38 west 31st street, NoMad, New York, NY 10001, United States
#18 of 65 Holiday rentals in New York
Guests' ChoiceBased on 411 apartment reviews
7.8Cleanliness
7.8
Comfort
7.7
Location
9.5
Facilities
7.5
Staff
8.6
Value for money
7.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Huriyet
United KingdomThe room was small for the number of people. Beds were occupying the whole room. One chair for 5 person. We used the just for sleeping.
Location was perfect.
Stayed in May 2024
Reviewed: 10 May 2024
Linda
New ZealandWas a bit small for 4 Adults
Good location
Stayed in May 2024
Reviewed: 1 May 2024
Irene
GermanyStove was not working properly, room was hot although no heater was on and the outside temperature was chilly.
Really central location and clean - good luggage storage service.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United KingdomThe hob (2 ring) did not work. The low battery 'beep' started the day before we left - we reported this but no-one came to rectify so could not sleep. Only 2 chairs for the table. No glasses for drinks. No cupboards in bedrooms for clothing.
Location, accommodation was clean and tidy. Two separate bedrooms.
Stayed in April 2024
Reviewed: 16 April 2024
Erdők
HungaryRoom was smaller then expected for 6 people.
Really close to the Broadway and the Times Square.
Stayed in April 2024
Reviewed: 15 April 2024
Nicholas
United KingdomTowel rail and toilet roll holders fell off ! Poorly put on. Quite expensive.
Very comfortable beds and a great central location
Stayed in April 2024
Reviewed: 12 April 2024
Susan
United KingdomThe room was smaller than it looked in the photos and with 3 adults and luggage we were tight for space. The bathroom is very small and anyone larger than us would find it difficult.
The location was great and the beds were very comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Courtney
United KingdomThe check-in process was a bit confusing at first as there was a second check-in the day after.
Although a small room it had everything you need, a kitchen area, an en-suite and storage. The location was perfect, right next to the Empire State Building.
Stayed in April 2024
Reviewed: 11 April 2024
Réka
SwitzerlandThe size was on the smaller size. Only one elevator for many apartments - could get very busy sometimes.
The location is perfect! The best in NY!
Stayed in April 2024
Reviewed: 29 March 2024
David
United KingdomSpace was quite cramped for 5 adults but we managed as only used for sleeping in. Kitchen very basic - had fridge but no oven or grill, no kettle or microwave or a toaster. We had to boil water for a cup of tea in a saucepan and improvised making toast using a frying pan on the hob - but it worked😅
No hidden extra charges/taxes payable on arrival which was a biggie. Easy check in and check out, reception always manned. Location was good, just around the corner from Macys. We walked to most places from here but the subway is near and taxi dropped us off/picked us up from right outside property to/from airport. The room was spotless and modern (think Ikea) and there were 2 double beds and 2 double bunkbeds which meant each of the kids had their own double bed and they were really comfy. Overall this was a cheap budget alternative to a hotel as we are a family of 5 adults and therefore only had to pay for one room and it worked out really well for a short break.
Stayed in February 2024
Reviewed: 20 March 2024
-monal-
United StatesThe pipes are really noisy at night and the walls are thin.
Fantastic location and the rooms are clean!
Stayed in March 2024
Reviewed: 3 March 2024
Adriana
ChileFrom the pictures we had the impression that the room was a bit larger than it actually was. It would have been nice to have more shelves in the room.
Everything in the room was new and in excellent condition. The room was very clean and even though we were in the middle of the city, it was very quiet.
Stayed in March 2024
Reviewed: 24 February 2024
Denver
AustraliaThere were some loud noises like pipes banging together at random times every night- the 3 nights we stayed- so we did not get a good nights sleep.
Stayed in February 2024
Reviewed: 16 February 2024
Lau
United StatesThe place is small for the people. There were not enough chairs, and there was hair in the fridge and the bathroom.
Overall is a great value for what you pay. The location is excellent, the place is as the pictures. The bathroom is spacious, and the beds comfortable, the small kitchen has what we needed. Henry is super welcoming, and the luggage storage service for free is a plus.
Stayed in February 2024
Reviewed: 26 January 2024
Esneith
ColombiaCould work out the heater. So at night got too hot
The beds were comfortable and the room was heated
Stayed in January 2024
Reviewed: 20 January 2024
David
New ZealandQuite noisy. Lift clunked when in use and smoke alarm in the hall outside chirped every minute - all night! Went downstairs in the middle of the night to ask reception if they could do anything about it and they said they couldn’t. Got no sleep.
Great location. Clean and tidy.
Stayed in December 2023
Reviewed: 16 January 2024
Dawn
United StatesA bit dirty. Heat control poor. No hot water
Location
Stayed in December 2023
Reviewed: 14 January 2024
Sherry
United StatesThe shower drained very slow. They had colored towels and they had a funny smell. The hall way to the room had a horrible smell, but a room did not smell
Everyone had their on bed and the kitchen was nice
Stayed in December 2023
Reviewed: 1 January 2024
Judith
SpainNice and helpful staff.
Stayed in December 2023
Reviewed: 25 December 2023
Nicole
AustraliaThe room got quite hot with the central heating on.
Excellent location right in the middle of lots of action and good distance to the Metro.
Stayed in December 2023
Reviewed: 21 December 2023
June
AustraliaNon provision of tea and coffee
Location
Stayed in December 2023
Reviewed: 20 December 2023
John
New ZealandTiny rooms. Good for one night for five people. Wouldn’t want to spend more than one night.
Very clean, good decor, comfortable, great location.
Stayed in December 2023
Reviewed: 19 December 2023
Tara
CanadaThe mirror was way too high in the room. The lamp on the table did not work.
I liked the four beds.
Stayed in December 2023
Reviewed: 17 December 2023
Marie
AustraliaNeighbours sometimes got a bit rowdy and people were smoking and definitely weed too which was fine as long as you didn’t need to go in and out the corridor. A few plumbing noises which seemed to come from other the use of other apartments.
Well located in Midtown Koreatown. Quirky accommodation in that a number of different hosts manage different parts but our hosts were exceptional. Very responsive and super helpful. The room was cosy and had a kitchenette and private bathroom but good to have the option of the shared bathroom when we all had to use at the same time!
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content