Reviews of The New York EDITION This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5 Madison Avenue, Flatiron District, New York, NY 10010, United States of America
#178 of 416 hotels in New York
Guests' ChoiceReview Score
Based on 57 hotel reviews
8.3Score breakdown
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Cleanliness
8.9
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Comfort
9.1
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Location
9.5
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Facilities
8.3
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Staff
8.4
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Value for money
7.2
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Free WiFi
8.8
Verified guest reviews from real Bookers
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Showing 1 - 25
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Reviewed: November 13, 2023
Allen
United States of America12 Reviews5 helpful votes9.0“Great hotel (get discount W/app +86 178 6116 9200)”- • Leisure trip
- • Couple
- • King or Queen Room - Hearing Accessible
- • Stayed 1 night
The New York Edition Hotel is a true gem in the heart of Manhattan, offering a luxurious and memorable stay for both business and leisure travelers. From the moment you step into the stylish and contemporary lobby, you're greeted with a sense of elegance and sophistication that sets the tone for the entire experience. The rooms are beautifully designed, with a perfect blend of modern aesthetics and classic New York charm. They are well-appointed, offering stunning views of the city, and provide all the amenities you could desire, ensuring a comfortable and relaxing stay. One of the standout features of this hotel is the Clocktower restaurant, where you can indulge in exquisite cuisine in a chic and welcoming atmosphere. The rooftop bar offers breathtaking views of the city skyline, making it a fantastic spot to unwind after a day of exploring the city. The staff at the New York Edition Hotel is attentive and courteous, going above and beyond to cater to your needs and make your stay exceptional. Whether you're in the city for business or pleasure, this hotel is an excellent choice for a memorable and luxurious stay in the heart of the Big Apple.
Stayed in November 2023
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Reviewed: September 25, 2023
Wallace
United States of America1 review1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 5 nights
Size of the room was surprising
All personnel/staff was great
Stayed in August 2023
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Reviewed: August 28, 2023
John
United States of America161 Reviews15 helpful votes9.0“Great trip (get hotel discount W/app: +86 17861169200)”- • Leisure trip
- • Family with young children
- • Guest Room
- • Stayed 1 night
I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Stayed in August 2023
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Reviewed: July 25, 2023
Nancy
Hong Kong34 Reviews1 helpful vote9.0“Nice pleasant stay”- • Leisure trip
- • Solo traveler
- • Guest Room
- • Stayed 1 night
nothing
convenient location to everywhere i need to visit on this trip. good location
Stayed in July 2023
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Reviewed: July 3, 2023
Laila
United Arab Emirates1 review8.0“Greta stay”- • Leisure trip
- • Couple
- • Loft Suite with City View
- • Stayed 6 nights
- • Submitted from a mobile device
Small Lobby, lights are very low in the cupboard area.
Location and the room is spacious
Stayed in June 2023
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Reviewed: June 23, 2022
Palida
Thailand5 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Deluxe King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
4 doorman stand still without helping and acting a good hospitality gesture to help with the luggages and check out. Poor and very disappointed for the whole trip
neat and clean. don’t much facilities in this location
Stayed in June 2022
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Reviewed: May 23, 2022
Helen
United Kingdom18 Reviews7.0“nice but expected a different view”- • Leisure trip
- • Solo traveler
- • Superior King Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
the booking said I’d have a view of the Empire State side and that’s why I booked the hotel but I had a view of lower Manhattan instead which was beautiful but not what I thought I was booking so was disappointed by that
architecture, location, cleanliness, design, great smell
Stayed in April 2022
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Reviewed: April 22, 2022
Vivienne
Ireland1 review9.0“very nice friendly and efficient staff and hotel is in super location”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
very clean other than the rugs in lobby & bar which were extremely dirty and stained - very off putting when having a drink or food - too light in colour so showed all the stains
location and staff
Stayed in April 2022
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Reviewed: March 18, 2022
A
United States of America35 Reviews4 helpful votes9.0“Great stay, price a bit high but location and quality is high.”- • With a pet
- • Leisure trip
- • Couple
- • Guest Room
- • Stayed 5 nights
The price is very high. I think what brings us back is the friendly and high level of service from concierge,, valets (all are incredible!) and housekeeping.
The concierge Upgraded us for an extra 100 per night to a bigger wished room. We traveled with a dog and needed the floor space
Stayed in March 2022
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Reviewed: January 7, 2022
Kirsty
United Kingdom1 review1 helpful vote9.0“We had a fabulous stay and would definitely come again!”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
It would have been nice if there was a kettle/tea and coffee facilities in the room - we almost got charged $12 just for two mugs to be brought up one evening!
The room was exceptionally clean and had a brilliant view of the Empire State Building. The lobby bar was lovely - smelt divine, service friendly and stocked our favourite drinks!
Stayed in January 2022
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Reviewed: September 10, 2021
Rosangela
Dominican Republic1 review7.0“I liked the hotel very much and would consider coming back. The hotel staff was very kind.”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
I would have preferred a larger room with a bigger closet
Breakfast in the room was fast and well served. However the selection in the menu was very limited
Stayed in September 2021
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Reviewed: April 22, 2024
Rojia
Canada4 Reviews1.0“not a 5 star hotel”- • Leisure trip
- • Group
- • Loft with City View
- • Stayed 3 nights
- • Submitted from a mobile device
old with smelly hallways, old bathrooms with no amenities, no coffee machine in the room
old and smelly
Stayed in April 2024
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Reviewed: January 29, 2024
Bethani
United States of America2 Reviews10“Excellent! Beautiful design, great staff and convenient location!”- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, valet parking which is so important in NYC, the staff was always pleasant, the design is modern and clean yet warm and relaxing.
Stayed in January 2024
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Reviewed: November 14, 2023
Sarah
United States of America20 Reviews1 helpful vote10“Beautiful stay”- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
My bed was hard and pillows flat.
Customer service, facilities
Stayed in November 2023
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Reviewed: June 7, 2023
Neha
United States of America13 Reviews3 helpful votes10“Amazing experience!”- • Family with young children
- • Loft with City View
- • Stayed 3 nights
- • Submitted from a mobile device
not applicable
Facilities, cleanliness, and ambiance
Stayed in June 2023
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Reviewed: May 23, 2023
Jihan
Kenya15 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Guest Room
- • Stayed 2 nights
The service at the hotel was below par. Especially for such an expensive hotel, I was incredibly disappointed with the front desk service as well as the service at the lobby bar.
The room was great and the bed was comfortable.
Stayed in May 2023
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Reviewed: May 1, 2023
Pamela
United States of America13 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Loft Suite with City View
- • Stayed 1 night
- • Submitted from a mobile device
this hotel is very nice and convenient for me
Stayed in April 2023
-
Reviewed: April 29, 2023
Hanik
Indonesia3 Reviews10Exceptional- • Business trip
- • Couple
- • Loft with City View
- • Stayed 1 night
- • Submitted from a mobile device
Best hotel in town
Stayed in April 2023
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Reviewed: December 4, 2022
Karen
United States of America7 Reviews1 helpful vote3.0“Disappointed with quality of property… pricing reflects a more luxury feel and we were dissatisfied.”- • Leisure trip
- • Couple
- • Loft with City View
- • Stayed 1 night
- • Submitted from a mobile device
Quality
Location
Stayed in November 2022
-
Reviewed: October 28, 2022
Anne
United Kingdom3 Reviews1 helpful vote6.0“Expensive for what it offers”- • Leisure trip
- • Family with young children
- • Superior King Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
very small rooms, no breakfast included, only one very expensive restaurant option, not a good client relationship
great location, gym and bar is very lively.
Stayed in October 2022
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Reviewed: May 30, 2022
Ian
United Kingdom1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 1 night
All the staff were excellent and very customer focused. Cocktail bar and food excellent.
Stayed in May 2022
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Reviewed: May 16, 2022
Denise
United States of America1 review1 helpful vote10“The place was gorgeous, the service was excellent and the staff was absolutely amazing!”- • Leisure trip
- • Group
- • Guest Room
- • Stayed 2 nights
There wasn't anything that I didn't like.
I requested a tub and a view. It was absolutely gorgeous and I loved every minute in the hotel.
Stayed in April 2022
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Reviewed: December 17, 2023
Alex
United Kingdom6 Reviews7.0Good- • Business trip
- • Couple
- • Loft with City View
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
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Reviewed: September 27, 2023
Marc
Switzerland40 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Guest Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2023
Showing 1 - 25
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