63 West 38th Street, New York, NY 10018, United States
#106 of 418 hotels in New York
Guests' ChoiceBased on 398 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 22 April 2024
Martyn
United KingdomAsked for room with empire state view. Disappointing that we didn’t get one.
Location, staff, Parker and Quinn, Winnys, service, view
Stayed in April 2024
Reviewed: 8 April 2024
Emma
United KingdomBathroom was extremely small, taps on sink tended to flood sink area. Service felt impersonal.
Very comfortable bed, central location
Stayed in April 2024
Reviewed: 3 April 2024
Maxim
SwitzerlandShower: the water pressure is too low and it takes 2-3 minutes for the running water to reach the comfortable temperature. Breakfast: there's no conventional hotel breakfast, a la carte is offered in the bistro. The choice is quite limited and the service is of variable friendliness
It's a stylish boutique hotel in the Garment District, strategically located just 10 min walk to the Empire State Building or Broadway, 5 min to the Fifth Avenue and 30 min to the Central Park. The reception staff are friendly, polite and super efficient. I hadn't had more speedy check-in or check-out for years. Our Privilege room had 2 queen sized beds (which were very comfortable) and was spacious enough for New York. The mini bar was fully stocked and room amenities were pleasant.
Stayed in April 2024
Reviewed: 25 March 2024
Yuvitha
United Arab EmiratesDidn’t get very hot water in the shower
Location was central and convenient Overall vibe at the hotel was great
Stayed in March 2024
Reviewed: 23 March 2024
Robert
United KingdomThe interior decor is very dark and gloomy.
Excellently placed for Broadway theatres.
Stayed in March 2024
Reviewed: 20 March 2024
Suzanna
United Kingdomnothing not to like
Decor. staff great apart from the bar tenders on the roof, always rude.
Stayed in March 2024
Reviewed: 19 February 2024
Ryan
United Kingdomgym could be bigger
good location, room good size with good products.
Stayed in February 2024
Reviewed: 3 February 2024
Francesca
BelgiumIt would have been great to have an espresso machine in the room
Great location and very spacious room. The restaurant is also great.
Stayed in February 2024
Reviewed: 30 January 2024
Kaltham
QatarThe darkness of the room , there is no much lights
Everything in the room
Stayed in December 2023
Reviewed: 11 January 2024
Daria
United StatesThe insolation of the door is not good, I heard everything that was behind the door in the hall. Cleaning was made very poorly. The cleaning lady knocked on the door at 9 am..
Design and ambience
Stayed in January 2024
Reviewed: 8 January 2024
Robert
United KingdomA bit shabby. Ostensibly 5 star but really 4. Tried to get a bedside reading light fixed. Very slack service and had to ask four times. Not what we had hoped for
Good location. Friendly staff
Stayed in January 2024
Reviewed: 23 December 2023
Nicholas
United KingdomLimited facilities
Style, location
Stayed in December 2023
Reviewed: 20 December 2023
Sonya
United KingdomRoom was a little small and basic, but we didn't spend much time in it !
Shower was the best ever, bed was superbly comfortable. Restaurants were fabulous both in terms of quality of food and service. Staff were attentive at all times but never over bearing. Wonderful
Stayed in December 2023
Reviewed: 12 December 2023
Anke
United StatesFor more than $ 1000,- per night I expected furniture and bathroom to be in top shape, the room however looked shabby, worn and in need of attention!
I really like the size of the room and the high ceilings.
Stayed in December 2023
Reviewed: 23 November 2023
Rivers
United StatesN/A
Perfect location. Staff was amazing.
Stayed in November 2023
Reviewed: 29 October 2023
Andrea
United StatesI’m all we loved the property, the only thing we would do differently is request a room on a higher floor.
The property was close to Bryant Park, Times Square, shopping on 5th Avenue, and tons of great restaurants. We also like the Parker & Quinn restaurant and the Rooftop bar in the hotel. Room service was also delivered quickly consistently throughout our stay.
Stayed in October 2023
Reviewed: 23 October 2023
Larry
CanadaRoom was great but lacked storage. Staff was very pleasant and accommodating. We had some issues with our room and it was immediately rectified. Restaurants and lounges were very good and the location was perfect for us.
Stayed in October 2023
Reviewed: 22 October 2023
Catherine
United StatesNoise level from the street made sleeping difficult
Room, jazz bar and rooftop restaurant
Stayed in September 2023
Reviewed: 19 October 2023
Stefan
United StatesBar closed too early on Sat night. Coffee bar was gone too early on Sunday morning.
Stayed in October 2023
Reviewed: 11 October 2023
Christopher
United Statesrooftop patio closed for private event
location and staff
Stayed in October 2023
Reviewed: 10 October 2023
Gloria
CanadaThe room far exceeded our expectations. It was a good size and very clean
Stayed in October 2023
Reviewed: 8 September 2023
Denise
United StatesLove the location. Also love Winnie’s Jazz Bar and the rooftop bar. The staff is always welcoming & very helpful.
Stayed in September 2023
Reviewed: 24 August 2023
Waterston
United StatesThe overall color scheme is dark grey makes everything seem small and dark
The room was beautiful and I really liked the fact that there was water available.
Stayed in July 2023
Reviewed: 19 August 2023
Meghan
United StatesThe bathroom doors are smoky sliders which you can see thru.. the one reason I would not stay there.
Clean , hip, friendly staff
Stayed in August 2023
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