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I am extremely disappointed with the way we were treated by the night manager during our stay last night. Unfortunately, this is not the first time we have experienced this problem with the same person. We already complained about his behaviour last year, but apparently nothing has changed. We were travelling as a group of seven families, and several of us were shocked by the way he spoke to us. His attitude was rude, disrespectful and completely inappropriate for someone working in hospitality. One example was when we entered the hotel late at night through a door that was open. Instead of simply dealing with the situation professionally, he repeatedly questioned us: “How did you get in? How did you get in?” and then proceeded to lecture us. If a hotel entrance that should be locked is left open, that is a matter for the hotel to investigate internally. Guests should not be spoken to as though they have done something wrong simply because they entered through an open door. What makes this especially disappointing is that we are not occasional guests. We travel regularly from Germany to the Netherlands and stay in this area around twice a month. Our wider group represents approximately ten families who regularly need accommodation. We have given this hotel another chance after our previous complaint, but experiencing the same behaviour again makes us seriously question whether our feedback is being taken seriously. If this situation continues and no action is taken, unfortunately we will have to choose another hotel for our future visits. This would mean losing not just one guest, but potentially around ten families who regularly stay in the area. I strongly ask the hotel management to take this complaint seriously, investigate the conduct of the night manager, and ensure that guests are treated with basic courtesy and professionalism in the future. We would appreciate a response from management explaining how this matter will be addressed.

Enschede has the right balance of historical town mixed with modern academic facilities at Twente University. Good transport, friendly locals and lots of students from around the globe make this town a very lively and prosperous community.

The city center "Oude Markt" is cosy with many bars and restaurants with food from almost all over the world. We found a Dutch restaurant that we highly recommend. "De Ouwe Compagnie" at Waalstraat 39 and a French-inspired one called "Bardot" at Langestraat 47c.

Enschede is a pleasant medium-sized city - you'll get to know the centre within a day. There's a pedestrian area, Saturday markets and plenty of places to go for a beer or a bite to eat. We also had a pleasant cultural experience as the town's 700 year celebrations are taking place in 2025.

Perfectly sized town to visit, many shops, cafés and restaurants, as well as museums. Unfortunately I could only visit Enschede for a day, I would have liked to check out the town a bit more closely with more time. Very clean and lively.

Enschede isn't the tourist hotspot of other places in Holland but the old town is beautiful with lots of places to eat and drink. The new town blends nicely and is immaculately clean. Driving is easy plus the train network is great and easy to use. Germany and its delights are only five minutes away but best of all, the locals are lovely. Hire a bike and get around in this rider friendly town much easier. The Rijksmuseum, though not a patch on the one in Amsterdam is worth a visit though a bit pricey. Lovely place to visit but don't expect too much as its quite a small town.