We found the Dock House to be the perfect starting point after landing in Cape Town! It's a bit hard to find at first, but once you know where to go it's very conveniently and centrally located on the V&A Waterfront. The rooms are lovely, well-appointed, and the beds are quite comfortable - there was even a veranda for us to have our morning coffee! The included breakfast is wonderful - everything was delicious and Ashley takes extreme care in both the decor and latte art. Would definitely stay here again!

Stayed in April 2024

Service rather slow and fruit not very plentiful

Food quality was good, staff very friendly

Stayed in February 2024

Nothing

Great location, all the staff were extremely helpful.

Stayed in February 2024

I would expect more support to book some nice restaurants, we were recommended & booked for a very touristic average restaurant at the waterfront.

Super special welcome, amazing location, beautiful room and great cleaning and luggage services.

Stayed in February 2024

AMAZING! Don’t hesitate to book. Would stay here again 100%

Stayed in January 2024

A but noisy outside by the pool at the weekend

Had character

Stayed in January 2024

Nothing at all

Everything, it’s superb

Stayed in January 2024

Nothing.

Bags of character and comfort. Stunning gardens. Excellent staff and service. Amazing breakfast.

Stayed in January 2024

There is a certain amount of noise from live music and bands across the road but that didn’t bother us at all. Our only problem while there was the air conditioning in one room did not work and although they repeatedly tried to fix it, it never worked properly. Saying that they offered us an alternative room in the sister hotel which we declined. They also made up for it by giving us one of our rooms for a late check out at 3 pm on departure day which for a family of 5 adults was a god send.

The Dock House is possibly one of the nicest hotels in which we have stayed. The accommodation is palatial. We stayed in Superior Luxury Rooms (3). All had their own personality but equally splendid. The upstairs suites have amazing balconies with panoramic views of the waterfront. It is located across the road from the busy Waterfront Area of Capetown so is handy for restaurants and sightseeing, boat trips etc. The food was excellent we ate at the pool, and in the dining room of the sister hotel the Queen Victoria which is a more modern building but equally beautiful. Staff were friendly and helpful. We would highly recommend it for family trips or couples alike.

Stayed in January 2024

Fantastic location, lovely staff and great facilities

Stayed in December 2023

Nothing it was great

Great position lovely suite

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

Especially the hospitality from all who worked at the hotel. Serviceminded, friendly and interested.

Stayed in July 2023

Everything was exceptional, the room was gorgeous and the staff was amazing. We felt extremely welcome.

Stayed in May 2023

We were in the main building towards the right hand side but the wifi was next to non-existent.

Great location. Excellent staff attitude. Nice rooms

Stayed in March 2023

location and the room was amazing!

Stayed in April 2023

It was a real dream. Beautiful rooms and lovely staff. Special thanks to Tariq! The spa is very great, too.

Stayed in April 2023

nothing!

A beautiful hotel - incredible location, really lovely rooms and amenities and the staff were amazing.

Stayed in February 2023

it’s expensive but a real treat and huge suites

great location so close to the V&A waterfront complex

Stayed in March 2023

Absolutely nothing.

It is difficult to choose one or two aspects of the Dock House to comment on. It was a unique experience. The suite was beautiful and spacious. The staff were exceptional and gracious. The service was first class and we felt like we really mattered to everyone. It was also great being able to use the Queen Victoria sister hotel facilities.

Stayed in March 2023

Nothing to dislike.

Great location. Beautiful garden.

Stayed in March 2023

Nothing

Excellent buffet breakfast - hot breakfast also available but buffet so good did not want cooked breakfast Savoury quiches and muffins , cooked meats and cheese , scones with jam and cream , croissants danish and Portuguese tarts - smoothies etc

Stayed in February 2023

- Breakfast takes forever as they need to go to the other hotel to pick up the orders. So process is as follows: it takes more than 10 min until someone arrives to take the order. Then the guy needs to run to the other hotel to pick up the order. Really the only big drawback here - people from other hotel walk through the breakfast area and they also can use the same pool - this is not a big problem but counter intuitive to the privacy idea of this hotel

- perfect location - great rooms and bathrooms - high quality of the rooms - safe parking included

Stayed in January 2023

The shower trap was flooding. Water didn't run out well

The Personal attention from the staff especially Donovan and Monica were wonderful

Stayed in December 2022