94 Ma May, Hang Buom Ward, Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam
#39 of 846 hotels in Hanoi
Guests' ChoiceBased on 408 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.8
Value for money
9.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Monique
AustraliaNothing. Good 4 star
Room clean. Staff excellent.
Stayed in April 2024
Reviewed: April 12, 2024
Amlan
United Arab EmiratesNothing
Everything about the staff and the facilities resonates the 100% focus on customer. Location is part excellence.
Stayed in April 2024
Reviewed: April 9, 2024
Carmen
PortugalWe love the hotel very well located and the room Was lovely
Stayed in March 2024
Reviewed: April 8, 2024
Plaban
IndonesiaNothing
Location and staffs
Stayed in April 2024
Reviewed: April 7, 2024
Zsofia
United KingdomLovely staff, beautiful and comfortable room, amazing location. Great food and drinks at the hotel (breakfast, room service and rooftop bar too).
Stayed in March 2024
Reviewed: April 5, 2024
Lucretia
United States of AmericaI was expecting the room to be larger and I felt the checkin was a little slow. I quested for an early checked in almost a year ago before my arrival because I was arriving in Hanoi. I had a flight that took over 25 hours of traveling. Considering the request was so far in advance they could have checked me in earlier than 1pm
Loved breakfast options and taste. Best omelette ever
Stayed in April 2024
Reviewed: April 5, 2024
Lisa
United States of AmericaIt would be nice to have heaters on the roof bar so we could keep warm up there.
This hotel is perfectly located in the historic district of Hanoi. The rooms were comfortable, and all the staff was super friendly and extremely helpful to us - helping us book city tours and restaurants. The best part of the hotel was the breakfast, which was so delicious and varied. All the waiters and folks working the bar and coffee were so nice! And the roof bar was very nice.
Stayed in March 2024
Reviewed: March 31, 2024
Giles
United KingdomNothing
Lovely hotel in the Old Quarter with really friendly staff
Stayed in March 2024
Reviewed: March 26, 2024
Kathlene
AustraliaWe enjoyed this hotel - relatively compact with great location in the old quarter. Nothing was too much problem for the staff, a fantastic cohort who are always there for you. Clean, comfortable rooms and we came back to this hotel again for our last night in Vietnam because of all these attributes. There’s an in house restaurant so you have choice when the sensory overload of bustling Hanoi can tire you! Beds are good and bathrooms clean, not huge but very serviceable. We stayed in 3 rooms on 3 different occasions. They were extremely helpful with tours and activities- Kathryn was our go to for so many of the trips we did during our stay. Wonderful service.
Stayed in March 2024
Reviewed: March 21, 2024
Avinash
United States of AmericaSumptuous and delicious food
Stayed in March 2024
Reviewed: March 16, 2024
Robert
CanadaAlmost nothing
Home away from home
Stayed in March 2024
Reviewed: March 15, 2024
Cristina
United KingdomBreakfast
Breakfast a bit bland. Roof top bar great with fab staff. Club Duplex Suite very nice
Stayed in March 2024
Reviewed: March 14, 2024
Johnny
AustraliaNothing! This hotel was amazing!
Location was great! Rooms and facilities were clean! Staff were amazing! Hang was awesome with all her helpful advice. My children genuinely miss her!
Stayed in February 2024
Reviewed: March 14, 2024
Kate
AustraliaConvenient, lovely lobby and restaurant, very comfortable room and bed. Staff go out of their way to be kind, respectful and friendly. They are good to each other and vibe of hotel is very good
Stayed in March 2024
Reviewed: March 13, 2024
Bert
NetherlandsExcellent hotel at a perfect location with incredible friendly staff
Stayed in March 2024
Reviewed: March 12, 2024
Audrey
SingaporeThe room was quite small for the price . The massage was average .
Location was fantastic in old quarters and easy to walk and can access to many nice restaurants . Staff service was very good . The water pressure in the bathroom esp the shower was the best ! Breakfast was good and RedBean restaurant food was very good and nicely presented
Stayed in March 2024
Reviewed: March 11, 2024
Tracey
AustraliaThe staff and location were excellent value for money
Stayed in March 2024
Reviewed: March 8, 2024
Steve
SwitzerlandGreat hotel gym, awesome staff, good breakfast and nice location in the heart of the old quarter of Hanoi. It's definitely one of the best hotels in Hanoi. The rooftop bar is amazing too even though a bit pricey but that's not very uncommon for a rooftop bar so not something negative.
Stayed in March 2024
Reviewed: March 7, 2024
Baiju
IndiaNothing
Great location. Exceptional staff. Well appointed rooms and a very good morning buffet spread.
Stayed in March 2024
Reviewed: March 6, 2024
Yvonne
United States of AmericaBreakfast buffet was extraordinary. Location was central to everything. Beds were luxurious. A perfect place to stay in Hanoi. Staff were most welcoming and provided excellent service with tours, restaurant recommendations, and everything we needed.
Stayed in March 2024
Reviewed: March 2, 2024
Helen
AustraliaWished the upper bedroom floor was mopped. Bit hard getting up and down the staircase.
Loved the breakfast and the staff made it feel like home.
Stayed in February 2024
Reviewed: March 1, 2024
Giulia
ItalyEverything was great! The hotel and room were very spacious and beatiful, the staff extremely nice and helpful, location perfect. Great breakfast and great sky-bar. Absolute recommendation!
Stayed in March 2024
Reviewed: February 27, 2024
Alexandra
AustriaExtremely friendly and helpfull staff!
Stayed in February 2024
Reviewed: February 19, 2024
Arpit
MalaysiaGreat breakfast, one of the best we've had during our stay in Vietnam. The genuine friendliness and courtesy of the staff elevate the entire hotel experience, creating a welcoming atmosphere where every interaction feels personal and memorable.
Stayed in February 2024
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