1 Ritz Carlton Drive, Kapalua, Lahaina, HI 96761, United States of America
#4 of 50 hotels in Lahaina
Guests' ChoiceBased on 94 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.0
Staff
9.4
Value for money
7.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 2, 2023
Matthew
United States of AmericaGreat room service. All clean everyday. Really enjoyed the beaches, pools, and amazing restaurants.
Stayed in October 2023
Reviewed: August 1, 2023
Karim
United States of AmericaOnly valet parking, lack of a signature restaurant
Room, Pools and poolside, beach, stores and other amenities, scenery and surrounding nature
Stayed in July 2023
Reviewed: July 21, 2023
Collier
United States of AmericaFood at the pool was not that good. Location is very far from most of the other things to do on the island.
Beaches nearby was great. Kapalua area is beautiful and so is the resort. Close to golf courses and few restaurants.
Stayed in June 2023
Reviewed: July 1, 2023
Julie
AustraliaWe were initially given our suite which neighboured the elevator,unfortunately the noise of the elevator going up and down was quite bothersome.We complained and were given a quieter suite. It’s unfortunate as I’m sure others may have experienced the same problem. Having to move rooms was an annoying and time consuming.
Central, quiet and beautifully maintained
Stayed in June 2023
Reviewed: June 1, 2023
Pieter
BelgiumEverything was fine
Amazing stay to stay forever in our minds. 12.000 km of travelling but 👌🏻
Stayed in May 2023
Reviewed: May 17, 2023
Jennifer
United States of AmericaNo complaints
The resort was 10 stars!
Stayed in May 2023
Reviewed: May 15, 2023
Ning
United States of AmericaNone
the beautiful landscape, the pools and comfortable rooms, great service staff
Stayed in May 2023
Reviewed: May 10, 2023
Asahi
United Kingdomamentities, bath in room, very large rooms
Stayed in May 2023
Reviewed: April 2, 2023
Kelly
United States of Americarooms need a little update but the hotel overall is beautiful
quiet and beautiful hotel
Stayed in March 2023
Reviewed: March 17, 2023
Annabel
United KingdomProperty feels a little dated for the amount that you are spending - could definitely go down an eco route to evolve the property in a sustainable way
Staff were very friendly and helpful and really made our stay
Stayed in February 2023
Reviewed: March 14, 2023
Jenny
United States of AmericaThe property is beautiful as is the setting. The lobby area and the view from the veranda was fabulous, and very cozy with multiple fire pits. Our partial ocean view room had a wonderful view as well.
Stayed in March 2023
Reviewed: February 26, 2023
Nicole
United States of AmericaHonestly nothing. Ok, I wish they sold the diffuser that has the “scent” of the hotel at the gift shop instead of only online. It smelled so good, I found myself pausing to deeply inhale while walking through the lobby.
We were upgraded to the club lounge and it made the stay. The club room was fabulous with almost too many good choices for food and drink. We also visited the spa. It was a first for my husband and he was impressed, but I think it says more that I have been to MANY spas and this was truly the best. Like if I won the lottery, I would fly there just for the spa. Our room was bigger than our first apartment with an enormous bathroom. Even though our view was mostly of the resort, it was still a beautiful scene and we had a wedge of ocean to watch from our lanai. I also took advantage of the complimentary yoga classes and the well maintained walking paths. I only wish we had stayed longer!
Stayed in January 2023
Reviewed: February 6, 2023
J
United States of Americanothing
luxury service and amenities. phenomenal beds and spa services
Stayed in February 2023
Reviewed: August 26, 2022
Mary
Canadaexpensive
clean
Stayed in August 2022
Reviewed: August 23, 2022
Ann
United States of AmericaThe room was an ocean view w/ full kitchen. It was an unexpected upgrade and we absolutely loved it! Cannot thank you enough!!
Stayed in August 2022
Reviewed: July 18, 2022
Devon
United States of AmericaWe loved everything!
Everything was amazing!!! The service was exceptional!
Stayed in July 2022
Reviewed: March 28, 2022
Althea
Canadait’s a little dated
lots of amenities and close to the beach.
Stayed in March 2022
Reviewed: March 2, 2022
Mark
United States of AmericaThe only thing that was not a hit was the check in process. It was in the afternoon and not particularly busy. We noticed one couple that received a warm lei greeting. When we were completing the check in process the staff member welcomed us and stated they had ran out of lei's and had one can on a pineapple orange drink that he handed us........a little disappointing at this level.
The room was very nice. Balcony with Ocean view was exceptional. Staff was nice and the Club lounge was the best I have experienced. Overall a very positive stay
Stayed in February 2022
Reviewed: February 26, 2022
Adell
United KingdomI’m not a resort type of person. usually go for airbnbs and more private, secluded type places. but if you want the full spectrum of amenities you can’t go wrong here.
super nice. our room felt like a little oasis away from everything. such a peaceful balcony with a view of the ocean and mountains. staff are exceptional.
Stayed in February 2022
Reviewed: February 23, 2022
Majed
CanadaNo beach chairs or umbrellas at the beach
Breakfast buffet was delicious and fresh
Stayed in February 2022
Reviewed: January 23, 2022
22
United States of Americaperhaps a bit larger and working refrigerators in the room
every single thing. the location, the views, the staff (especially the staff!) were nothing short of amazing. thanks!
Stayed in January 2022
Reviewed: November 29, 2021
Sviatlana
CanadaI was waiting for breakfast at least 20 min, potato was fried on reused smelly oil
beach
Stayed in November 2021
Reviewed: September 14, 2021
Paul
United States of AmericaMore soap bars for sinks and shower.
The one bedroom residential suites are generously sized and convenient with a full service kitchen and fully stocked for cooking if you so choose. The beds are very comfortable, and there are two balconies to enjoy the beautiful outdoors.
Stayed in September 2021
Reviewed: August 30, 2021
Muruvvet
United KingdomPersonal, the location
Stayed in August 2021
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