R310, Helshoogte Pass, Banhoek Valley, 7600 Stellenbosch, South Africa
#1 of 37 hotels in Stellenbosch
Guests' ChoiceBased on 50 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.6
Facilities
9.8
Staff
9.6
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 25, 2024
Ntshekisang
South AfricaNothing
Ambience and Class
Stayed in April 2024
Reviewed: February 24, 2024
Alain
United KingdomNothing
Everything 😍😍😍… The room, the food, the location, the service 👌🏾
Stayed in February 2024
Reviewed: February 4, 2024
Guy
FranceA wonderful break away in the most beautiful spot of the Wine region. Perfect service systematically exceeding expectations.
Stayed in February 2024
Reviewed: January 18, 2024
Frank
NetherlandsUnique top service!
Stayed in January 2024
Reviewed: January 8, 2024
Michal
Czech RepublicThis hotel is really gem. Everything was absolutely amazing from the check-in to check-out. This hotel is like heaven. Amazing spa, superb pool area, excellent apartments, simply the best. There isn not any negative. We really enjoyed our stay. Thanks to all staff in the hotel. Food in the restaurant is really delicious. 🙏🙏🙏 wish to spend there more nights.
Stayed in January 2024
Reviewed: March 12, 2023
Terry-anne
South Africaattention to detail. fresh milk in fridge was not replaced as it was sour. left it out and it was put back in the fridge. just a little thing but staff should check this. otherwise very nice
beautiful
Stayed in March 2023
Reviewed: February 6, 2023
Dan
United Kingdomcomp MCC was flat and very small pour vs price. inside seating at Delaire restaurant for dinner
Villa was excellent- perfect
Stayed in February 2023
Reviewed: February 2, 2023
Andrew
United Kingdomnothing
faultless
Stayed in February 2023
Reviewed: February 2, 2023
Siwan
United KingdomNothing
This is easily the best place we have ever stayed in. We stayed in Delaire Graff for one night on our honeymoon and it was perfect. The room was so spacious and had everything we needed and more. The free wine tasting and breakfast in our room were lovely added extras.
Stayed in January 2023
Reviewed: October 16, 2022
Sanem
AustraliaNA
Exceptional Service
Stayed in October 2022
Reviewed: September 4, 2022
Teresa
South AfricaThe location is perfect , restaurant decor is beautiful, The staff are an integrate part of the experience, they are all well trained and extremely competent. Faultless experience. World class.
Stayed in August 2022
Reviewed: September 4, 2022
Sana
Qatarthe lodge has only two restaurants and there are not many varieties of food on the menu and they are serving similar dishes it would be better if there was more
It was an excellent and luxurious stay.. The staff are wonderful and serve us to the best they can do.. The villa is wonderful and equipped with everything you need and heating is everywhere even in the bathroom floor.. The swimming pool has heating.. They clean the rooms twice a day.. The spa is wonderful and luxurious. We enjoyed the massage and facial treatment and they had beautiful fragrances..we went horse riding and it was a great experience...everything was more than wonderful
Stayed in September 2022
Reviewed: April 18, 2022
Jaye
South AfricaNothing
The most exclusive thrilling experience, only 5 star international experience I have ever had in South africa
Stayed in April 2022
Reviewed: March 22, 2022
Barbara
United KingdomUnbelievably noisy selfish party at dinner. Should have been dealt with by management much sooner. Several unhappy diners!
excellent premises, staff and service.
Stayed in March 2022
Reviewed: March 6, 2022
Jacqueline
United KingdomGreat choice and excellent food.
Stayed in March 2022
Reviewed: February 9, 2022
Murphy
United States of AmericaUbers struggled to find me. Regularly ended up on the wrong level or landing. Can happen with an extensive estate.
Truly a beautiful experience. The lodgings were so peaceful, the amenities were tasteful and even included a yoga mat in case I wanted to zen out to the mountain views. Was impressed with the staff that went out of their way to be helpful.
Stayed in February 2022
Reviewed: December 11, 2021
Abdulrahman
Saudi Arabiathe movie stopped at the middle because it’s so old dvd 😂,,,, the lady who called us to leave did not give us any time to adjust our selves so my wife finish her massage therapy so simply she didn’t continue her massage and we checked out
our standard amazing and simply woooow
Stayed in September 2021
Reviewed: October 25, 2021
Paul
SwitzerlandThere are a few things which could improve the experience for other guests. - Not all TV channels in our room were clear, some were breaking up. - The kitchen in the Indochine restaurant seems to be a bottleneck. The service in the restaurant is great but it takes too long for dishes to be prepared impacting the overall experience. We witnessed this both at dinner and at breakfast when very few people were in the restaurant. Your other restaurant down the road has this aspect down to a fine art and our lunch met all the quality standards you set for yourself.
We had a fantastic experience overall. Service of the staff was excellent throughout. Staying at your estate was an experience we won't forget.
Stayed in October 2021
Reviewed: October 20, 2021
Sandro
United States of America-
tasteful decoration rooms fantastic
Stayed in October 2021
Reviewed: October 14, 2021
Kalyani
South AfricaNothing
The views were amazing. The sculptures were just fantastic. The entire property and the perfumed trees gave the place a welcoming feel.
Stayed in October 2021
Reviewed: August 19, 2021
Gerrit
South AfricaBreakfast 50/50. Too many citrus fruit. Would have liked some pawpaw maybe. Rest of breakfast perfect.
Stayed in August 2021
Reviewed: March 6, 2023
Sophia
South AfricaThe privacy wasn’t there. Some of artists overexposed. Lack of attention to detail in services especially Spa. Although we confirmed halal as our option, it wasn’t carried forward.
The artwork. Location. Restaurants
Stayed in March 2023
Reviewed: February 4, 2023
Anonymous
United KingdomThe Hotel describes itself as the ‘Jewel of the Cape Winelands’…that’s a lot to live up to…and based on our stay it deserves that moniker.
Stayed in February 2023
Reviewed: February 12, 2024
Isaac
United KingdomThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
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