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  5. Reviews of Captain John Smith Inn Williamsburg

Reviews of Captain John Smith Inn Williamsburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2225 Richmond Road, Williamsburg, VA 23185, United States of America

#67 of 75 hotels in Williamsburg

Guests' Choice

Review Score

Based on 106 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.4

  • Location

    7.9

  • Facilities

    6.1

  • Staff

    7.4

  • Value for money

    6.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night

    A pleasant Motel ideally situated at the entrance of Williamsburg. An excellent ratio convenience/price.

    Stayed in July 2023

  • Reviewed: June 15, 2023

    7.0
    our stay was amazing the staff was awesome we definitely will be staying again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the only problem I saw was not enough towels for four people.

    the location was perfect for us close to bush gardens and water country

    Stayed in June 2023

  • Reviewed: June 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The wifi didn't work

    Stayed in June 2023

  • Reviewed: June 1, 2023

    6.0
    Staff was nice. Room smelled as if someone was smoking. Came out of bathroom fan
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell of cigarettes smoke Coming out of bathroom fan

    Clean beds

    Stayed in May 2023

  • Reviewed: September 22, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    The cleaness of the rooms

    Stayed in August 2022

  • Reviewed: August 4, 2022

    6.0
    Central location, adequate but clean rooms.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much given the price. We just wanted a clean bed, no bugs, a clean and working bathroom and air conditioning. The poor little air conditioner was very noisy bc it seems to be on its last legs or the filter hasn’t been changed in awhile. There was a leak behind our toilet that I reported to the owner and he seemed very grateful to receive that information. Rooms are not modernized at all, except for new shower curtain and curved shower rod (but I didn’t care given the price). But the walls could use a good cleaning. Marks and stains everywhere, especially near the baseboards.

    Clean sheets Clean pillows No dust on the furniture Clean-ish carpet Smell of disinfectant in bathroom and showers Clean shower New shower curtain and new curved shower rod No mildew No bugs Working air conditioner Nice front desk person in the morning. I think it’s the same person, but just after a good nights sleep. Clean new microwave Clean new fridge Nice tv that works Free parking Free Wi-Fi Central location Quieter than we expected being sandwiched between the train tracks and busy main thoroughfare.

    Stayed in July 2022

  • Reviewed: August 1, 2022

    7.0
    Good
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The front desk guy he was a nice person just didn't care at all that he was going to allow me and my children to stay in a hot room with a broken ac and it was other rooms available not accommodating at all.

    I like the location..Also like the guy Jose I believe he was the housekeeper/maintenance, he was very helpful because of him I stayed at the hotel he helped with a ac issue.

    Stayed in July 2022

  • Reviewed: June 19, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There were a lot of things I did not like the hotel is also a rooming house and also residents live there who live in Williamsburg Virginia and the people that's live there are not all that neighborly.

    The location.

    Stayed in June 2022

  • Reviewed: August 12, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need comfortable beds.

    Location

    Stayed in August 2021

  • Reviewed: August 6, 2021

    6.0
    It was nice and suited our needs
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Stayed from Thursday to Sunday morning and house keeping didn't clean once. We had to ask for towels on Friday but towels were restocked Saturday. It would have been nice if the trash was at least emptied and the floor vacuumed but since we weren't there doing the day very much it wasn't a huge deal. We made the beds ourselves every morning out of habit.

    Location was great for our needs. Room was clean and met our needs.

    Stayed in August 2021

  • Reviewed: July 8, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Many things were outdated and old.

    The location was great and staff was very nice.

    Stayed in July 2021

  • Reviewed: June 14, 2021

    6.0
    Pleasant
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Requested queen room- was given 2 double beds - changed back to queen on r request. Room next door was ‘smoking’ and we suffered the smell throughout 1st nite. Coffee maker in room- But no hot cups. Coffee pack in room but no creamers/sugar. One side of hotel seems to be full time occupancy (obvious with flower pots and lounge chairs Outside rooms) with fair supply of parking— side with combo by-the-night & full-time rentals had very limited and tight parking. Bit uncomfortable with many people hanging out outside their rooms, smoking, talking (sometimes loud) and drinking until very late at night. Needs an overall good cleanup and update to rooms. Probably would not stay here again

    Relatively clean ‘non smoking’ room. Bed was comfy. Nice hot water

    Stayed in June 2021

  • Reviewed: February 26, 2024

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No Heating in the room in the winter the heater did not work

    The location

    Stayed in February 2024

  • Reviewed: September 4, 2023

    3.0
    I think the sanitation of the hotel should be revised
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not clean as it smelled so badly and it didn’t look good at all. Noise from the train just behind the house. The staff was unfriendly and I felt uncomfortable with his service.

    I enjoyed the free WiFi and the size of the room

    Stayed in September 2023

  • Reviewed: August 14, 2023

    3.0
    Luckily I was only there for 1 night. The area was great.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    I had to sleep at the foot of the bed to even feel any remnant of the air conditioning. The carpet felt very sticky and dirty.

    When I arrived in the late afternoon, the curtains were open (which was fine), with the sun beaming in. The AC was off and the room was extremely hot. It never cooled off after turning the AC on.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    1.0
    The room stunk
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad odor

    Cleanliness

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Overall good stay.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    People that lived there sat at the pool 20 hours a day smoking weed so we did not feel comfortable going down there. Tub could have been fixed. Could have had more towels.

    Everything was easy to find. Pool looked nice. Rooms were clean

    Stayed in July 2023

  • Reviewed: June 12, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It is extremely ghetto ,, music from pool area playing rap so loud i had to put on headphones while in room in order to sleep , weed and alcohol all day and night til pool closed so if you were with family, the pool and area would not be usable unless you put on doo rags and platinum caps on your kids teeth so they didnt stand out from the crowd ,,

    The staff were very nice and the place is set up nice and cozy , the ghetto people living there make it very trashy and play music for everyone to hear whether you like it or not

    Stayed in June 2023

  • Reviewed: May 15, 2023

    1.0
    I would never stay there again not even worth being available on this app
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    we booked a 11am booking with this app and when we got there we had to wait 3 hours before we could get our room and when we got our room the coffee pot had coffee in it that has sat there so long that it had mold on top of it the lighting didn’t work properly neither did the bathroom fan there were stains and burn holes in the beds

    nothing

    Stayed in May 2023

  • Reviewed: March 28, 2023

    8.0
    proprietors were very nice. room was comfortable.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was convenient

    Stayed in March 2023

  • Reviewed: October 17, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was sketchy, no security

    Stayed in October 2022

  • Reviewed: August 24, 2022

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was shady and there was dirt on the tub and it wouldn’t wash away it needed to be scrubbed

    Stayed in August 2022

  • Reviewed: August 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights

    Room was very clean, staff was nice and helpfull. Loved the location. We all enjoyed the clean pool!! Would stay there again!!!

    Stayed in July 2022

  • Reviewed: August 8, 2022

    1.0
    not good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    smell, and bedbugs needs to be deep cleaned and upgraded no coffee pot

    the price was only good thing

    Stayed in August 2022

Showing 1 - 25

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