9501 Universal Boulevard, Orlando, FL 32819, United States of America
#78 of 388 hotels in Orlando
Guests' ChoiceBased on 287 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Chris
United States of AmericaMy room and the property was clean,and the staff was professional and polite.
Stayed in May 2024
Reviewed: May 20, 2024
Michael
United States of AmericaThe view from the room was not great but the room itself was very nice.
The hotel was very nice and clean. The staff was very friendly and helpful as well which made the stay excellent. I would stay there again but would choose a better view.
Stayed in May 2024
Reviewed: May 20, 2024
Jacqueline
United States of AmericaEverything was great except the mattress is a little too firm.
The hotel itself and the room was very clean and overall fantastic. The breakfast was really good. I loved the pool, bar, jacuzzi, basically everything. Conveniently located to everything.
Stayed in May 2024
Reviewed: May 20, 2024
Barbara
United States of AmericaPaying for parking
Everything
Stayed in May 2024
Reviewed: May 19, 2024
Susan
United States of AmericaThe property was amazing, the staff was very nice and helped us with anything we needed and the room was very clean!
Stayed in May 2024
Reviewed: May 11, 2024
Ushakova
United States of AmericaWeird location in the middle of nowhere
The staff was nice. They have nice rooms fully equipped for a long trip, laundry machines on the floor etc
Stayed in May 2024
Reviewed: May 4, 2024
Ashley
United States of AmericaThere really wasn’t anything that we didn’t like.
We loved everything about the property. Very nice hotel.
Stayed in April 2024
Reviewed: April 30, 2024
Jabrea
United States of AmericaEverything was wonderful
Everything
Stayed in April 2024
Reviewed: April 19, 2024
Destini
United States of AmericaI didn’t really have a problem but I would suggest for valet to be more on their p’s and q’s.
The staff was very friendly and informative upon arrival and the room, to the pool, to the activity were all very well cleaned and up to date.
Stayed in April 2024
Reviewed: April 16, 2024
La
United States of AmericaSelection
Limited variety
Stayed in April 2024
Reviewed: April 11, 2024
Maryarye
United States of AmericaOnline it says I only had to pay around $450. But when I went to check in they added Over $100 in parking fees and other unnecessary fees. Totaling to 595 not including the $100 deposit. Pricing was off is my only issue and I wasn’t aware until I went to check in. So be careful.
Very clean property
Stayed in April 2024
Reviewed: April 4, 2024
Ellis
United States of AmericaHotel was really up to par, we enjoyed all the amenities. My son loved the slide.
Stayed in April 2024
Reviewed: March 20, 2024
Anna
United States of AmericaThe shower
Stayed in March 2024
Reviewed: March 20, 2024
Tyronia
United States of AmericaThe only issue was the slow drain in the bathroom sink but I would stay again. That's it.
The room was very spacious, comfortable, and relaxing. The vibe was very luxury feeling. Even the other guests were super friendly. I would definitely stay again.
Stayed in February 2024
Reviewed: February 5, 2024
Nichole
United States of AmericaNothing
My stay has been great!!! All the staff are friendly and very helpful!! I want to thank everyone at Hilton grand vacation club Las palmeras for going out of the way to make my vacation to megacon so great!! I would recommend this hotel to anyone. I had a 1 bedroom suite with a kitchen. Bartenders was also great..
Stayed in February 2024
Reviewed: January 28, 2024
Anne
AustraliaNothing nearby
Staff were super friendly
Stayed in January 2024
Reviewed: December 17, 2023
Nicole
United States of AmericaNot a thing.
Everything was great! The staff was super friendly and helpful and the room itself was amazing! The room was super spacious, clean, and equipped with all the necessities we needed.
Stayed in December 2023
Reviewed: December 15, 2023
Taylor
United States of AmericaVery beautiful and clean property with amenities. All staff members were extremely friendly. Nice pool and poolside bar.
Stayed in December 2023
Reviewed: December 11, 2023
Jorge
United States of AmericaPools
Stayed in November 2023
Reviewed: December 3, 2023
Elisheva
IsraelI was fully satisfied
Roomy, clean, bathroom had a mirror with perfect lighting for make up application. Kitchen was equipped with everything I needed. Great view, easy access to convention center
Stayed in November 2023
Reviewed: December 1, 2023
Odalis
ArubaNothing
Everything was perfect for our short family vacation. We booked 2 rooms and it was all we expected. No comments about the pool because it was to cold to use the pool.
Stayed in November 2023
Reviewed: November 8, 2023
Heather
CanadaOn property amenities and services are not as extensive as other more resort like properties.
The units are very large, well maintained and clean. Good for families and for longer stays.
Stayed in November 2023
Reviewed: November 6, 2023
Ciera
United States of AmericaEverything
Stayed in October 2023
Reviewed: October 30, 2023
Dario
United States of AmericaHonestly everything !
Location!! About 8 minutes away from universal, there was so much to do with minimum driving required.
Stayed in October 2023
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