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  5. Reviews of The Wall Street Inn

Reviews of The Wall Street Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9 South William Street, New York, NY 10004, United States of America

#143 of 418 hotels in New York

Guests' Choice

Review Score

Based on 715 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All good. Breakfast would benefit from fruit or something not sweet, it was a little bit monotous after 2 days. But overall good value for money

    Nice rooms, centrally located in the financial district, very quiet, comfy beds. We had a wonderful stay

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smells bad, with short beds, my legs hanging off the bed))), with my 182cm tall, not a good breakfast, but is common for almost all American hotels, unfortunately...

    Good place, nice staff, not bad furniture.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Great location, comfortable but dark room
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 3 nights

    On the first day, the elevator was out of service, so I had to carry my bags up the stairs to my room. No view from my window (and also very dark inside the room) because of scaffolding outside. Breakfast choices were limited.

    Staff were friendly and helpful. Room was well-furnished and the bed was comfortable. Great location to lots of sights downtown.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the breakfast could be improved a bit.

    How clean everything was, and although the furniture looks like antique in the pictures, is just the style, everything is either new or in excellent conditions.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately the lift broke

    Wonderful location

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Unfortunately, the elevator was broken when we stayed there so we need to use the stairs to carry our luggage.

    The location was really good and easy to find, staff was very friendly and informative. The room was very clean and even prettier than what we saw in the photos. Breakfast was okay, the waffle-making experience was really entertaining.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were works going on for outside building restoration but the bathroom was missing dark curtain

    Good value for money, cleanliness, complementary breakfast, good location

    Stayed in June 2023

  • Reviewed: June 30, 2023

    7.0
    Good value for money.
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Stone Street is at back of hotel which can be noisy late at night.

    Well maintained and very clean. Great location. Room decent size for NY. Basic breakfast provided.

    Stayed in June 2023

  • Reviewed: June 30, 2023

    8.0
    The breakfast could be better if eggs and sausage be provided
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in June 2023

  • Reviewed: June 28, 2023

    9.0
    Very good choice in Lower Manhattan
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    -

    Excellent location hotel, kind personnel, great price and they even offer simple, but OK breakfast.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    The staff was excellent.
    • Business trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 1 night

    Cleaning details in the bathrooms, the corners have accumulated dirt.

    Breakfast was good, although if they put some protein (eggs) and fruits, it would be better.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Overall happy with the stay and would stay again
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was scaffolding in the front of the property which made the room quite dark with little access to sunlight.

    Location was spot on in the Financial district . Property was well maintained with period decor. Room was good size for New York and the shower worked well with hot water as needed. Breakfast was sufficient and of good stand with waffle maker. No fruits. Staff are attentive and polite.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    9.0
    Quiet and comfortable
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Big and quiet room Comfortable bed Freshly made waffles for breakfast Good location

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    We attended at concer at Pier 17 and this was a close hotel, short walk and lots of late night dining options on the nex
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some may say it’s dated but has charm.

    Old vibe in a nice part of town.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    7.0
    Great stay
    • Leisure trip
    • Travelers with friends
    • Superior Two Double Bedded Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is very simple, not many options available. They don’t have vegan options.

    The location is great, close to subway, and many tourist places. We found a parking spot right outside the hotel and as it was the weekend we didn’t have to pay anything. Staff was very friendly and kind. Spaces very clean and organized.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast can be improved

    Room Location General Cleanliness

    Stayed in June 2023

  • Reviewed: June 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception staff could have been friendlier _ make eye contact, and smile

    Location

    Stayed in June 2023

  • Reviewed: June 4, 2023

    9.0
    A lovely old fashioned hotel.
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 5 nights

    My sister thought the room smelt of "old feet" when we walked in but we got used to it. A few more drawers would have been handy as although there is a wardrobe set into the wall, it wasn't that big. It was a bit dark in our room but not sure if it was due to the scaffolding or the opposite tall buildings but it helped keep the room dark for sleeping. The bigger dining room looked a little untidy with chairs and other stuff piled into a corner by where we sat but apart from those little things, everything was good.

    The bedrooms were large and had two queen beds with a desk inbetween and TV console which housed a mini fridge and drawers. It is an old building which is what I liked and we were on the 5th floor, room 503 and my brother in law and nephew were in 506, their room was very similar to ours in size. There was not much of a view as the building had scaffolding round it but that didn't bother us as we spent most of the time out and about. The staff were great, very helpful with regards to booking transport and any other questions. The breakfast was fairly good considering it is free, there were individually wrapped croissants and pain au chocolate, bread, yogurts, cereal and make your own waffles. The hotel is close to lots of bars and we found a loveli Deli and newly opened small supermarket selling hot and cold food round the corner. I also needed cold sore cream and a pharamcy was just round the block although I would advise taking your own cold sore cream as the prices were extortionate! The 9/11 memorial and Occulus were a 10 minte walk and the Governers Island Ferry terminal was 5 mins away. We were very pleased with the hotel and I would stay there again if I go back to New York. The beds were very comfy, I normally don't sleep very well as I have problems with my neck but the cushions were lovely and squishy and different sizes and the mattress was nice and firm with no sagging which happens a lot in hotels. The cleaning staff were also very nice and helpful especially when I had trouble with my room card, one of them called the desk to tell them to get me a new one.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    9.0
    clean good qualified
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    to be honest nothing was a problem the find a solution for everything ! i missed a microwave and i was able to use the one in the breakfast room!

    to be honest I has septic because of the « old school » style however finally it was very nice and original compared to the new hotel without soul. Staff was amazingly nice and helpful, room clean! Good quality /price hotel. close to everything ! safe area!

    Stayed in May 2023

  • Reviewed: May 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Superior Room
    • Stayed 9 nights

    Ventilation in the room was quite loud. But I got used to it after a long day out and fell asleep very well. Hotel is still under construction so the room is quite dark becouse of the scaffolding but no workers were present during our stay so no noise was coming.

    Amazing location, room was big enough, comfortable big bed, basic breakfast was included. They cleaned our room every day. Staff was helpful and nice. We enjoyed our stay very much.

    Stayed in May 2023

  • Reviewed: May 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Two Double Bedded Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is a bit dated, and definitely needs and upgrade on the furnishings and toilets. Had scaffolding all across the front (nothing said about construction going on when booking) which completely blocked any light to come inside the room.

    Really good location, right on Wall Street and very close to subway station.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water not enough

    Location Cleanliness

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    A cosy vintage hotel
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was to my liking.

    From the time I entered the hotel I felt welcomed. The ability to drop off your bag until check in helps as you can do other things until check in time. The check in process was easy. The room was cosy and had everything we needed. It is located near to eating places and subways. The wi-fi was good for what I needed it for which was to keep in touch with my family. The hotel was clean in general and housekeeping was very efficient.

    Stayed in April 2023

  • Reviewed: May 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights

    the air conditioning was noisy even when swtiched off

    the staff were lovely, the location was perfect and the breakfast was good.

    Stayed in April 2023

  • Reviewed: May 7, 2023

    8.0
    short trip to NYC with my kids, this location was perfect to start each day
    • Leisure trip
    • Family with young children
    • Superior Two Double Bedded Room
    • Stayed 6 nights
    • Submitted from a mobile device

    clean and comfortable, great location and friendly staff

    Stayed in May 2023

Showing 76 - 100

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