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Well set in the Chester City Centre district of Chester, The Hotel Chester is located 3.5 miles from Chester Zoo, 19 miles from Albert Dock and 20 miles from M&S Bank Arena Liverpool. This 5-star hotel offers a 24-hour front desk, a concierge service and free WiFi. The property is a 10-minute walk from Chester Racecourse, and within 300 yards of the city center. At the hotel, every room has a closet, a flat-screen TV, a private bathroom, bed linen and towels. All guest rooms will provide guests with a fridge. The Hotel Chester offers a hot tub. ACC Liverpool is 20 miles from the accommodation, while Liverpool Philharmonic Hall is 20 miles away. The nearest airport is Liverpool John Lennon Airport, 26 miles from The Hotel Chester.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Chester, this hotel has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
or
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.1
Location
9.4
Free Wifi
9.3
High score for Chester
Select topics to read reviews:

Guests who stayed here loved

  • Barbara
    United States of America United States of America
    The hotel is located in the very center of Chester. Don’t be put off by the outside, it is so welcoming on the I side. We brought our dog and they really are a very dog friendly hotel. The staff are friendly and helpful. If you have a car then...
  • Joan
    United States of America United States of America
    Rooms were spacious, comfortable beds, and great location.
  • Jean
    United Kingdom United Kingdom
    Lovely & pristinely clean room. Delightful hallway and staff were wonderful and extremely helpful. The bed was extremely comfy and the shower terrific.
  • Graeme
    Australia Australia
    no breakfast but it had a kitchen so could easily prepare
  • Christine
    United Kingdom United Kingdom
    Central location. Very clean. Very comfortable. Lovely staff.
  • Hudson
    United Kingdom United Kingdom
    Central location. Friendly staff. Ease of access. The jacuzzi and wet room.
  • Fatma
    Kuwait Kuwait
    Everything the rooms the cleanliness the stuff the location everything was amazing but one of the room wasn’t air conditioning
  • Alexandra
    United Kingdom United Kingdom
    Welcome from Oliver was fantastic, very friendly and helpful
  • Nicola
    United Kingdom United Kingdom
    Amazing hotel. Had such a lovely stay. Gorgeous rooms and staff so friendly.
  • Diego
    Uruguay Uruguay
    everything! beautifully renovated with great taste! and netflix pre installed on the tv! great staff and a little parting gift! ❤️

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, do you have parking

    Hello, there is the Grosvenor multi-storey car park directly next door to our Hotel who charge £10 for 24 hours of parking
    Answered on 18 July 2021
  • morning is breakfast available thanks

    Hi, Unfortunately we don't offer breakfast as we don't have an on-site restaurant. In your apartment you have a selection of tea, coffee, hot chocola..
    Answered on 25 March 2023
  • Do all the Rooms have air conditioning Thanks Glenn

    Hi, Thank you for your enquiry, Our lovely Treehouse is the only one fitted air conditioning. However, we do have portable air con units available u..
    Answered on 23 February 2022
  • do you only do continental breakfast , and can you have it in bed

    We provide a complimentary breakfast of croissants, fresh fruit, cereals and milk in each of our apartments as we do not have a restaurant on site. E..
    Answered on 22 October 2021
  • Hi, are dogs allowed? We have a small Pomeranian.

    Hello, Yes, we do allow our guests to bring their small furry friends for an additional cost of £30. warm regards, Kaye
    Answered on 24 April 2021
  • How dare from train station thanks

    Hi, we are around a 15 minute walk or a 7 minute drive away from Chester train station
    Answered on 26 September 2021
  • Still looking?

Hotel area info

Amenities of The Hotel Chester
Great facilities! Review score, 9.4

Most popular amenities
  • Free Wifi
  • Family rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bingo
    Additional chargeOff-site
  • Live sports events (broadcast)
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Racquetball
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Minibar
Internet
Wifi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Pet bowls
  • Pet basket
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Ironing facilities
  • Iron
Spa
  • Hot tub/Jacuzzi
Languages Spoken
  • Welsh
  • English
  • Spanish

House rules
The Hotel Chester takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £1 is required on arrival. That's about $1. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Hotel Chester of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Hotel Chester

  • The Hotel Chester is 1,150 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Hotel Chester is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at The Hotel Chester may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Hotel Chester include:

    • Apartment
    • Studio

  • The Hotel Chester offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Bowling
    • Racquetball
    • Walking tours
    • Live sports events (broadcast)
    • Bike tours
    • Bingo

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Hotel Chester on this page.