Nothing at all.

We ALWAYS stay at Cape Heritage when we go to Cape Town (we are from the USA). This visit was our 5th. It is a very centrally located heritage hotel near top-rated restaurants (several literally right across the street), shopping and many sights (the colorful Bo Kaap neighborhood is just around the corner). The staff are phenomenally friendly and helpful. The breakfasts are very tasty. The rooms are beautifully decorated. There is a courtyard with several restaurants including a place called Jerry's Burger Bar which serves a selection of amazing burgers at very reasonable prices. For those who self drive, there is a guarded parking lot just around the corner). We find it WAY nicer than staying in the ultra touristy Waterfront area.

Stayed in May 2024

Nothing. The staff is like family and all are so helpful.

It’s so charming. Built in the 1700’s but the property is up to date and beautiful. The place is clean, the shower has lots of pressure. It’s close to everything. When traveling, we always like to familiarize ourselves with the Hop On Hop Off. The main stop is just two blocks away.

Stayed in May 2024

NOTHING!

EXCEPTIONAL CHECK-IN EXPERIENCE AT RECEPTION FROM THE FRIENDLY, WELCOMING STAFF! BEAUTIFULLY DECORATED HOTEL WITH CONVENIENT PARKING AND VERY CENTRAL LOCATION. WE HAVE BEEN STAYING AT THIS HOTEL FOR MANY YEARS AND THEY NEVER DISAPPOINT - ONLY EXCEED EXPECTATIONS!

Stayed in April 2024

Nothing!!!

The staff was outstanding, always with a smile on there face. Room was large and well appointed. The breakfast was top notch with a really good selection. We Would highly recommend The Cape Heritage to everyone!!

Stayed in May 2024

Loved the location, decor, staff, artwork

Stayed in May 2024

Renovating the room but it has a kind of old charm again it depends on the room you have

Charming hotel but it all depends on the room. The whole place is a bit old but the staff is great and location perfect if you look to be in city centre

Stayed in April 2024

Noise noise noise. When the neighbors start partying it can be throbbing loud late into the morning.

Amazing staff and lovely old building with beautiful art throughout.

Stayed in May 2024

The rooms pick up some street noise (cars, loud pedestrians, etc), but it is not so significant as to outweigh all the positives.

This was our 4th stay at the Cape Heritage Hotel in 3 years. We are from the US and always pick Cape Heritage because of its central location in Cape Town near wonderful shops and world-class restaurants, its amazingly friendly, caring and helpful staff, its cozy rooms and its great breakfasts. They just renovated some of the rooms and bathrooms so they have a very crisp and clean feel. There is also a secure parking lot just around the corner. Oh, and did we mention Jerry's Burgers just inside the courtyard? Mmmmm...if you like great burgers, fries and Greek salad, well you do not have to look any further!

Stayed in April 2024

- Felt that the room door needs a seal. We had read reviews that the location is a little noisy (nearby restaurants). But, what bothered us was the light seeping through the hallway into our room the whole night and that all noise (talking etc) could be heard very clearly. Something a simple door seal could fix

- Staff (helpful and friendly) - Decor (quirky art collection) - Location (well located for key attractions and nearby restaurants) - Size of room, comfy robes and appreciates the unlimited filtered water

Stayed in April 2024

Great location, awesome ambience , very comfortable, spacious balcony with comfy loungers

Stayed in April 2024

Nothing!

So much authentic Cape decor and facilities. Staff were attentive and helpful and the location great. We loved the art and old feel. Breakfast was very good and there are excellent restaurants within the block and across the road

Stayed in April 2024

Didn’t bother us but could be a bit noisy if you’re staying on the outer edge of hotel - old features means single glazed windows.

Great rooms, all different and interesting. Lovely staff, really helpful and kind. Well located. Good breakfast. Parking really convenient.

Stayed in April 2024

There is nothing not to like.

Everything. The staff were so friendly and helpful. The hotel is in a great location, near hop on hop off bus and free walking tours. Breakfast was lovely. Room was beautiful. Court yard at the back of the hotel was great to relax and have a drink and something to eat. A lovely heritage hotel.

Stayed in March 2024

Rooms were amazing and the bed large and very comfortable. We had a very large room with a large bathroom, the shower was great. Nicely stocked mini bar with good price. The staff were very friendly and efficient

Stayed in April 2024

N/a

Beautiful original property on the perfect location. Walking distance to galleries, Green Market Square. 5 mins by car to the Waterfront and Table Mountain.

Stayed in April 2024

Rooms was large and lovely. Location was great. Staff were super friendly and very helpful with information about the city.

Stayed in April 2024

Some noise outside due to restaurants

Location Staff Atmosphere Great vibes Nice breakfast

Stayed in April 2024

The hotel is lovely and quirky, with every room designed differently. The staff are friendly and very helpful.

Stayed in March 2024

The staff at the hotel was super helpful and friendly. We had a wonderful stay, thanks.

Stayed in March 2024

Street is noisy.

Character of the building and room.

Stayed in March 2024

Lighting in the bathroom in particular was dim. Noise from the street could be loud until midnight or later.

Location was very good. The hotel has real charm. The room decor I would describe as vintage. The breakfasts were excellent. The bed was very comfortable. The staff were genuinely friendly and helpful.

Stayed in March 2024

The staff was very friendly and helpful. The room was very clean and spacious. the bed was very comfortable. Overall an very nice stay :-)

Stayed in March 2024

Everything- Perfect location, lovely staff

Stayed in March 2024

Having to check out

Location was great just a few minutes walk to the hop on bus, the staff are FABULOUS, lots of places to eat close by. Breakfast is top notch and the mini bar was reasonably priced, had a wonderful 5 night stay and felt right at home. Definitely wouldn't have had as much fun if I had picked a different hotel. Great market just down the street too. Couldn't fault anything in either the room or service, was sad to leave.

Stayed in March 2024