About this property

Step into a world of unparalleled welcome at Sheraton Mall of the Emirates, where every guest is embraced with genuine warmth and a commitment to creating lasting memories. As one of the premier Marriott hotels in Dubai, we are located in the iconic Mall of the Emirates, with direct access to the Metro for your convenience. Our business hotel in Dubai offers more than just a stay—it provides a seamless blend of world-class shopping and cultural exploration, capturing the essence of this dynamic city. Revel in our rooms and suites, featuring bright, well-lit spaces adorned with soft finishes and lightwood tones. Enjoy authentic Turkish cuisine, catch live sports action, and experience 360-degree views of the Dubai skyline along with contemporary Japanese-style cuisine. Our Sheraton hotel in Dubai features modern leisure facilities, allowing guests to enjoy a range of pampering spa treatments at our Spa, stay fit at Sheraton Fitness, and take a refreshing dip in our rooftop outdoor swimming pools.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 full beds
Living room
1 sofa bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • LEED
    LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Angelica
    United Arab Emirates United Arab Emirates
    I like how the rooms are newly renovated. It's has modern interior and what I like most is the little kitchen nook where they have the kettle and tea / coffee selections. It is also connected to the mall which is pretty convenient.
  • Nabil
    Oman Oman
    Excellent location, close to major Dubai attractions, direct access to mal of the Emirates, great rooms with wonderful breakfast buffet and friendly courteous staff
  • Islam
    Egypt Egypt
    i like the flexibility with the ala carte menu system with the restuarant. We have a delicious meal with the spicey lamb as our first choice. Also, i had a problem with receiving my tickets for the La Perle show, the concierge helped me within 5...
  • Francesca
    Italy Italy
    Location is great. I forgot in the room a pair of earrings and they wrote me to arrange to give them back to me. Extremely polite and efficient.
  • Sheida
    Iran Iran
    • The bed was extremely comfortable, and we appreciated the overall quiet and calm environment throughout our stay. • Housekeeping was consistently good, and we’d like to give special thanks to Ms. Niwt, who kept our room clean and tidy every...
  • Anita
    Canada Canada
    As we stayed in one of the suites, our breakfasts were included, as was access to the lounge. The staff was very friendly and helpful. The suite was much larger than expected and the location of this hotel was amazing--attached to the Mall which...
  • Yasmeen
    United States United States
    From start to end we had a lovely time staying at the Mall of Emirates Sheraton. The breakfast was amazing. Staff were super friendly and hospitable. Would have been great to get a room with a better view.
  • Faisal
    India India
    Excellent location, wonderful staff and comfortable room.
  • Emad
    Turkey Turkey
    It was great, but I was requesting for other side view and unfortunately they told they don’t have connection room on the other side view
  • Babar
    Pakistan Pakistan
    Amazing customer service and the location was super good. IHSANNE (guest relation officer) was simply the best. She had positive vibe and went more than out of her way to help us. She made us feel at home. Thankyou for everything,...will be back...

Hotel area info

Restaurants

3 Restaurants On Site
  • Spartan Sports Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Besh Turkish Kitchen
    • Cuisine
      Turkish
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern
    • Dietary options
      Halal
  • OAnjo
    • Cuisine
      Japanese • Portuguese
    • Open for
      Dinner
    • Ambience
      Modern • Romantic

Amenities of Sheraton Mall of the Emirates Hotel, Dubai

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Spa
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live music/Performance
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Pool table
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • French
  • Hindi
  • Portuguese
  • Filipino

House rules

Sheraton Mall of the Emirates Hotel, Dubai takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 17 years
Extra bed upon request
AED 150 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 636942

FAQs about Sheraton Mall of the Emirates Hotel, Dubai