Reviews of Hotel on the Promenade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
11 Arthurs Road, Sea Point, 8005 Cape Town, South Africa
#15 of 205 hotels in Cape Town
Guests' ChoiceReview Score
Based on 439 hotel reviews
9.4Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.6
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Facilities
9.4
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Staff
9.8
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Value for money
9.5
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Free WiFi
9.8
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Reviewed: May 20, 2024
Paola
Brazil71 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 5 nights
- • Submitted from a mobile device
Although the staff is lovely, the manager/owner is not very friendly (always looked angry and got upset with simple questions). The beach near by is also not the best one.
Nice view, lovely and helpfull staff and very good breakfast.
Stayed in May 2024
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Reviewed: May 20, 2024
Gail
United States of America8 Reviews10“If we return to Cape Town I will definitely want to stay here again!”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 5 nights
- • Submitted from a mobile device
Great value for the price! Modern, clean, and comfortable. Wonderful breakfasts and the other meals we chose to eat at the on-site restaurant were great too! The staff were lovely. Very happy with the location.
Stayed in May 2024
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Reviewed: May 19, 2024
Prithijit
United States of America4 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Deluxe Room
- • Stayed 6 nights
- • Submitted from a mobile device
Excellent location, nice owners and staff, excellent kitchen.
Stayed in May 2024
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Reviewed: May 17, 2024
Sarah
New Zealand9 Reviews9.0“Safe, comfortable stay at Sea Point”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
Great location in Cape Town, felt very safe and had no issues with leaving the car on the street outside. Easy to walk to the promenade and surrounding restaurants. The room was spacious and the bed and pillows were very comfortable. The different light options were great at nighttime when winding down, and the ability to shut the blinds from the outside for complete darkness helped with the jet lag. The staff were friendly, and we were able to check in early which I am very grateful for as we had arrived on an early international flight.
Stayed in May 2024
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Reviewed: May 16, 2024
Lauren
United States of America9 Reviews6 helpful votes10“Lovely staff that were welcoming and accommodating!”- • Leisure trip
- • Group
- • Deluxe Double Room with Balcony
- • Stayed 1 night
The room was a little small. We had twin beds, but they might have had an inch between them.
Really enjoyed our stay. The staff were wonderful!
Stayed in May 2024
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Reviewed: May 13, 2024
Jelenahaj
Netherlands22 Reviews7 helpful votes10“Really nice and cosy hotel in a lovely location”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
The room / hotel doesn't really have nice views of the promenade (this was not promised so that is fine).
The hotel is quite modern and very cozy. I liked that it is small and has a feeling of a less commercial and sterile accommodation that you normally get in large hotels or hotel chains. The welcome was quite nice - I was brought to my room and given a quick tour to explain where everything was and how to use certain features.
Stayed in May 2024
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Reviewed: May 7, 2024
Sam
South Africa13 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
It was an exceptional stay. Very comfortable beds, dark room at night with no lights shining anywhere. Amazing breakfast. Everything was fabulous.
Stayed in May 2024
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Reviewed: April 29, 2024
Rushda
Australia4 Reviews1 helpful vote8.0“Good place to rest after a long day of activities”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
The manager didn’t really smile that much as we didn’t have keys to get in at night it felt like we were putting him out and we were generally back before midnight
It was close to Seapoint pools, walking distance to shops and good restaurants. Good size bedrooms and bathrooms, good breakfast and coffee. The staff we super friendly. we really just used it to rest our heads.
Stayed in April 2024
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Reviewed: April 27, 2024
Travers
Ireland14 Reviews1 helpful vote10“Fabulous Hotel”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 9 nights
Nothing
The Hotel on the Promenade is a beautiful boutique hotel just a few steps from the promenade. The location is excellent. The rooms are beautiful and cleaned very day. The breakfast was absolutely fantastic and by far the best we had in our 4 weeks travelling South Africa. Els and Luc were wonderful hosts and looked after us so well during our 9 night stay with them. The food in the restaurant is amazing and very reasonably priced so much so we ate there 6 nights out of our 9 night stay. This hotel is very homely, the staff are all really nice and provided great service. The hop on hop off bus stops just a few hundred meters away from the hotel. The sunsets in Seapoint are amazing and it is really safe to walk around both day and night. V&A Waterfront Camps Bay and the CBD can be easily reached by Uber which is very inexpensive within a few minutes. We would happily return to Seapoint and the Hotel on the Promenade again in the future. We would highly recommend this hotel to others. Thank you Luc, Els and all the team for making our stay so enjoyable.
Stayed in April 2024
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Reviewed: April 25, 2024
Kathleen
United Kingdom13 Reviews3 helpful votes10“Fabulous boutique hotel in great location.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing!
We absolutely LOVED this hotel. Wonderfully friendly staff (and owners) who made us feel so welcome. Spotlessly clean rooms (with super showers) and excellent food.... breakfast included in the room rate too! In an ideal location for everything to enjoy in Capetown. Highly recommended.
Stayed in April 2024
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Reviewed: April 24, 2024
Sander
Netherlands4 Reviews10“Great first 2 days in South Africa, making us feel very at home with very friendly staff and great sleep!”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Absolutely nothing
Great location, very friendly staff and incredibly good beds
Stayed in April 2024
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Reviewed: April 19, 2024
Paul
Australia15 Reviews2 helpful votes9.0“A very pleasant stay where all our needs were met.”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
I thought the room, its furnishings, etc were top class! The manager explained certain things within the room which avoided us having to ask subsequently. Location was also perfect.
Stayed in April 2024
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Reviewed: April 19, 2024
Kobus
South Africa54 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Group
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
Breakfast was paid for but only get served from 07h30 - which is a problem if you are in Cape Town for business and need to be at clients at 08h00 or even 08h30.
The location.
Stayed in April 2024
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Reviewed: April 15, 2024
Annabelle
United Kingdom19 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Lovely hotel, very comfortable and great location in Seapoint. Staff were very friendly and helpful.
Stayed in April 2024
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Reviewed: April 13, 2024
Kimberlee
South Africa1 review10“Lovely stay in the little luxury right by the sea”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Quaint and really good location. Good showers as well. Coffee great and food delicious!
Stayed in April 2024
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Reviewed: April 9, 2024
Gerald
Australia1 review8.0“excellent small boutique hotel”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
maybe scale down the furniture in the room
choice of breakfast included, good vibe in the restaurant. All staff were friendly and helpful. room had all the facilities you’d expect. felt secure
Stayed in April 2024
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Reviewed: April 8, 2024
Christian
South Africa28 Reviews4 helpful votes10“Excellent stay”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
Hotel on the Promenade is a small boutique hotel. Close to the Sea Point Promenade and numerous restaurants and shops. A nice feature of my room was the large terrace.
Stayed in April 2024
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Reviewed: April 6, 2024
Eva
Australia15 Reviews5 helpful votes10“Brilliant boutique hotel that feels like home.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Not a thing.
Hotel on the Promenade is an exceptional boutique hotel, where the service, hotel amenities, food is sensational. We are seasoned travellers and this hotel was a delight to stay in. We spent 4 days at the hotel, and it literally felt like home away from home. From the thoughtful touches in the room, to the friendly yet professional service, there was nothing lacking in our stay. The location was one block from the beach, and very convenient to restaurants and shops. This place is excellent value for money.
Stayed in April 2024
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Reviewed: March 30, 2024
John
Netherlands108 Reviews6 helpful votes10“Very nice accomodation to visit Cape Town.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
I liked everything: the extremely good food (compliments to the chef), the friendly staff, location in a friendly neighbourhood. Next time, I will take this hotel again! Easy to walk to the Waterfront via the esplanade.
Stayed in March 2024
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Reviewed: March 29, 2024
John
Netherlands108 Reviews6 helpful votes10“Very good horen in friendly area”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
Staff extremely friendly. Food is fantastic, prices reasonable. You do not have to go out for breakfast nor dinner. Are is safe. Lots of shops. You may walk to the Waterfront in 3/4 hour via the esplanade.
Stayed in March 2024
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Reviewed: March 28, 2024
Wendy
United Kingdom14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Perfect location Perfect parking arrangement Good access to sea, waterfront, restaurants, sights Excellent automatic blinds to cut out light Met our requirements
Stayed in March 2024
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Reviewed: March 25, 2024
Johann
South Africa27 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 3 nights
Nothing about the hotel, just a pity there are so many beggars in the area who keep approaching tourists. But i think this is a general problem in Cape Town.
great location and great breakfast. Modern hotel with comfortable room
Stayed in March 2024
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Reviewed: March 23, 2024
James
United Kingdom7 Reviews1 helpful vote10“First class”- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Great location and service
Stayed in March 2024
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Reviewed: March 13, 2024
Dennis
Netherlands34 Reviews1 helpful vote8.0“Staying here is somewhat like living in a small camper. Not a big issue but it need some flexibility”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 4 nights
Rooms are rather small.
Perfect breakfast/lunch. Dinner we used in the city. Very nice personal and professional service.
Stayed in March 2024
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