bug was on bed when entering room. no heating towel rack. no controllable lights besides one color in bedroom.

nice bed and windows. cool feature for blinds. had an empty fridge. nice view from bathroom

Stayed in May 2024

Parking was a nightmare. It is difficult to get in & out of traffic to the garage. Once inside, there was a line of parked cars on the ramp because the garage was full, but for some reason they kept letting people in anyway. The attendants didn't seem to have answers/solutions other than to leave my keys and they would eventually park my car. There are signs telling you to let them know you're a hotel guest, but nothing telling you you need to get your parking ticket stamped in the hotel lobby...so I had to make a trip back up to get the stamp (& the discount parking rate for guests). The room was large, but aside from the view, there wasn't anything fancy about it for the $350+ price tag.

The view was spectacular. The location was convenient for what I was in town for. Staff was pleasant when I had questions. The check-in/out process was easy enough. Parking available onsite for a fee. Shower had great water pressure & water was hot.

Stayed in May 2024

Restroom could be more private

Very good location, quite modern, stunning view

Stayed in April 2024

Breakfast lacked choice . No fried eggs ,only one cereal and the so- called pastry basket was one pastry and 2 slices of toast which is just laughable !! Outside areas were closed two days we were there ..one day for a " private party " and the other due to light rain ..surely some canopes or umbrella stands could be organised?

Funky decor and cool mood lighting ,movable bed from sleeping position to sit up position cleanliness , location . Reception staff were lovely, especially Dan View from our 23rd floor room was amazing

Stayed in May 2024

The room was very small, but worst of all is that the bathroom door is not closing completely. Another thing that we didn't like is that we were asked 12$ to deposit our luggage in the luggage room for just 4 hours. They do have a robot there but probably is just for show because we haven't seen anyone use it.

The location is great, very close to Times Square and easy to get around by walking and metro.

Stayed in May 2024

Paint chipping in room

Location

Stayed in May 2024

The room was very small not much privacy in the bathroom. The shower was great but the floor was dirty.

Excellent location, very nice staff, the food at the restaurant was very good.

Stayed in May 2024

Damp smell in room

Location

Stayed in May 2024

To be able to check in earlier without being charged an extra fee and someone should talk to guest to explain where everything is.

Couldn’t find it

Stayed in May 2024

quite expensive, although I acknowledge it is very central also, the robot for storing luggage was always broken

even if the room was small it was very well organized / set-up so you still had the space you needed

Stayed in April 2024

Could be cleaned up better, especially shower.

Very good location, water refill station in the hotel, everyday cleaning. The staff at lobby and ground floor was kind and friendly.

Stayed in May 2024

It was always hot in the room and the thermostat apparently was not working.

The bed was very comfortable and the terrace was an unexpected bonus

Stayed in April 2024

It was too hot and the towel warmer didn’t work

The view

Stayed in April 2024

Homeless people getting into the hotel elevator to get into the cabins area

Location

Stayed in April 2024

The rooms need renovations walls were damaged and not painted correctly shower floors were stained.. ceiling looks like it was repaired from a leak and the spackle was not painted or sanded

Location was great

Stayed in April 2024

A little dated and grubby in places.

Well located within walking distance of subway and city sights.

Stayed in April 2024

Very bad cigarette smell in the room, we had to keep the window open all day long. The A/C is not working good. It was 28ºc when we arrived and even after a day of max speed and lowest temperature possible, the room was at 27ºc… Consider this if your come in the summer Ambient LED light is nice, but there is no other light in the room. It’s pretty dark

Amazing localisation, 10min walk from time square and the subway station. Nice view in every room, loved the shower. Staff was very nice, thanks for that

Stayed in April 2024

There is not fridge in the room. The room is small The patio was close

It’s modern. The ubicación is good Clean

Stayed in April 2024

House keeping only does a surface level cleaning. I still saw dirt build up on the light switches & counter tops in my hotel room. The bathroom floor in my hotel room had foot prints & actual gravel. Indicating someone walked on the floor while it was still wet. I kept finding long strands of blonde hair in my hotel bed sheets. My hair is black & I was the only one staying in that room

I liked the helpfulness of the staff. The quietness of my floor. I liked that it was in an area with restaurants & stores. Also a few blocks from Times Square

Stayed in April 2024

The room I paid for approx €850. A single room. Which I would describe as a student dorm room. As I walked into the room. Toilet, stand in shower and sink along the right side wall. A single bed against the window. There was a mark on the floor. Paid for my breakfast as I didn’t included in my price. But the scrambled eggs were luck warm. Menu price $22. Then additional tax so $24. Then I paid $98 for a car provided by the Yotel. Upon arrival I was charged additional $20. Which wasn’t included in the original price. So be mindful.

Its location to time square

Stayed in April 2024

Tight, Tiny NYC Room

Clean Room

Stayed in January 2024

A few dangerous things for kids: the knob to the door to bathroom has screw exposed and can be pulled out, the windows open so wide a baby can fall through, and no locks on doors. I asked for extra sheets and towels at reservation and day of stay, never got them. The staff showed us how to get to parking garage, but never told us about stamping ticket to save $20. Cleanliness should have been better, there is mold in cieling of shower and there were fingerprints on windows, mirrors, etc.

Location, view, comfortable bed, hot water temperature.

Stayed in April 2024

Hair dryer didn’t work No shampoo / conditioning No body wash needed a refill Had to wait until 3pm to clock in No laundry service Have to pay for food

Nice polite staff Led lights city view Comfy bed

Stayed in April 2024

What I did not like about the property is that I was racially profiled by the bag checking guy when I was re-entering the hotel after a long evening and being very tired. When I entered the hotel and got in the elevator to go back up to my room the bag guy forcefully stopped the elevator and would not let go of the elevator door with his hands until I showed him “proof” that I was a guest in the hotel after I already told him multiple times and I was in and out of the hotel multiple times this day. Also there were 2 people of a different race that entered when I did and he didn’t stop them or say anything to them, he let them go but chose to say something to me. I really don’t appreciate this at all and because of it I most likely will not be staying here in the future.

What I liked about the hotel was the style, comfort, location of the hotel, and the front desk staff.

Stayed in April 2024