Search hotels in Guayaquil

Clean, friendly staff, great breakfast!

The hotel and staff were great. Centrally located in downtown Guayaquil. Easy to walk to Malecon 2000 and Iguana Park. The bed was super comfortable.

The location was great and there are many restaurants that you can walk to. The neighborhood is safe. We took a junior suite, which was very comfortable.

Very clean and well located right next to the malecón. The room was spacious and had a view of the river. Breakfast was also very good. Highly recommended

Near bus terminal and airport. Friendly and helpful staff. Very comfortable rooms. Good view of the city. Ample hot water. Excellent air conditioning.

Everything. Sempre quedamos aqui!

I love how friendly the staff was!!! The breakfast was delicious!!! Beds comfortable!! We were totally satisfied.. great location!!

hospitality. The staff of the hotel offered me a complimentary drink on arrival. They also took my luggage out of the car and dropped it in the room. No body expected any tip for the service.

The front desk clerk was awesome and the room was big and comfortable with a nice big shower! Ala nice to have a place to park our car!

Very good location, staff were friendly, security 24/7 and clean rooms.

The staff is always helpful and professional.

The hotel had several breakfast options. I selected the American Breakfast, including fresh juices.

Everything was perfect in my stayed.

My experience at the Hilton was fantastic from start to finish. The staff was exceptionally kind and helpful, greeting my family warmly and happily accommodating my ESA pet. A friendly tip: make sure to bring your documentation, as they do not charge for ESA pets with the proper paperwork. We were celebrating my mom's birthday, and the staff went above and beyond by helping us coordinate a surprise cake in our room, which made the occasion even more special. They also welcomed us with a complimentary drinks per person, which was such a thoughtful touch. The brunch offered a great variety of food choices, making it a delightful start to our morning. While we didn’t get a chance to try the restaurant this time, we’re definitely looking forward to exploring it on our next visit. The added presence of security at the entrance also gave us a sense of safety throughout our stay. The spa and gym facilities were excellent, and we thoroughly enjoyed the pool and jacuzzi. I wholeheartedly recommend booking this Hilton for a longer stay or even a staycation.

We feel grateful for the kindness of your staff and we loved very much the breakfast!!

I really enjoyed my stay at the Palace Hotel Guayaquil and can highly recommend it. It’s fresh and clean, the beds are comfortable, and it’s not noisy even though it’s located downtown. The breakfast is good. The restaurant also has a good reputation in the city, especially for its special lemonade. I’d say the hotel deserves the name “Palace” not because of its interior, but because of the people who work there. Someone is doing a wonderful job hiring and training the staff. Everyone is very helpful, knowledgeable, and friendly. 5+ for service. Special thanks to Christian, who was extremely responsive and helped me organize my trip. The hotel has an excellent location: a multi-story shopping mall is just across the street, and there is a large supermarket on the corner as well. Guayaquil is one of the best places in Ecuador for shopping—the balance of prices and quality is amazing compared to the USA, Europe, and Russia.

Nothing. They canceled my reservation at 11 at night on the way there. And it's outside the nicer area.

The staff is very bitter I do not recommend it