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Quiet place, easy check in

The lady on the check-in was very hospitable even though we arrived in the night. The nature around should be full of animals, we saw a fox very early in the morning, the lake nearby should be great - unfortunately we just overslept before going to the Katowice airport early in the morning. This should be a spiritual place. Everything looks new in the room, comfortable beds, dark curtains to protect from the outside lights and for better calm sleeping

The room and bathroom were pretty spacious. The restaurant had good food, but I felt like the price was on the high side for the quality and quantity.

All OK.

The room was clean, the bathroom was clean and spacious. The hotel is a well-preserved historic building in a medieval town, next to a magnificent cathedral and an old castle. The room had dark wooden furniture. The restaurant was really nice and the service was excellent.

Staff was very accommodating, quiet location, beautifully furnished. Good water pressure and room temperature control.

Very clean, warm and comfortable room. All facilities provided.

Coming to Poland not knowing the language at all, I was afraid of communication troubles… this was not the case! Most of the staff spoke English and for those who found it more difficult they still greeted me with laughter and smiles (making it a positive experience until we managed to get our points across) I had booked a double room of which was clean, comfortable and bigger than I had expected prior, rooms made up daily! No mini bar although, all services could be ordered to the room and there is a supermarket 2 min away where you could buy all the additional snacks you could need! Food was also very good, breakfast being served in a buffet style with a variety of breakfast foods, coffee, tea, juices and breakfast ‘deserts’! Lunch and dinner took place in the restaurant of the hotel of which was also very nice for the price (despite one night having some pork that was more on the tough side..however, that was a one time thing in the 2 weeks I stayed!) Free WiFi with strong service around the hotel! Spa and wellness area was free to use as a guest of the hotel, professional and relaxing! (Spent most evenings of my stay there, de winding on all personal stresses with a drink in hand and generally a positive, relaxing experience!) food from the restaurant can also be ordered in this area! I would like to say a big thank you to all the staff! However, I would further like to take this opportunity to personally thank Martyna for helping with all my questions and going out of her way to make me feel welcomed, always with a smile, laughter and high profesionalism! Thank you! (Bardzo dziękuję!) Special thanks should also go to Klara, (Zuzanna/ Sousana..?)and Gosia, you all had me leaving our conversations with a pleasant attitude, with your actions making me feel extra comfortable and important! Thank you girls for being above and beyond! My only negative about this hotel (even if it’s not really about the hotel) is the location..