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  5. Reviews of UNTITLED 3 Freeman Alley

Reviews of UNTITLED 3 Freeman Alley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3 Freeman Alley, Lower East Side, New York, NY 10002, United States of America

#59 of 418 hotels in New York

Guests' Choice

Review Score

Based on 174 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.0

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 12, 2024

    5.0
    Visit NY
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room Bathroom, toilet, not really closed and separated from the bedroom. Very limited breakfast choice Expensive

    Athypic hôtel,

    Stayed in March 2024

  • Reviewed: April 1, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night

    Gym directly above bedroom so banging of treadmill from early morning. Property poorly signed and entrance in alley. Service at front desk unfriendly.

    comfortable bed, and reasonable check out time.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    5.0
    It was fine … no frills
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lobby smelled like trash and there was a trash can directly behind the welcome desk that smelled … not the best vibe to greet us

    They were out of pastries in the morning so this wasn’t offered as promised

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good, but not the best value for money.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The breakfast included isn't really a breakfast, as it's just a hot drink and a pastry. The choice is very limited, and lacks fruit, dairy products, cereals, juices etc to call it a proper breakfast ;) The hotel's soundproofing isn't very good either, as I could easily hear construction outside, or what was going on in the corridor or the room next door. Overall, for an individual traveler over a night or two it works well, but it's quite expensive for the service offered and not suitable for families.

    Well-located hotel, the rooms are really small but very optimized and comfortable.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room

    Hotel location, lobi area.

    Stayed in March 2024

  • Reviewed: January 26, 2024

    7.0
    The current front desk position needs to be able to check people in
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no one to help you check in. You have to just figure out everything by yourself.

    The check in experience was terrible.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    5.0
    Small space for a large price.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Given the price, the room was very, very small. Close to a pod. The windows looked out to a brick wall about two feet away.

    Good coffee and pastries. Clean and contemporary design. Great mattress. Very well located.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    5.0
    very small rooms, good location, not good for couples with big suitcases
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Room size is a joke. We actually joked it felt like prison cells. Small with no place for suitcases. Bathroom size is meh. Overall room wasn't great for a couple. Good for solo travellers though!

    The free two pastry breakfast per person was a nice bonus. The location was fab. The reception is a thousand % cooler than the actual rooms

    Stayed in November 2023

  • Reviewed: December 15, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tissues in room

    Value. Location

    Stayed in December 2023

  • Reviewed: December 7, 2023

    6.0
    Overall, the stay was good, we liked to vibe of the hotel but we found it overpriced for what it is.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The bed is small for two people: it is a double bed but we did not realise that a double bed in the US was actually smaller than a UK bed. We did not sleep super well as we are both tall and clearly did not have enough space. The breakfast is not really a breakfast: 2 pastries and 1 hot drink per person. If you arrive after 8 am, you have no pastries anymore.

    The hotel is in a great location (easy access, several tube stations near by), we liked the vibe. The room was cleaned every day, with new towels without asking for it.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Weekend in the city
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. The staff member informed me at check-in that there’s complimentary breakfast served every morning until 11 am. The next day at 10 am, I received a text stating that the breakfast service ends at 10 am due to a planned earlier event. 2. On the last night of my stay, some people trying to enter the bar in the building pulled the fire alarm handle. Not only did the staff fail to verify if the “guests” could access the bar, but they also didn’t use the speaker to notify hotel guests of a false alarm, explaining that they refrained from doing so because people were sleeping. I wasn’t the only one who thought we needed to evacuate and went down. After another 15 minutes, the announcement was finally made as I was trying to fall back asleep. 3. Overall value versus cost - pricey. The shower gel, shampoo, and conditioner were rather cheap; the sheets were not ironed.

    Design, location, possibility to leave the luggage before / after check-in, filtered water.

    Stayed in December 2023

  • Reviewed: October 26, 2023

    7.0
    No frills hotel in great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No frills. More like serviced apartment than hotel

    Great location. Free coffee and pastries in morning is nice.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    1.0
    Don’t stay here - it’s awful
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    The bed took up 3/4 of the room. I could barely turn around in the room. The shower came down directly from overhead. Not everyone wants to get their hair wet in a shower. No closet, just a few metal hangers on a hook. The decor in the elevator was awful. I cancelled my third night when I checked in and am still trying to get a credit for the third night. It was the worst place I have ever stayed.

    I liked nothing about this place

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    It gets the job done.
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    AC didn’t work on my floor. Sweated like a pig in the summer.

    Location and decor

    Stayed in July 2023

  • Reviewed: September 26, 2023

    4.0
    Far too expensive for what you get ...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The price was exorbitant for what we had. The room and bathroom were very small. Hardly any room to walk and no privacy at all when in the bathroom. Nowhere to sit on beside the bed and a small stool. The table was a folding table. In fact, everything was very small (fridge, small double bed, space to store your suitcase) Nowhere to hang the clothes. The view from the window was a wall. Very simple breakfast (coffee and a pastrie) and you have to be quick if you want to have something to eat. Not comfortable at all especially when you take into consideration price range we paid.

    Great location, very nice decoration and atmosphere. Possibility to have a kettle to warm up some water. Very clean and safe. Nice staff. Near WholeFood and restaurants. Everything looks nice and neat but far too expensive for what you get.

    Stayed in September 2023

  • Reviewed: August 6, 2023

    5.0
    Great location, meh experience
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallway smelled like cigarette smoke. Woken up by what the staff member told me was "a malfunctioning smoke alarm" going off

    Location was perfect

    Stayed in August 2023

  • Reviewed: June 14, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Soap. Toilet Paper.

    Great Location. Great Breakfast.

    Stayed in June 2023

  • Reviewed: May 12, 2023

    6.0
    Nice real estate , nice skeleton crew but not a hotel more like an upmarket hostel’s
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    air conditioner in room did not work the entire stay, like a sauna. you can open the windows. There is literally no one there to fix stuff. the desk staff were sweet but embattled as they have to deal w stuff that’s being let slide by a complete lack of management

    location, decor, nice simple free breakfast

    Stayed in May 2023

  • Reviewed: November 7, 2023

    9.0
    A clean comfortable room for a brief stay at a decent price.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rain shower heads aren’t for everyone. Very Minor, I know.

    Nice staff. Clean room.

    Stayed in November 2023

  • Reviewed: August 15, 2023

    9.0
    Hip place to stay, best part are the beds, linen soft, pillows perfect I slept so comfortable. Love it!!!’
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Weird people around facility and poor lighting when entering.

    Location prime to sightsee, decor was modern, creative, beds very cozy, quietness in room was superb. Love the modern vibe mixed with NY flavor. Can’t forget the croissants and coffee-love it. Good coffee and croissants at your doorstep and FREE!!!

    Stayed in August 2023

  • Reviewed: May 23, 2024

    10
    Absolutely amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 76 - 100

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