Reviews of Tru By Hilton Austin Airport, Tx This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
7900 E. Ben White Blvd, Austin, TX 78744, United States of America
#24 of 208 hotels in Austin
Guests' ChoiceReview Score
Based on 602 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.2
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Location
9.0
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Facilities
9.1
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Staff
9.3
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Value for money
8.6
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Reviewed: April 27, 2024
Swarnal
United States of America57 Reviews3 helpful votes9.0“Convenient Location...Friendly Staff!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Good location. Reception was helpful and paid for our Uber from airport to hotel.
Stayed in April 2024
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Reviewed: April 15, 2024
David
United States of America13 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Amazing bedroom, facilities and breakfast
Stayed in March 2024
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Reviewed: April 12, 2024
Lisa
United States of America92 Reviews8 helpful votes8.0“Decent accommodations within reasonable drive to downtown Austin.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room on the small side and no space for hsnging clothes.
Easy to get downtown. Parking was easy. Stephen, early morning shift, was able to provide some items from food bar before it was open due to early departure. Thanks.
Stayed in April 2024
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Reviewed: April 11, 2024
Patricia
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I really like the level of cleanliness, up-to-date facilities. Everyone was very friendly. The breakfast was very good
Stayed in April 2024
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Reviewed: March 31, 2024
Jarrod
United States of America6 Reviews10“Highly recommend this hotel”- • Leisure trip
- • Couple
- • King Room - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Parking filled up quick
Updated, trendy, hotel. Very clean & comfortable room.
Stayed in March 2024
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Reviewed: March 19, 2024
Suzanne
United States of America8 Reviews1 helpful vote10“Very impressed with the decor and many offering in the lobby. The sheets were an added plus.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was tasty and plentiful. The coffee was very good and the area was kept clean and well stocked.
Stayed in March 2024
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Reviewed: March 19, 2024
Vanessa
United States of America4 Reviews10“Favorite Hotel Branch”- • Leisure trip
- • Travelers with friends
- • King Room with Roll-In Shower - Mobility and Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing! Everything was great!
This is my second time staying here at this location. I'm a huge fan of the Tru by Hilton franchise. Their aesthetic is so fun and welcoming but also very cozy. They're also pet friendly which is a plus! Room sizes are cozy and are always furnished with a nice desk if you need to get some work done. The restrooms are very modern and the showers are great! They do offer complimentary shampoo, conditioner and body wash in their shower dispenser if needed. Our room also had a fridge to keep any food or drinks cool if needed. Staff has always been friendly at this hotel and I love that the lobby has a lot of fun things to be entertained with (pool table, games etc) and they have great snack/food/drinks/alcohol to choose from and purchase! The gym is also well maintained and has quite a few machines to use!
Stayed in March 2024
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Reviewed: March 2, 2024
Lucy
United Arab Emirates10 Reviews4 helpful votes8.0“Ease and comfort”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
No water in the room
It was clean and close to the airport. Had complimentary nice coffee.
Stayed in February 2024
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Reviewed: March 1, 2024
Jose
United States of America20 Reviews4 helpful votes9.0“Great stay for the dollar”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
I would have loved restaurants close by, but there were only hotels around. I can't complain of anything on this place, it was a great experience.
The place was nice and clean, well organized and even though it was a small room I felt comfortable at any time. Breakfast was good, they also have several products for snacking for sale. They have a free shuttle service, their driver was a kind person, a good driver as well. In general, it was a great choice, and will definitely stay again when I'm back in town.
Stayed in February 2024
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Reviewed: February 29, 2024
Cheryl
United States of America1 review10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Near airport
Stayed in February 2024
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Reviewed: February 27, 2024
Darrell
United States of America1 review10“excellent”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
n/a
didn't eat
Stayed in January 2024
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Reviewed: February 22, 2024
Elizabeth
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I have no bad things to say.
Very clean and comfortable.
Stayed in February 2024
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Reviewed: February 22, 2024
Ron
United States of America1 review10“Wonderful”- • Leisure trip
- • Couple
- • King Room - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
The comfort of the rooms, The easy access to travel
Stayed in February 2024
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Reviewed: February 10, 2024
Amanda
United States of America1 review10“It was pleasant and comfortable”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
All staff members were friendly, and went out of their way to help me.
Stayed in February 2024
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Reviewed: December 28, 2023
Fredrickson
United States of America1 review10“Awesome”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
The room was very clean and comfortable
Stayed in December 2023
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Reviewed: December 7, 2023
Ciro
United States of America11 Reviews10“Very pleasant stay! I would go back without hesitating.”- • Leisure trip
- • Solo traveler
- • King Room - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
The property is well located nearby the airport. The rooms are comfortable, very clean and the staff was awesome.
Stayed in December 2023
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Reviewed: December 6, 2023
Tingfan
United States of America9 Reviews8.0“Great”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
May could make the airport shuttle schedule more flexible
Great location, great service, has airport shuttle, clean and quiet, comfortable
Stayed in November 2023
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Reviewed: November 28, 2023
Chonghe
China12 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The room is next to the Highway and it’s very noisy.
The room is very clean and the staff is nice
Stayed in November 2023
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Reviewed: November 20, 2023
Loren
United States of America6 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
shuttle runs till midnight, our flight was delayed and when i called the hotel at 11:40pm no one answered. the only reason i booked this hotel was for the airport shuttle. had to get an uber.
breakfast was a typical hotel breakfast.
Stayed in November 2023
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Reviewed: November 18, 2023
Eyad
United States of America9 Reviews1 helpful vote8.0“Great stay”- • Business trip
- • Solo traveler
- • King Room - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Noise from the highway.
Clean, new, and friendly staff.
Stayed in November 2023
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Reviewed: November 18, 2023
Lee
United States of America25 Reviews4 helpful votes9.0“Comfortable”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Not getting Hilton honor points
Close to airport
Stayed in November 2023
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Reviewed: November 7, 2023
Dianne
Canada16 Reviews8.0“I would stay here again if flying into Austin.”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Loud traffic noise, but this was expected because of the location. It would have been nice to have a full restaurant in the hotel complex. As a weary traveller, I would have liked to be able to walk to a restaurant.
Breakfast was great. Lots of variety and fresh fruit. All day coffee was a special treat. Room was clean. Beds were comfortable. The suggestions sign by the elevators was a nice touch.
Stayed in November 2023
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Reviewed: October 29, 2023
Carrie
United States of America2 Reviews10“I am ordering a mattress and box spring from Hilton to home!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The phone app left me trapped outside and unable to get in until someone walked by. I was locked out on the smoking patio.
They let us check in early and texted when a room was available.
Stayed in October 2023
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Reviewed: October 25, 2023
Philip
France153 Reviews5 helpful votes9.0“not as convenient as it appears”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
the airport shuttle had a period in the middle of the day when not accessible, this forced us to get taxis to get to and from the airport because of our flight times. The Airport has a no flight policy during the night so why a no shuttle policy is necessary during the day is beyond me. The fact the hotel is in an area with very little outside facilities and everything is only reachable by cab makes this policy even more ridiculous. Given the reason for our stay (airport proximity) I think a return to Austin would make me look closer to town for an overnight (two night in our case) hotel
The hotel was great, with all the facilities for a comfy stay. the breakfast was good,
Stayed in October 2023
