Get the celebrity treatment with world-class service at Crown Metropol Melbourne

Crown Metropol offers luxury accommodation on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views. Each spacious room features stylish modern décor and spectacular views. Air conditioning and an LCD TV are provided. The bathroom includes an oversized shower, large vanity and a privacy screen. Dining options at Crown Metropol Melbourne include the Mr Hive Kitchen & Bar. The hotel features 1 swimming pool, an indoor sun-deck relaxation lounge and a world-class fitness centre. Crown Metropol is located next to the Crown Entertainment Complex, and opposite Melbourne Convention and Exhibition Centre. It is a 10-minute walk to Southern Cross Station and Docklands.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.2

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • American, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Eachkar
    Australia Australia
    I've stayed here about 400 times thats how much I like it.
  • Eden
    Australia Australia
    The staff were amazing and catered to my request as it was my partners birthday they had wine and chocolate waiting for us. Room was immaculate and the views were awesome.
  • Nicole
    Australia Australia
    The bed and pillows were extremely comfortable. The hotel is in an excellent location within Crown Casino complex. We were able to access Holey Moley minigolf, Kingpin and go on walks along the river with the kids. Staff were friendly &...
  • Sophie
    Australia Australia
    We loved the look of the room. It was nice and modern and super spacious for the two of us. The location was awesome so close to Southbank! The staff were also very accomodating. We got drink vouchers as our room took some time to be ready once we...
  • Chiara
    Australia Australia
    The facilities, the location. Close to everything. Entertainment for the kids. Love the pool.
  • Kevin
    Australia Australia
    We arrived in melbourne very early in the morning. They gave us the option of checking at 9;30 am instead of 2pm for a fee $50. Which was great. Exceptional accommodation.
  • Natalie
    Australia Australia
    Bed was amazing! But the pillows didn't match the bed comfort level
  • Claire
    Australia Australia
    every time we stay crown metropol is amazing from the moment you step out of your car to the moment you leave everything & everyone is above & beyond
  • Rachel
    Australia Australia
    It was close to where we needed to go. The room was clean & tidy.
  • Hone
    Australia Australia
    What I liked about the property is that when we walked in it was very tidy and clean . The staff from valet all the to cleaners were amazing and really kind to the kids :). Smooth easy check in and out :) amazing pool and facilities room service...

Hotel surroundings

Restaurants
1 restaurant on site

  • Mr Hive
    • Cuisine
      Australian
    • Ambiance
      Modern

Facilities of Crown Metropol Melbourne
Great facilities! Review score, 8.6

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Bowling
    Additional charge
  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs AUD 70 per day.

  • Valet parking
  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English

House rules
Crown Metropol Melbourne takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print
Need-to-know information for guests at this property

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorisation of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 1.15% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

FAQs about Crown Metropol Melbourne