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Reasonable price and overall clean hotel!

Honestly? The cleanliness of the hotel!

It was clean and a nice location

The breakfast was perfect. The options were great for the family!

The staff was friendly and very helpful. The facility was clean n the location was great. I was very happy. We will be coming back.

Everything the manager was absolutely perfect

Room was a great price for the size

Central location, vicinity to Cincinnati zoo & botanical garden, University of Cincinnati, Dominos, McDonalds, Chipotle & other restaurants. Krogers is at a 10 minutes walk. Very friendly & helpful staff, at the front desk, kitchen & services. Our room was very spacious, bed & linen were perfect. All day coffee & hot water available at the lobby.

The staff was incredibly helpful and accommodating. They shared fascinating stories about the hotel’s history and gave us excellent local recommendations for sightseeing.

Beautiful!! City View. Super Clean & super friendly staff

My wife and I are not ones to ever fill out a survey, but our experience at the Westin most definitely warrants one. We called in early to see if we could check in early and spoke on the phone with Frances who was delightful and let us know that she was looking forward to seeing us when we arrived. We made our way to the front desk and there she was with a big smile and a personality larger than life. She genuinely wanted to know why we were staying at the Westin in which we told her that we were these for nothing more than a date night. She proceeded to make several recommendation on things we could do around town but being from the area we had a good idea of what we wanted to do. WOW, we thought, we never met anyone at any hotel quite like her. What a way to make a first impression. Our room was perfect, room 515 overlooking Fountain Square and all the lights set up on it made it extra special. The room was clean and well kept. Usually you can find something wrong with the room but this room and the bathroom looked perfect. The next morning, everyone was so kind getting to the breakfast area from the chefs making our omelets to the lady making our coffees. The gentleman who cleared the table was incredibly professional and looked like he walked out of the GQ magazine with his finely pressed vest and his well groomed beard. We made sure to stop by there front desk on our way out to say goodbye to Frances who wanted to know all about our night out on the town. When we grabbed our bags and headed to the garage, the entire staff was there to say good-bye to us. My wife gave them the greatest compliment by saying, “ I feel like we are leaving family”. Truly we recommend the Westin. What an experience and to just get away from the kids and focus on us as a couple, it was a great experience. Thank you, Thank you. Thank you.

Everything was wonderful. The staff, the decorating, the rooms were all great.

The location, the bar in the lobby and the gym were great.

The hot tub was amazing. The bed was very comfortable and clean. The whole room was wonderful 😊

My husband enjoyed the breakfast, I wasn't hungry. We really enjoyed our stay, the room was clean and neat and our view was great. We are from Georgia and we got to explore a little of the city during our one day stay.

Location location location! Restaurant is good! Room is clean, quiet and comfortable! Front desk staff upon check in was amazing! Used valet parking and all the folks were friendly and efficient!

The property was easy to find as we came from Pittsburgh, PA. The entrance to the building was nostalgic and just as I expected a Renaissance to look. Clean and inviting!

Everything! It was clean and the bed was so comfortable!

Position and clean/new rooms

Charlene-great customer service, she was always there when we needed help. Very kind and considerate. DON’T LOSE HER!!!!!!!!!

Great staff! The valet staff were friendly and efficient!

This hotel is exceptional from the staff to miniscule details in the rooms. We enjoyed our stay and will recommend Kinley Cincinnati Downtown to all of our family and friends, and we will be back.

We loved the location. It was close to attractions. The rooftop bar was nice.