very clean & bed was comfortable. Breakfast & fish bar were great, service was good. Location was ideal!
Stayed in May 2023
Reviewed: May 23, 2023
Mckenna
United States of AmericaNothing I can think of
Service was great, the room was nice, the hotel was very cute and very well located in soho
Stayed in March 2023
Reviewed: April 20, 2023
Susan
United States of AmericaVery expensive, but I get it. We've decided it is worth it to pay more. If you only go to NYC a few times a year it's worth it.
Room was huge by NYC standards ! Staff was so pleasant, especially the doormen and breakfast servers.
Stayed in April 2023
Reviewed: February 6, 2023
Mary
United States of Americabar was temporarily closed for renovations. but Lure across the street was a good replacement
modern, minimalist but comfortable, great hospitality, convenient location
Stayed in February 2023
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