Dockrail Road, Foreshore, 8001 Cape Town, South Africa
#80 of 205 hotels in Cape Town
Guests' ChoiceBased on 843 hotel reviews
8.6Cleanliness
9.3
Comfort
9.2
Location
8.1
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Anthony
AustraliaGreat location for the night before a cruise
Stayed in May 2024
Reviewed: May 19, 2024
Ignaz
SwitzerlandNights could be sometimes be a little bit noisx (harbour!)
The location close to the harbour. Excellent room service.
Stayed in May 2024
Reviewed: May 19, 2024
Kiara
United States of AmericaThe staff could have been more friendly.
Absolutely loved the cleanliness and location.
Stayed in May 2024
Reviewed: May 12, 2024
Masashi
JapanPool looks nice but it is cold. If the water becomes hot, it would be more nice. I like gym, but the number of treadmill is two. If more treadmill, it would be great.
The location is very nice. It's easy to access to Waterfront and conference center. Safety is very high, we can walk around the hotel even in the night.
Stayed in May 2024
Reviewed: May 11, 2024
Montida
United States of AmericaI like the service hospitality and cleanliness. Excellent breakfast
Stayed in May 2024
Reviewed: May 8, 2024
Hilda
KenyaThe breakfast was the same daily, granted the offer is wide and good but it would help to change it little to avoid the monotony of seeing the same spread daily The pool is not heated.
The staff were friendly and very helpful
Stayed in May 2024
Reviewed: May 6, 2024
Wardah
South AfricaStunning hotel and location. Very clean, friendly staff. Highly recommended.
Stayed in May 2024
Reviewed: May 5, 2024
Paul
United States of AmericaBed too hard — caused back pain..
Great staff. Room very nice.
Stayed in April 2024
Reviewed: April 26, 2024
James
United States of AmericaNothing , I cannot say enough kind words about this hotel .
Everything … everyone at this hotel is guest friendly …easy check in and easy check out . Large comfortable room , awesome beds. Close to the Cruise Terminal . Dining was very nice and the food was very good . Breakfast was also very good with lots of varieties . The coffee was very good for automation ! We were going on an excursion on check out and the hotel kindly stored our luggage until we returned . I highly recommend this hotel !
Stayed in April 2024
Reviewed: April 23, 2024
Pustka
PolandOnly outside swimming pool. Not easy access from front of the hotel to Waterfront area (temporary / permanent fence? April 2024)
Spacious and clean rooms. Varied breakfast with a large selection of fresh fruits. Tasty dishes from the menu. Very friendly and helpful service, from the baggage handler to the general manager.
Stayed in April 2024
Reviewed: April 22, 2024
Lungile
South AfricaNothing.
Very well appointed, the decor is simple and classy. Lack very clean and conveniently located not far from Waterfront and freeway. Sisanda (front desk), Yoli (assisted with luggage) The night manager (Loyolo- I think) and Chayita (waitress) we simply amazing! The service is exceptional. Definitely will stay here again.
Stayed in April 2024
Reviewed: April 21, 2024
Abisola
NigeriaOne day during our stay there was no running water in the entire hotel. This came as a shock and inconvenience. No effort was made to compensate guests for the terrible inconvenience.
Breakfast was awesome!
Stayed in April 2024
Reviewed: April 16, 2024
Shona
United KingdomExcellent hotel, beautiful clean rooms, lovely food and exceptional staff. Most certainly would recommend this hotel.
Stayed in March 2024
Reviewed: April 13, 2024
Artur
PortugalNothing in particular, but higher grades would be reserved to premium establishments in my point of view.
Nice room, comfortable bed and good breakfast.
Stayed in April 2024
Reviewed: April 9, 2024
Johann
South AfricaThe breakfast was excellent!! The staff was very friendly and helpful.
Stayed in April 2024
Reviewed: April 9, 2024
Mpho
South AfricaBreakfast was nearly the same each day, the day we ordered from the kitchen, we had to wait for our orders for more than +-30 minutes.
The room was always clean and comfortable during our stay. Staff members always assisted whenever we needed assistance, and we enjoyed our stay.
Stayed in April 2024
Reviewed: April 7, 2024
Judy
United States of AmericaBreakfasts are great. Not only is there a large selection, you can also order from the menu which is included.
Stayed in April 2024
Reviewed: April 7, 2024
Christine
United Kingdomour stay was too short.
friendly staff and always willing to answer our questions.
Stayed in March 2024
Reviewed: March 28, 2024
Christine
AustraliaNothing
Great location and good breakfast - very friendly and helpful staff
Stayed in March 2024
Reviewed: March 17, 2024
Richard
United States of AmericaIt would have been nice to have a shuttle that ran to the water front when the canal taxi was not.
Breakfast was fantastic and location with the canal taxi was great.
Stayed in March 2024
Reviewed: March 17, 2024
James
United KingdomNothing really! The rooms’ soundproofing could be a little better, but other than that there really was nothing to complain about.
Everything! The hotel is very clean and the restaurant/bar are excellent. The breakfast is varied and enjoyable, and the buffet never feels to busy. The staff at this hotel are absolutely fantastic; thank you very much to Denver for his help with my TV and David at reception for the assistance with my room. The staff here are truly excellent! I’d highly recommend staying at this hotel if you’re in Cape Town. The shuttle bus to the waterfront is very useful as well.
Stayed in March 2024
Reviewed: March 16, 2024
Emer
United KingdomThe only negative thing is the location because although the hotel is technically on the V&A Waterfront, it is not really safe to walk there from the hotel due to the road layout so it’s really a short (10-15 minute) Uber ride away. On the plus side, Uber fares are very cheap.
The rooms are large, very comfortable and clean as are the public areas. Breakfast was excellent with a great choice of food and the staff were lovely, helpful and efficient. Nothing seemed to be any trouble. Reception staff were also professional and friendly as were all of the front of house staff. The sun deck is very clean and comfortable too.
Stayed in March 2024
Reviewed: March 16, 2024
Abdurrahman
South AfricaDisabled bathroom leaked
Staff. Extremely friendly. Extra props to Toshia on the service.
Stayed in February 2024
Reviewed: March 14, 2024
Gray
AustraliaA bit of an issue with getting into the waterfront but with the shuttle and water taxi on offer it made it easier
That it wasn’t a huge hotel
Stayed in March 2024
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