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I like that it’s located in a nice area for anything. I stayed here this time last year and I loved it. I think it’s the best hotel I’ve ever stayed in and I’ve stayed in a few. So thank you so much I’ll be back next year or I am hoping again this year lol

The property is very very clean and tidy and the location is very good I really enjoyed it thanks see you guys next time.

The warm welcome from the staff, especially the duty manager (13th August 2025 day time)who upgraded us to a spacious room with a double and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive breakfast staff, and the convenient location near Birmingham city centre.

Th reception staff were absolutely lovely

All is good. I didn’t expect that much with my booking

It was nice, easy to access, clean, refreshing and the staff was so nice and helpful. Thank you Elsa and Bertrand you both made my stay easier ☺️

The Room was absolutely fantastic. The staff were polite and extremely helpful with every aspect of our stay. The beds were comfortable and we had the best nights sleep. The air conditioning in the room really helped too. Overall we can't fault at all. The hotel also upgraded our room and this was such a lovely gesture.

I originally booked the wrong dates and they were changed for me at no extra cost. The staff are absolutely superb in every way. Location so close to China town and the Bullring is the best.

I liked the room although cheapest felt spacious and well set up

Friendly staff, very comfortable bed

Great location, quiet comfy and nice shower!

There was hairs on the bed and on the table . There was spots of blood on the bath room floor

It was a great location and the facilities were good.

Breakfast chef who made omelette for us. Very professional and polite

My initial room had an issue with extremely hot water pouring into the shower, room was full of steam. The member of staff was EXTREMELY helpful. She moved my room and was nothing but apologetic. Perfect care by the staff.

Hotel was in a great location and very friendly and homely. Breakfast was freshly cooked and very tasty

Everything was amazing, the location, the staff, the comfort of the room, cleanliness, the bed, this is my favorite hotel in Birmingham from now on. 👍🏻👌

I'd booked 2 nights for a job interview nearby. On arrival was told my room had been upgraded, the room was very nice with all the facilities I needed. As someone who often has difficulty finding hotels with firm pillows was delighted by the selection of pillows in the room. Breakfast was really good, all the staff were lovely! Definitely recommend!

This hotel was the best in our travels this holiday. The was modern, large and very comfortable. The breakfast was as good as any we have had so far, and we also had dinner in the restaurant, which was excellent. They staff were very attentive and courteous. Will definitely stay again next time in Birmingham.

Excellent hotel excellent Service highly recommended

Everything was absolutely perfect. Thanks a million!

The room was stunning and they had plugged in an extra radiator to make is super cosy on arrival Also happy hour champagne !

Everything, I can't believe how great the apartment was. Great location. Just fantastic