3 Freeman Alley, Lower East Side, New York, NY 10002, United States of America
#58 of 416 hotels in New York
Guests' ChoiceBased on 168 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Christine
FranceAt the heart of Lower East Side an incredible urban chic hotel
Stayed in May 2024
Reviewed: April 29, 2024
Theodoros
GreeceI didn't like that in your breakfast you serve only 1 item per guest. and also you didn't have more foods for example bread, butter, eggs, jam. Μaybe you should adopted to the American breakfast!!!
the location of the hotel it was perfect!! I would come again for sure!!
Stayed in April 2024
Reviewed: April 24, 2024
Daniel
IsraelBreakfast is coffee + pastry, both of which were nicer than expected. The room I had was tiny, fit for just a single person.
Stayed in April 2024
Reviewed: April 20, 2024
Manuel
PortugalCentral.
Stayed in March 2024
Reviewed: April 17, 2024
Erika
United States of AmericaLocation is amazing. Vibe is chill. Coffee is hot. Art is on point. Beds are COMFORTABLE.
Stayed in April 2024
Reviewed: April 12, 2024
Martina
BelgiumThe hotel is great and I like their sustainable approach to cleaning - nobody cleans your room, instead you put the garbage in the bins in the corridor and dirty towels in baskets and there is a stock of clean towels in a closet in the corridor. I wish however that somebody would come and clean the floor at least once. I'm sure they would do it if we asked for it, which we didn't. We had a quadruplex room with very comfortable (bunk) bed, but the tv area had no sofa, only a hard wooden bench to sit on, so if you plan to watch tv, prepare for some butt pain :-) One more thing: I told 3 different people at the reception that the light is on in an empty room next door but nothing was done the whole week, the light was on and shined into our window day and night (corner windows), not talking about the energy saving...
Coffee from barista was great in the morning, as well as pastry, just wish we could have more than one piece. :-) The hotel is cool, artsy, with a lot of art, graffiti, a tattoo studio, very nice and tasteful deco, in a nice vibrant location close to Soho and Chinatown, lot of shops and places to eat. We loved our stay here and so did our kids. The staff was very nice but not too much involved, they just let you be, which I appreciate.
Stayed in April 2024
Reviewed: April 9, 2024
Peter
United KingdomNot really a criticism, but there really is no need to replace the towels every day. Would have liked a plug for the washbasin.
Excellent location; well equipped rooms with fabulous views (13th floor). Breakfast (pastry and a coffee) was high quality fare in calm environment. Roof top bar was also a great location for viewing the solar eclipse from. Nice touch to refill water bottle every day.
Stayed in April 2024
Reviewed: April 7, 2024
Seras
United States of Americaloved the atmosphere. the ally to the entrance, the elevators, & even got a tattoo on my way out the door!!
Stayed in April 2024
Reviewed: April 4, 2024
Lale
United States of AmericaNot having the cafe open after 2 pm.
Clean rooms…
Stayed in March 2024
Reviewed: April 2, 2024
Tony
United KingdomSink was outside of the bathroom and had only a cold tap, so the water was painfully cold on your hands, and this was March. Hate to think what it's like in mid winter. Hot water in the shower came and went, sometimes there were several minutes of only lukewarm water before it warmed up again. Air-conditioning never seemed to change the temperature of the room no matter what you set it to.
Beautiful modern and clean hotel, very cool and a great location. Staff extremely friendly and helpful. Amazing views. Bed in our room was enormous and very comfortable.
Stayed in April 2024
Reviewed: March 28, 2024
Hoyt
United States of AmericaNothing.
Great vibe and location.
Stayed in March 2024
Reviewed: March 28, 2024
Colleen
United States of AmericaNothing - I thought everything was cool. Don’t get put off by the alley, just walk in and look around at the art. There’s a great restaurant at the end of the alley as well called Freeman’s.
Creative great space, cool location, very nice staff and comfy bed. Highly recommend!
Stayed in March 2024
Reviewed: March 27, 2024
Jizzlemane
United States of AmericaHonestly the best hotel I've ever stayed inx
Stayed in March 2024
Reviewed: March 25, 2024
Oleksii
United KingdomThe vibe of the hotel
Stayed in March 2024
Reviewed: March 22, 2024
James
United States of AmericaGood location. Room small but comfortable. Nice restaurant. Morning coffee and pastry.
Stayed in March 2024
Reviewed: March 21, 2024
Cornelis
NetherlandsNot applicable.
The atmosphere in the hotel was great. The location next to SOHO was also perfect.
Stayed in February 2024
Reviewed: March 1, 2024
Natalie
AustraliaNeeds coffee cups cutlery toaster kettle
Stayed in February 2024
Reviewed: February 27, 2024
Josh
United States of AmericaThe shared microwave/iron station is understandable, but I would have definitely preferred at least a microwave in the room.
The view was beautiful, and the room was very well thought out and utilized the smaller space very well.
Stayed in February 2024
Reviewed: February 12, 2024
Diana
United States of AmericaThe cleaning part was the only issue there was short hair on the walls of the shower like it wasn’t properly cleaned. But this fact doesn’t change a bit my opinion about this cozy gem
I love the staff, everyone very nice, professional and helpful. The coffee in the morning absolutely delicious as well as the pastries, Margaret and Deepak such a lovely people. The view from the room was great! Bed was comfy. I like the Hotel a lot and definitely will go back.
Stayed in February 2024
Reviewed: February 3, 2024
Grace
United States of AmericaPillows and bedding not super high quality, but still clean and did the job
Great location, great value, large room
Stayed in December 2023
Reviewed: February 1, 2024
Amanda
United States of AmericaAmazing
Stayed in January 2024
Reviewed: January 25, 2024
Sandra
United KingdomSize of rooms-quite compact and no closet to hang clothes
Breakfast fine but you have to get there early for choice. Location great and rooms comfortable.
Stayed in December 2023
Reviewed: January 3, 2024
Anne-marie
United KingdomRooms a bit small but that’s New York!
Fantastic location with a very cool vibe
Stayed in December 2023
Reviewed: December 23, 2023
Rebecca
United States of AmericaThere are not a lot of varied places to eat immediately around the hotel. It’s a very industrial area historically and it’s part of the vibe of the atmosphere. Plan accordingly.
The immediate location and the access to public transportation
Stayed in December 2023
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