Offering free WiFi connection in all areas, El Caracol is located 1476 feet from Caldas Park and just 1804 feet from El Morro del Tucán archaeological site. El Caracol offers private rooms with attached bathroom and self contained apartments with all towels and linen included. At El Caracol you will find a sociable on-site café with delicious home-made produce, an outdoor garden patio and lounge area for guest use. It is also possible to arrange activities in the surrounding area through our friends at Popayan Tours. Guests can find the Campanario supermarket 2 mi away. This property is 5 minutes’ walk from Casa Mosquera Museum and 10 minutes’ drive from Guillermo León Valencia local airport.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
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No credit card needed to book. We'll send you an email confirming your reservation.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.5
Value for money
9.4
Location
9.5
Free WiFi
8.5
High score for Popayan
Select topics to read reviews:

See what guests loved the most:

  • Sandra
    Canada Canada
    Excellent value! The kitchenette and spacious sleeping/sitting area in the suite made the stay of several nights very pleasant. The location, close to the centre of the historic zone but quieter, was a bonus. Terrific healthy breakfasts in the...
  • Rob
    United States of America United States of America
    Nicely furnished rooms, super friendly staff, big, tasty breakfast.
  • A
    Anonymous
    United States of America United States of America
    Really lovely rooms, very comfortable with a great design. Excellent location close to the center of Popayan and very helpful staff

Area info

Amenities of El Caracol
Great facilities! Review score, 9.5

Most popular amenities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Shower
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs COP 20,000 per day.
  • Accessible parking
Front Desk Services
  • Lockers
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

El Caracol takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Cash only

This property only accepts cash payments.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Caracol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

License number: 114402

FAQs about El Caracol

  • The prices at El Caracol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • El Caracol offers the following activities/services (charges may apply):

    • Cycling
    • Hiking
    • Walking tours
    • Bike tours

  • El Caracol is 1,500 feet from the center of Popayan. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at El Caracol is from 1:00 PM, and check-out is until 12:00 PM.