Rooms are dated, need upgrading. Bathrooms are severely outdated. From the elevator to the room is a circuitous path to our room

Check in was quick and Easy. We have stayed here before and like it.

Stayed in April 2024

The upgrade that wasn't an upgrade, until it was!

We had booked a studio room and I was then emailed the option to upgrade to a Junior Suite. We arrived from London at 21.00, very tired and were shown to the room. It was big and we thought the noise was the aircon. We realised later the noise was the hotel HVAC right outside our window and in the morning there was no light as we were in an inner facing area on the bottom floor. We weren't happy as this was supposed to be an upgrade! Reception were great and offered two new room choices, we took one around the corner and it was bright and airy. The aircon wasn't great at keeping the room cool, but we managed to get one of the windows open and had a lovely cool breeze. Much happier! Small breakfast area with great service and good food. All the staff were really friendly and attentive.

Stayed in May 2024

None

The hotel is an excellent location within easy walking distance to most tourist spots. The room is spacious and super-quiet. Staff is courteous.

Stayed in May 2024

No issues

Beautiful boutique hotel located only blocks away from the Neil Simon theater where we had show tickets and Gallaghers steak house where we had dinner reservations. Friendly staff. Good breakfast.

Stayed in April 2024

A little bit expensive

Location and all stuff from front desk.

Stayed in April 2024

Loved the local loved the charm of the hotel. And staff was amazing.

Stayed in April 2024

That I couldn’t stay longer because my room was reserved by a new guest (this is outside the control of the property though)

The attention to detail and professionalism of all staff. Every person I encountered during the entire two week stay was in a positive mood and enjoyed what they were doing whether it be as simple as holding a door open or asking if I needed help with a cab or reminding me of the weather. It was all the things that actually made a noticeable difference in how my mood was being around positive energy makes everyone efficient in different aspects and different ways so going downstairs knowing I was going to be greeted by someone who was aware of who I was (as a guest of their property) the sense of belonging helped kick start each day in the best way possible and not sure what it is they are doing that makes everything seem so good but I suppose it is the fact they all enjoy their jobs which means they are treated equally and very well by the property which it in turn makes everyone in a good mindset and positive attitude making no time for negativity. They have a unique distinctive style that is normal and familiar one that has been lost in recent years with all other hotels so props for the Michelangelo for actually making a difference to the tune I would ever consider writing a positive review so long for any place unless they actually made an impact or did something significant enough that would deserve my attention and time to spend sharing my exceptional experience. Thank you

Stayed in April 2024

restaurant, no coffee available

location was great, very friendly staff

Stayed in April 2024

Cleanest friendly

Fantastic service

Stayed in April 2024

Very picky comment but plusher / softer towels would have be nice.

This hotel exceeded my expectations! I felt as though I was in Europe at a 5 star hotel. The property oozes old world charm and service. The location is central to all the hustle and bustle of midtown and yet, when one walks through the hotel doors, one enters a peaceful oasis. The staff is solicitous without being overbearing, and Edwin at the front door greets as if everyone is family. The rooms were clean and comfortable and the bed was among the most comfortable of any hotel we’ve ever stayed in. Special mention to the mini bar and selection of treats in the room.

Stayed in April 2024

Walls are very thin--could easily hear conversations from the rooms next door. No microwave.

Location very central to theater district, Central Park, Times Square, Carnegie Hall. Somehow didn't hear much outside noise. Staff were outstanding--extremely courteous, highly professional and helpful without being overbearing. Room and bathroom were huge (not just for NYC standards but bigger than most standard hotel rooms we've stayed in in other cities) and we just had a standard king room. Housekeeping available daily. Fridge, iron and ironing board, large in room safe, and bathrobes available for use in the room.

Stayed in April 2024

No complaints!

The room was much more spacious than expected. The staff were wonderful. The location was perfect for walking almost everywhere we wanted to go. The noise level wasn't bad either.

Stayed in March 2024

Although clean, the hotel is a bit tired and the room fittings and bathrooms need to be replaced. !we were on the 4th floor)The staff are great though and nothing too much trouble. Would stay there again

Great position for the Times Square attractions and pretty much where you need to be for everything

Stayed in April 2024

The property is a bit run down and the TVs were not placed well for watching from bed. The bathroom door squeaks so hard to be quite in the morning

Lovely older hotel. Lovely staff, super friendly and accommodating. The property needs maintenance and one room was missing a set of curtains so it was noisy but the moved us to another room and it was lovely. The rooms are spacious which is rare.

Stayed in April 2024

There was nothing we didn't love with this hotel.

Great hotel. Our favorite so far after 9 visits to NYC. The staff are amazing, hotel is beautiful. Location is awesome. We can't wait to come back. Highly recommend this hotel.

Stayed in April 2024

The bathroom fixtures were in need of maintenance

The Michelangelo is that rare mid town hotel which is strategically located , well appointed and lovingly managed by a superb and committed staff of customer celebrating staff. The making an excellent staff is how they respond to unforeseen issues - and the Michelangelo staff from day manager Elizabeth to her able desk door and bell captains were all accommodating warm and welcoming. Thanks for another great stay.

Stayed in April 2024

The bar frequently ran out of premium beers ( but this seemed to be the same at a lot of bars & restaurants across NYC). i have had to think hard to come up wit this fault, as everything else was perfect.

Location is perfect for exploring NYC, the room was really spacious and comfortable. The staff were all super friendly and helpful. My next visit to NYC will be at the Michaelangelo. Love it.

Stayed in March 2024

Best staff ever, large rooms are wonderful, some attention to needed repairs are necessary as well as some deep cleaning in some areas.

Stayed in March 2024

No refrigerator/freezer/microwave/coffee maker in the rooms. I took an upgrade to a Junior Suite and the view was of looking at brick walls. Would never spend this kind of money for a room that didn't include breakfast/coffee, etc. ........ just not worth the extra costs.

The bedding was very comfortable.

Stayed in March 2024

bath products, property is a little "down on its heels" - but still enjoyable and very comfy

great bed, nice touch with bathrobes, unexpected, great bathtub

Stayed in March 2024

Nothing to dislike.

Everything! This hotel is immaculate and staff are all kind and helpful. Beds very comfortable. Rooms spacious, luxurious. We received complimentary champagne, water, lemonade, gourmet snacks! I cannot say enough about this amazing place!

Stayed in March 2024

The location is perfect! Right in between Times Square and Central Park!

Stayed in March 2024

A little bit old

Extrimly large suit (especially in NY standards ) outstanding location, outstanding staff

Stayed in March 2024

Location

Stayed in February 2024