9 South William Street, New York, NY 10004, United States of America
#145 of 416 hotels in New York
Guests' ChoiceBased on 706 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
E_elgar
United States of AmericaThe heat and A.C. work well, but are a bit noisy. It didn't bother me, but some people might have a problem with it.
This is a small, quiet hotel, with an "old-world" ambiance. They have a small, but very welcome, free breakfast. While hotels in New York City are very expensive, in general, at least you won't have to pay the outrageous "Resort Fee" at this one!
Stayed in May 2024
Reviewed: May 8, 2024
Paul
UgandaBreakfast was extremely sparse. Alot more has to be done to qualify even as an entry-level American breakfast
The location is great and the Fromt Deak Manager (don't remember his name) had excellent guest handling skills
Stayed in May 2024
Reviewed: May 5, 2024
Judith
United States of AmericaWhat I didn’t know when I booked, was that the street behind the hotel is a party street. The Friday night noise was unbelievable until about midnight. Drumming for hours. I had been offered an upgrade by Booking.com. Maybe that would’ve gotten me into a room that didn’t face Stone Street. I should’ve taken the offer. I was in the basic king room. When I arrived and realized the situation, I asked to be switched, but they couldn’t. I am assuming that the reason I got such a good rate on a Friday night was because they knew that whoever was in the rooms facing the back would be tortured.
My room was very comfortable.
Stayed in May 2024
Reviewed: May 4, 2024
Sivakumar
IndiaNarrow lanes and no self opening doors
Cleanliness
Stayed in May 2024
Reviewed: May 2, 2024
Sherrill
United States of AmericaNo place in the bathroom for cosmetics, etc; ventilation was a bit challenged
Room was nice; bathroom was clean and attractive; hot water urn was on all day in the lobby for fixing a cup of tea after sightseeing; breakfast room area was charming
Stayed in March 2024
Reviewed: May 1, 2024
Katharina
IcelandAmazing location - 11 of 10 stars! Breakfast rather spartan, everything prepackaged
Stayed in April 2024
Reviewed: April 18, 2024
Laura
CanadaBrilliant value for money. Good downtown location close to subway. They allowed an early check in which was immensely helpful. Good wifi. Friendly staff, clean room, would definitely stay again.
Stayed in April 2024
Reviewed: April 14, 2024
Graham
United KingdomEverything was really good!
A very comfortable hotel in a superb area- Stone Street just behind it was brilliant for food and drink and could get to the subway easily. Really liked the large rooms which totally suited our needs, and staff were friendly.
Stayed in April 2024
Reviewed: April 12, 2024
Nina
United States of Americasome of the chairs in the breakfast room were entirely worn out, sitting not comfortable. The day we left happened to be a pre St Patrick's Day party in the neighborhood, which made the restrooms close and we were not able to use them prior our departure. That was very unfortunate.
The location of the hotel is perfect. Check in very easy.
Stayed in March 2024
Reviewed: April 7, 2024
Mark
IsraelNothing
Old style hotel - wow!😲
Stayed in April 2024
Reviewed: April 5, 2024
Emanuele
ItalyI would have like to find a bottle of water in the fridge. Hotel like this should be provide it. Breakfast should have more options to Eat.
The facility is very elegant. Room completely clean. I appreted the heat botton in the bathroom, a comfort that not every hotel has.
Stayed in April 2024
Reviewed: March 30, 2024
Joe
United States of AmericaIt would have been nice to have fruit and eggs for Breakfast. Replace burnt out lights.
Cleanliness.
Stayed in March 2024
Reviewed: March 27, 2024
Domenico
ItalyBreakfast
Location, hall, room and general services.
Stayed in March 2024
Reviewed: March 26, 2024
Stergiou
GreeceThe music from the opposite bar was a little annoying during the weekend. The breakfast does not include eggs/omelete. It could be more rich.
Politeness of the staff, clean rooms.
Stayed in March 2024
Reviewed: March 7, 2024
Bridget
United States of AmericaVery close to relatives that live in NYC. Very courteous staff. Nice free breakfast
Stayed in March 2024
Reviewed: February 27, 2024
Christine
United States of AmericaToilet seat really should be replaced. Room was a bit dusty but clean bedding and bathroom.
Very comfortable beds, quiet hotel. Great location
Stayed in February 2024
Reviewed: February 12, 2024
Arodama
PortugalThe washbasin was broken on the inside so I needed to be very careful using it. I asked for a quiet bedroom but the one I got in the back of the building was really noisy until very late due to music on the street and also in the morning due to the cleaning services in the rooms around. There were no plugs near the bed but only an outdated connection to old iphones. Constructions in the exterior of the building were covering the windows.
The location. The room was big enough and comfortable with chairs and tables. The waffles' machine for breakfast. The staff was kind. It was possible to store my luggage on the checkout day.
Stayed in February 2024
Reviewed: February 9, 2024
Jana
GermanyQuite a lot of cockroaches, even one on my nightstand. The breakfast was a joke. We tried it once and then we went out for breakfast.
Perfect location to discover the city.
Stayed in January 2024
Reviewed: February 7, 2024
Séamus
United States of AmericaI had breakfast at a local bagel shop.
Stayed in January 2024
Reviewed: January 19, 2024
Dattatraya
IndiaBreakfast was basic, could be improved.
Convenient location. Clean room.
Stayed in November 2023
Reviewed: January 16, 2024
Stephen
United States of AmericaThe room seemed to need a refresh. It was fine for me, but some people might prefer another place.
Great location in lower Manhattan. Lots of subway lines nearby.
Stayed in January 2024
Reviewed: January 15, 2024
Irene
ItalyThe sink was a little broken (some water was coming out of the faucet) but everything else was quite fine. The elevator was a bit slow. The breakfast was standard.
Quirky hotel in the heart of the financial district. I liked the "vintage" vibes of the place and thought it was nostalgic and provided for an overall quiet and relaxing experience. A bit spooky at times but in a good way.
Stayed in January 2024
Reviewed: January 5, 2024
Marc
United States of AmericaWish I knew the parking garage across the street was closed. It’s where they had a good deal on parking with validation from the hotel.
Always friendly staff and very clean
Stayed in January 2024
Reviewed: January 3, 2024
Jasmine
PhilippinesInterior looks dated, but not really a big deal for me.
The staff at the reception area were so helpful and accommodating. Really appreciate that they found a way to accommodate my request for an early check-in (3 hours early!) and when i was leaving early morning, they also booked a taxi for me online. Room was also clean and actually bigger than expected.
Stayed in January 2024
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